Robin Hinkle v. Safe-Guard Products

Court of Appeals for the Fourth Circuit·Decided December 15, 2020·No. 19-1451·Unpublished

Opinion

UNPUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 19-1451

ROBIN L. HINKLE, individually and on behalf of those similarly situated, Plaintiff − Appellant,

v.

SAFE-GUARD PRODUCTS INTERNATIONAL, LLC, a Georgia limited liability company,

Defendant – Appellee,

and

JOHNNY HINKLE; CASEY JOE MATTHEWS; TIMOTHY MAY and CONNIE MAY, husband and wife; SANTANDER CONSUMER USA, INC., an Illinois corporation,

Defendants.

Appeal from the United States District Court for the Southern District of West Virginia, at Charleston. John T. Copenhaver, Jr., Senior District Judge. (2:15-cv-13856)

Argued: September 11, 2020 Decided: December 15, 2020

Before KING, WYNN, and DIAZ, Circuit Judges.

Affirmed by unpublished opinion. Judge Diaz wrote the opinion, in which Judge King and Judge Wynn joined.

ARGUED: Jonathan R. Marshall, BAILEY & GLASSER LLP, Charleston, West Virginia, for Appellant. Jeffrey D. Van Volkenburg, VARNER & VAN VOLKENBURG PLLC, Clarksburg, West Virginia, for Appellee. ON BRIEF: Raymond S. Franks II, BAILEY & GLASSER LLP, Charleston, West Virginia, for Appellant. Debra Tedeschi Varner, James A. Varner, Sr., VARNER & VAN VOLKENBURG PLLC, Clarksburg, West Virginia, for Appellee.

Unpublished opinions are not binding precedent in this circuit.

DIAZ, Circuit Judge:

Robin Hinkle appeals the district court’s dismissal of her claims against Safe-Guard Products International, LLC under Articles 2 and 6 of West Virginia’s Consumer Credit and Protection Act (“CCPA”), W. Va. Code § 46A-1-101 et seq. Hinkle also appeals the district court’s grant of summary judgment to Safe-Guard on her claims under West Virginia’s Unfair Trade Practices Act (“UTPA”), W. Va. Code § 33-11-1 et seq., and for common law bad faith and breach of contract.

For the reasons that follow, we affirm.

I.

A.

In July 2006, Robin Hinkle and her then-husband Johnny Hinkle purchased a new car at C&O Motors in West Virginia. C&O salesman Paul Waugh asked the Hinkles if they also wanted to purchase Guaranteed Asset Protection (“GAP”) insurance provided by Safe-Guard. Subject to certain terms and conditions, GAP insurance would relieve the Hinkles of payments owed on the car if it were declared a total loss because of an accident and the Hinkles owed more than the car’s value at the time of the accident.

Before purchasing the insurance, Robin Hinkle asked Waugh to confirm that “if there was an accident . . . whatever the insurance didn’t pay, [the Hinkles] wouldn’t owe any more money on the loan.” J.A. 379. Waugh responded, “[Y]es, that is what it does.” Id. Based on this exchange, the Hinkles “were led to believe” that GAP insurance “would

protect [them] from continuing to owe any outstanding balance still owed on the loan after a total loss, whatever the circumstances.” J.A. 309.

Before the Hinkles agreed to purchase the insurance, Robin briefly reviewed the two-page GAP Addendum, including the terms and conditions on the second page. J.A. 301–02. This second page included, inter alia, a definition of “Unpaid Debt Balance” as “the amount owed by the Customer to clear the outstanding Installment Sales Contract” and stated that “[t]his amount shall not include any and all unearned and/or future interest or rental charges, finance or lease charges, late charges, delinquent payments, deferred payments, [or] uncollected service charges, . . .” J.A. 119. The parties agree that this definition of “Unpaid Net Balance” excludes from coverage all late payments and penalties arising therefrom and only covers the outstanding loan balance, assuming timely payment.

