Robinson v. Upstart Holdings, Inc.

CourtDistrict Court, District of Columbia
DecidedSeptember 29, 2025
DocketCivil Action No. 2024-1998
StatusPublished

This text of Robinson v. Upstart Holdings, Inc. (Robinson v. Upstart Holdings, Inc.) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Robinson v. Upstart Holdings, Inc., (D.D.C. 2025).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

ERIK T. ROBINSON,

Plaintiff,

v. Case No. 1:24-cv-1998 (TNM) UPSTART HOLDINGS, INC.,

Defendant.

MEMORANDUM OPINION

Erik Robinson, proceeding pro se, asks for over $10,000,000 because Upstart, a company

he has “never interacted with,” pulled his credit report sixteen times over a few years. He admits

that the pulls had zero effect on his credit, but he says that his mental anguish is enough to

deserve a big payout. The Court disagrees. For the reasons below, the Court will grant Upstart’s

motion to dismiss.

I.

Erik Robinson alleges that he received a “series of letters offering personal loans” that

“turn[ed] out to be scams attempting to get him to enroll in debt restructuring.” Am. Compl. at

14. 1 He called the companies that sent seven of these letters, and his Complaint strongly implies

that he was disappointed when asking for personal loans. Am. Compl. at 2–4. Reviewing his

credit report, Robinson discovered that Upstart Holdings had pulled his credit sixteen times.

Am. Compl. at 14. Three of the pulls, he says, were “promotional inquiries” that include

“limited information for the purposes of making a firm offer of credit or insurance as required by

the FCRA [Fair Credit Reporting Act].” Am. Compl. at 14 (cleaned up). Another eight of them

1 The Complaint does not contain consistently numbered paragraphs, so the Court refers to page numbers. were “more in depth” inquiries that were “in connection with an account review or other

business transaction with [Robinson].” Am. Compl. at 15. He admits that seven of these

account-review pulls occurred on days when he “interacted with” seven companies—none of

them Upstart—about the personal loan “offer letter[s]” he received in the mail. Am. Compl. at

15–17. He repeatedly states that he never interacted with Upstart on any of those occasions.

Am. Compl. at 15–17. Robinson remains mystified about the six other credit pulls because he

insists that he never prompted them. Am. Compl. at 15 (listing five credit pulls), 16 (listing one

more that involved a company he had interacted with on a different day than the credit pull).

Throughout all of this, he claims that he never received a single “adverse-action” notice, as he

believes is “required by law when a loan is denied.” Am. Compl. at 4.

Robinson alleges that Upstart’s credit pulls have caused “the same sort of mental anguish

as the consumers in the [Supreme Court’s] Transunion case.” Am. Compl. at 7. But he admits

that he has “avoided the[] pitfalls” of “damage to credit scores” and other “penalties to enrolling

in the debt-relief programs.” Am. Compl. at 11. To compensate him for the emotional damage,

Robinson demands over $10,000,000 under the Fair Credit Reporting Act (FCRA), the Equal

Credit Opportunity Act (ECOA), and the Racketeer Influenced and Corrupt Organizations Act

(RICO). Am. Compl. at 18–21. He sues only Upstart Network, Inc. as the main culprit of the

credit pulls. Am. Compl. at 1. Upstart moves to dismiss this case because Robinson lacks

standing or, alternatively, he has not stated a claim under any of these statutes. Mot. Dismiss,

ECF No. 13. Robinson opposes dismissal. Opp. Mot. Dismiss, ECF No. 14. The motion is ripe

for consideration. This Court has subject-matter jurisdiction under 28 U.S.C. § 1331.

2 II.

To survive a motion to dismiss under Rule 12(b)(1), the plaintiff bears the burden of

proving that the Court has subject-matter jurisdiction to hear his claims. See Arpaio v. Obama,

797 F.3d 11, 19 (D.C. Cir. 2015). That includes showing that he has standing. See Lujan v.

Defenders of Wildlife, 504 U.S. 555, 561 (1992). In evaluating a motion to dismiss under Rule

12(b)(1), the Court must “treat the complaint’s factual allegations as true . . . and must grant

plaintiff the benefit of all inferences that can be derived from the facts alleged.” Sparrow v.

United Air Lines, Inc., 216 F.3d 1111, 1113 (D.C. Cir. 2000) (cleaned up). But those factual

allegations “will bear closer scrutiny in resolving a 12(b)(1) motion than in resolving a 12(b)(6)

motion for failure to state a claim.” Schilling v. Speaker of U.S. House of Reps., 633 F. Supp. 3d

272, 274–75 (D.D.C. 2022), aff’d sub nom., Schilling v. U.S. House of Reps., 102 F.4th 503

(D.C. Cir. 2024).

To survive a motion to dismiss under Rule 12(b)(6), a complaint must be supported by

sufficient factual allegations that, if true, “state a claim to relief that is plausible on its face.”

Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). “A claim has facial plausibility when the

plaintiff pleads factual content that allows the court to draw the reasonable inference that the

defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)

(cleaned up). In evaluating a Rule 12(b)(6) motion, the Court must similarly construe the

complaint in the light most favorable to the plaintiff. Zimmerman v. Al Jazeera Am., LLC, 246 F.

Supp. 3d 257, 285 (D.D.C. 2017). But a complaint offering mere “labels and conclusions” or

“naked assertion[s] devoid of further factual enhancement” does not meet the plausibility

standard. Ashcroft, 556 U.S. at 678.

3 The Court “liberally construe[s]” pro se filings. Erickson v. Pardus, 551 U.S. 89, 94

(2007). And it considers all his filings alongside his complaint. See Brown v. Whole Foods Mkt.

Grp., Inc., 789 F.3d 146, 152 (D.C. Cir. 2015). But the special solicitude afforded to pro se

litigants does not permit plaintiffs “to ignore the Federal Rules of Civil Procedure,” including the

requirements of Iqbal and Twombly. Oviedo v. WMATA, 948 F.3d 386, 397 (D.C. Cir. 2020); see

Atherton v. D.C. Off. of the Mayor, 567 F.3d 672, 688 (D.C. Cir. 2009).

III.

Robinson makes three claims under the FCRA. He alleges that (1) Upstart pulled his

credit report for an impermissible reason, violating 15 U.S.C. § 1681b(f)(1); (2) that the credit

reporting agency failed to certify that it was pulling the report for a permissible reason, violating

15 U.S.C. § 1681b(f)(2); and (3) that Upstart did so “knowingly and willfully” “under false

pretenses,” triggering civil liability under 15 U.S.C. § 1681q. Am. Compl. at 18–19. Upstart

responds that the case must be dismissed for several reasons. Mot.

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Related

Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Kokkonen v. Guardian Life Insurance Co. of America
511 U.S. 375 (Supreme Court, 1994)
Erickson v. Pardus
551 U.S. 89 (Supreme Court, 2007)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Sparrow, Victor H. v. United Airlines Inc
216 F.3d 1111 (D.C. Circuit, 2000)
Amidax Trading Group v. S.W.I.F.T. Scrl
671 F.3d 140 (Second Circuit, 2011)
Randy Brown v. Whole Foods Market Group, Inc
789 F.3d 146 (D.C. Circuit, 2015)
Joseph Arpaio v. Barack Obama
797 F.3d 11 (D.C. Circuit, 2015)
Zimmerman v. Al Jazeera America, LLC
246 F. Supp. 3d 257 (District of Columbia, 2017)
Paula Casillas v. Madison Avenue Associates, Inc
926 F.3d 329 (Seventh Circuit, 2019)

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