ROBINSON v. QUICKEN LOANS INC

CourtDistrict Court, E.D. Michigan
DecidedMarch 23, 2021
Docket2:19-cv-13129
StatusUnknown

This text of ROBINSON v. QUICKEN LOANS INC (ROBINSON v. QUICKEN LOANS INC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ROBINSON v. QUICKEN LOANS INC, (E.D. Mich. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

CHRYSTAL ROBINSON, Plaintiff, Case No. 19-cv-13129 v. Honorable Nancy G. Edmunds QUICKEN LOANS, INC.,

Defendant. _______________________________/

OPINION AND ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT [17]

Plaintiff Chrystal Robinson was discharged by Defendant Quicken Loans, Inc., from her job as a business analyst. Shortly thereafter, Plaintiff filed suit in this Court alleging Defendant created a hostile workplace environment and that her discharge amounted to race and gender discrimination, and retaliation, in violation of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e.1 Presently before the Court is Defendant’s motion for summary judgment. The motion is opposed and fully briefed. (See ECF No. 17, 22, 23). Pursuant to L.R. 7.1(f)(2), the Court declines to hold oral argument. For the reasons below, the Court GRANTS Defendant’s motion. I. Background Plaintiff Chrystal Robinson is an African American female. She graduated with honors from Warren Mott High School in 2010 and went on to obtain a dual degree in Business Management and Computer Information Systems in 2015. In October of 2014,

1 Plaintiff also brought several state‐law claims pursuant to Michigan’s Elliot‐Larsen Civil Rights Act, Mich. Comp. Laws § 37.2101, et seq., and Michigan public policy, but the Court declined to exercise supplemental jurisdiction and those claims were dismissed without prejudice. (ECF No. 3.) she began her employment with Defendant Quicken Loans as an intern. Quicken Loans designed its internship program to be a stepping-stone into regular placement within the organization. The company therefore encouraged its interns, including Plaintiff, to explore different departments and roles during their internship so they could identify the full-time positions they were interested in joining upon graduation. Consistent with this program,

Plaintiff spent her internship working as an executive administrative assistant but was given flexibility to shadow those working in several other roles. She determined the business analyst role “was the one that [she] was being pulled to most” and joined Quicken Loans full time as a business analyst in May of 2015. (See ECF No. 17, Defendant’s Motion, 2; ECF No. 22-1, Plaintiff’s Deposition, 26:4-15; 27:5-22.) When Plaintiff first started as a business analyst, she reported directly to the director of the department, Keith Elder. Those in the technology department were frequently moved around, however, and Plaintiff was transferred to a team called Web Core. Members of Web Core answered to Bridget Schiefer, the team leader. Plaintiff was

familiar with Schiefer, who is also an African American female, from her time as an intern. The two had never worked together but had previously gotten along very well. Plaintiff testified at her deposition that she and Schiefer shared common ideas and participated in Quicken Loans’ women empowerment and fitness group together. It was a “positive relationship.” (ECF No. 22-1, Plaintiff’s Deposition, 52:2, 53:2-13.) According to Schiefer, she and Plaintiff frequently met to discuss women empowerment activities and work. (ECF No. 17, Defendant’s Motion, 2.) Despite the initial positive relationship, tensions quickly rose between the two once Plaintiff joined Web Core. Plaintiff testified that Schiefer told her she was opposed to allowing Plaintiff to join her team and reported her displeasure to the director when she found out about Plaintiff’s transfer. (ECF No. 22, Plaintiff’s Response, 2.) The transfer nevertheless went through, and Plaintiff joined Web Core as the team’s business analyst in October 2016. Plaintiff states there was immediate tension between herself and Schiefer though she did not

know why. (Id. at 2-3.) Eventually, both Plaintiff and Schiefer individually reached out to Keith Elder, the director of the department, to discuss the problems that existed between the two. The director sat down with the two women to help them find middle ground and began assigning Plaintiff tasks from virtual teams to lessen her interactions with Schiefer. This worked for a while, and the interactions between the two stopped completely when Schiefer left for maternity leave. (Id. at 3.) According to Plaintiff, the team did very well while Schiefer was gone due in part to Plaintiff’s increased responsibility during Schiefer’s absence. (ECF No. 22-1, Plaintiff’s Deposition, 63:5-17.) But when Schiefer returned, Plaintiff alleges she and others

perceived her to be “negative and angry” and Plaintiff claims she “got the brunt of things.” (Id. at 60:25-61:3.) At her deposition, Plaintiff speculated that Schiefer may have felt threatened by Plaintiff’s performance during her absence and feared Plaintiff would replace her. When asked how that related to her claims of discrimination, Plaintiff testified as follows: Q: How is that related to your race? A: Because she’s a black woman and professional situation, and I am, too. And people often compare each other when you’re black. . . . [T]here’s often a – there can only be one, type of mentality. . . . Q: Okay. So do you believe that it was related to your sex that she treated you this way? A: No. I don’t – no, I don’t know. I don’t know why. I’m basing assumptions. Do I believe it’s because of my sex? I could see that. I was the only woman on the team, yeah, maybe. Q: She was also a female; correct? A: Yeah. But she also was and very much like me. I’m one of those females who participate well in dominantly male conversations. So like, there can’t be two of us, you know. I’m just guessing, right? I’m just being facetious a little bit. . . . I think I checked a bunch of boxes she didn’t want checked. . . . Age, of my race, and my – me being a woman. I do believe that in – because I know Bridget is very big on, like, pushing women up inside of I.T. So I’m very hesitant to say sex.

(Id. at 63:21-65:11.)

Defendant presents an alternative view of this time period through deposition testimony and a sworn statement by Schiefer. She states Plaintiff confided in her that she was unhappy as a business analyst and she hoped to find another career path at Quicken Loans. (ECF No. 17, Defendant’s Motion, 3.). This unhappiness, Defendant argues, affected Plaintiff’s attitude and job performance. She “struggled to make it into the office and work full workdays, her follow-through on projects waned, and she became combative and unreceptive to any type of feedback.” (Id. at 3.). Consistent with this argument, Defendant attaches Plaintiff’s 2017 annual review that notes she “achieves expectations” but suggested she “work on [her] tone and body language.” (ECF No. 17- 4.) In early 2018, Schiefer gave Plaintiff a decreased workload so she would have more time to shadow others and explore different positions within the company. Plaintiff, however, never applied or interviewed for any other position within Quicken Loans. (ECF No. 17, Defendant’s Motion, 4.) Thereafter, Defendant argues, “[Plaintiff’s] attendance remained spotty; at times she simply did not show for work without notice [and] [s]ome teammates ceased working with [Plaintiff] because she was unreliable.” (ECF No. 17-2, Declaration of Bridget Schiefer, ¶14.) Schiefer documented many of Plaintiff’s unexcused absences and late arrivals in Plaintiff’s electronic drive. (See ECF No. 17-5.) In May of 2018, Plaintiff was given a verbal warning based upon the substandard quality of her work and her failure to complete assigned tasks. Schiefer followed-up on the warning with an email to Plaintiff that summarized the issues discussed, cited several

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Bluebook (online)
ROBINSON v. QUICKEN LOANS INC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/robinson-v-quicken-loans-inc-mied-2021.