The GAP insurance policy cost $495, which C&O paid to Safe-Guard on the Hinkles’ behalf in a lump sum payment. C&O then included the $495 in the amount financed for the car. During the loan’s term, the Hinkles missed payments, made partial payments, had some payments deferred, and incurred late fees.

In June 2011, Robin Hinkle was involved in a car accident. Her insurance carrier, State Farm Insurance, determined that the car was a total loss and that its cash value was $7,285. State Farm paid that amount to Santander Consumer USA, Inc., which had acquired the loan from C&O. Including the late fees and delinquent and deferred payments, Robin Hinkle then owed $11,983.81 on the loan. Had Hinkle made timely payments, she would have owed only $5,283.68.

Robin Hinkle filed a claim with Safe-Guard under the GAP insurance policy for the amount owed on the loan above the amount that State Farm paid. Safe-Guard denied the claim, citing the GAP Addendum’s definition of “Unpaid Net Balance,” which excludes “late charges, delinquent payments, [and] deferred payments.” J.A. 141. Safe-Guard explained that “[d]ue to inconsistencies in [the Hinkles’] payment history, such as late payments, the loan was re-amortized,” and only $5,283.68 was subject to cancellation. Id. And because State Farm had paid more than that amount, Safe-Guard stated that “there [was] no coverage available.” Id.

B.

Robin Hinkle filed suit in state court alleging violations of the UTPA (which governs the trade practices of insurers), common law bad faith, and common law breach of contract against Safe-Guard and Santander. Specifically, Hinkle alleged that Safe-Guard and Santander violated the UTPA by (1) misrepresenting pertinent facts or insurance policy provisions, (2) failing to acknowledge and act reasonably promptly upon her claim, (3) failing to adopt and implement reasonable standards for prompt investigation of claims, and (4) refusing to pay claims without conducting a reasonable investigation. See W. Va. Code § 33-11-4. Hinkle also alleged that Safe-Guard and Santander breached the terms of the Gap Addendum and acted in bad faith by refusing to cover the total amount she owed on the car loan.

Hinkle later moved to amend her complaint to add class action claims on behalf of all West Virginia residents who purchased Safe-Guard’s GAP insurance, and the court granted the motion. Safe-Guard then removed the case to the United States District Court

for the Southern District of West Virginia pursuant to the Class Action Fairness Act, which extends federal diversity jurisdiction to certain class action suits and allows for removal of those suits to federal court. See Dominion Energy, Inc. v. City of Warren Police & Fire Ret. Sys., 928 F.3d 325, 329–30 (4th Cir. 2019) (citing 28 U.S.C. §§ 1332(d)(2), (5)(B); id. § 1453(b)). Hinkle also settled all claims against Santander, leaving Safe-Guard as the sole remaining defendant.

In her Amended Class Action Complaint, Hinkle realleges the claims in her original complaint and also alleges violations of the CCPA. With respect to the CCPA claims, she alleges that Safe-Guard sold insurance and collected insurance premiums without a license to do so, 1 thereby violating Article 2 of the CCPA, which governs debt collection, see W. Va. Code § 46A-2-101 et seq., and Article 6, which governs unfair or deceptive acts, see id. § 46A-6-101 et seq.

Safe-Guard moved to dismiss the CCPA claims, arguing that it wasn’t a debt collector under the Act and that the provision on unfair or deceptive acts doesn’t apply to the sale of insurance. The district court granted the motion, holding that Safe-Guard wasn’t a debt collector. The court also held that the Act’s unfair or deceptive acts provision doesn’t apply to the sale of insurance.

Safe-Guard then moved for summary judgment on the remaining UTPA, bad-faith, and breach of contract claims. The district court granted the motion. The court concluded

1 West Virginia law provides that “[n]o person may act as an insurer and no insurer may transact insurance in West Virginia except as authorized by a valid license issued by the commissioner[.]” W. Va. Code § 33-3-1(a).

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