Robinson v. General Motors LLC

District Court, D. Delaware·Decided July 19, 2021·No. 1:20-cv-00663·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE CRYSTAL ROBINSON, ef ai., ) ) Plaintiff, ) ) v. ) Civil Action No. 20-663-RGA-SRF ) GENERAL MOTORS LLC, ) ) Defendant. ) REPORT AND RECOMMENDATION I. INTRODUCTION Presently before the court in this product liability putative class action is a motion to dismiss for failure to state a claim pursuant to Federal Rule of Civil Procedure 12(b)(6), filed by defendant, General Motors LLC (“GM”). (D.I. 31) For the following reasons, 1 recommend that the court GRANT-IN-PART and DENY-IN-PART GM’s motion to dismiss.! II. BACKGROUND? On May 15, 2020, nineteen plaintiffs, Crystal Robinson (“Robinson”), Richard Schellhammer (“Schellhammer”), William Braden (“Braden”), Earl Kladke (“Kladke”), Joseph Palopoli, Jr. (““Palopoli”), Lana Savage (“Savage”), April Bradley (“Bradley”), John Toda (“Toda”), Maxine Glenn (“Glenn”), Nicole Blanchard (“Blanchard”), Gladys Tubbs (“Tubbs”),

On June 22, 2020, the parties filed a stipulation, which the court ordered, altering the page limitations and schedule for the briefing related to the present motion. (DI. 23; D.I. 24) The briefing for GM’s motion to dismiss is as follows: GM’s opening brief (D.I. 32), Plaintiffs’ answering brief (D.I. 34), and GM’s reply brief (D.I. 35). On February 10, 2021, Plaintiffs filed a “Notice of Recent Authority” to alert the court to Goldstein v. Gen. Motors LLC, 2021 WL 364140 (S.D. Cal. Feb. 3, 2021), which the court considered in making this Recommendation. (D.I. 38) * The facts in this section are based upon allegations in Plaintiffs’ complaint, which the court accepts as true for the purposes of the pending motion to dismiss. See Umland v. Planco Fin. Servs., Inc., 542 F.3d 59, 64 (3d Cir. 2008).

Tonya Gruchacz (“Gruchacz”), Robert Tyson (“Tyson”), Katrina Howard (“Howard”), Sheila Cauthen (“Cauthen”), Mariano Lorenzo Macaisa (“Macaisa”), Gini Michelle Cox (“Cox”), Kendra Piazza (“Piazza”), and David Conroe (“Conroe”) (collectively, but excluding Braden,’ “Plaintiffs”), filed a putative class action complaint against GM.* (D.I. 1) Plaintiffs are citizens of Alabama, Florida, Indiana, Kansas, Maryland, Michigan, New Jersey, New York, North Carolina, Texas, and West Virginia who purchased new, used, or certified pre-owned model year 2013 through 2017 Cadillac ATS, SRX, or XTS vehicles. (/d. at J§ 19-38) In 2011, GM began advertising the “Cadillac User Experience” (the “CUE”), a proprietary “infotainment” system. (/d. at {§ 49-51) The CUE was installed on Cadillac ATS, SRX, and XTS models from 2013 to 2017 and Cadillac ELR and Escalade models from 2014 to 2017 (collectively, the “Class Vehicles”). (/d. at J] 1,62) The CUE controls the vehicle’s climate, navigation system, audio (radio, CD player, etc.), and backup camera. (/d. at J] 52-61) Users can also pair their cellular phones to the CUE through Bluetooth and use the CUE’s voice recognition’ function to initiate and answer calls without using their hands. (/d. at J] 56, 58) Except for the backup camera, most of the systems controlled by the CUE require use of the CUE’s touch screen interface, which “is built into the top of the vehicle’s central instrument panel.” (/d. at J] 52,62) However, the backup camera does not require a user to touch an icon

Branden filed a notice of voluntary dismissal on October 15, 2020, which the court granted. (D.L. 36, D.L. 37) 4 The court refers to Plaintiffs’ putative class action complaint, (D.I. 1), as the “CAC.” 5 “Infotainment” is an automobile industry term that refers to vehicle systems that combine entertainment and information delivery to drivers. Infotainment systems use audio/video interfaces, touchscreens, keypads, and other types of devices to provide those services.” (D.I. 1 at 7 50) To use the CUE’s voice recognition, a user presses “the ‘Voice Recognition’ icon on the touchscreen display,” which “enables the vehicle’s voice recognition system, permitting ‘hands- free’ operation within the navigation, audio, phone, and weather applications.” (D.I. 1 at § 56)

on the touch screen. (/d. at § 62) “[W]henever the vehicle is placed in Reverse” the CUE’s touch screen “converts into a video-type panel’ and shows “the area behind the vehicle.” (/d.) The CUE’s touch screen is comprised of two major components: (1) a “projected capacitance touch screen,” which is a “glass sheet with electrode patterns on both sides,” and (2) “a plastic cover with channels” that “sits in front of the projected capacitance touch screen and is the physical screen a user touches.” (/d. at {] 67-69) Between these two components is a “silicone-like material.” (/d. at | 70) Plaintiffs allege that the CUE is defective because “the plastic cover is prone to delaminating or separating from the touch screen glass” as a result of the mechanical or thermal stress “commonly experienced during normal operation of a vehicle.” (/d. at §§] 71-72) When this delamination occurs, “the silicone-like material coalesces and forms a spider-web-like pattern on the display,” preventing “a user’s touch from being registered.”’ (/d.) Plaintiffs allege that design of the CUE system is defective in various ways: First, the configuration of the screws fastening the plastic cover to the touch screen—six placed at the top of the screen and two at the bottom—causes the bottom portion of the plastic cover to “flex and move when pressure is applied” and “allows too much movement to occur,” which eventually leads to spider-webbing and failure. (/d. at {§ 73-77) Second, the cut of the rubber gasket on the plastic cover “allows for a gap between the touch screen and the plastic cover.” (Id. at { 77) The gap “prevents a user’s inputs from being registered by the touch screen” and “allows for more flexibility in the plastic cover, which leads to the spider-webbing defect.” (/d.) Third, and last, the plastic cover delaminates or separates as a result of temperature fluctuations because the

’ To be consistent with the allegations in the CAC, the court refers to this spider-webbing effect and inoperable touch screen as “the Defect” throughout this Report and Recommendation.

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Robinson v. General Motors LLC, (D. Del. 2021).

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