Robert Shell v. Bellsouth Telecommunications, LLC

Court of Appeals for the Eleventh Circuit·Decided September 2, 2021·No. 20-12533·Unpublished

Opinion

[DO NOT PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT

No. 20-12533

Non-Argument Calendar

D.C. Docket No. 1:19-cv-22983-CMA

ROBERT SHELL, Plaintiff-Appellant,

versus

AT&T CORP.,

Defendant,

BELLSOUTH TELECOMMUNICATIONS, LLC, Defendant-Appellee.

Appeal from the United States District Court for the Southern District of Florida

(September 2, 2021)

Before JORDAN, GRANT, and LAGOA, Circuit Judges. PER CURIAM:

Robert Shell appeals the district court’s order granting summary judgment in favor of his former employer, BellSouth Telecommunications, LLC (“BellSouth”),1 on his workplace discrimination claims pursuant to the Florida Civil Rights Act (“FCRA”), Fla. Stat. § 760.10(1)(a). For the following reasons, we affirm the district court’s order granting summary judgment. I. FACTUAL AND PROCEDURAL HISTORY Shell, an African American man born in 1959, worked as a Services Technician in BellSouth’s Field Operations/Technical Field Services Southeast department for approximately forty-one years, beginning in 1977. As a Services Technician, Shell would receive field work assignments related to the installation and maintenance of telephone services, which he performed independently at customers’ sites. Part of his responsibilities included: (1) climbing poles and ladders and working aloft with small tools; (2) working outside in all kinds of weather; (3) following established safety procedures; (4) lifting and moving loads up to one hundred and twenty pounds; and (5) driving a company vehicle. Shell was also a

1 In his amended complaint, Shell substituted BellSouth for AT&T Corp., the defendant he originally named. BellSouth is wholly owned by a series of entities ultimately owned by AT&T, Inc.

member of the Communication Workers of America union and a nonmanagement employee with no supervisory responsibilities.

In 2017 and 2018, Armando Toledo, a Hispanic man born in 1958, was Shell’s immediate supervisor and the Manager Network Services. As the Manager Network Services, part of Toledo’s responsibilities included: (1) managing crews of technicians who engage in installation and maintenance of telephone services at customer sites or company locations; (2) conducting safety and quality inspections to ensure high quality and safe performance by technicians; (3) ensuring that all functions are performed by technicians in a timely fashion to meet customer and company specifications; and (4) making recommendations and administering discipline to technicians. During this time, Toledo’s supervisor, the Area Manager of Network Services, was Alberto Morhaim, a Hispanic man born in 1956. Morhaim, in turn, reported to the Director of Network Services, Gary Koontz, a White man born in 1962. As the Director of Network Services, part of Koontz’s responsibilities included: (1) overseeing the operation and supervising management employees, including the Area Managers, (2) working in BellSouth’s Field Operations/Technical Field Services Southeast department; and (3) making recommendations and approving terminations of services technicians working under his organization.

As of September 2018, Shell was one of twenty services technicians working under Toledo’s supervision. The group consisted of ten Hispanics, four Black individuals, four White individuals, one American Indian/Alaskan Native, and one person of undeclared race. In addition to Shell, fourteen technicians working under Toledo’s supervision were older than the age of forty.

The basis for Shell’s lawsuit largely stems from an altercation between Shell and Toledo on August 14, 2018, which ultimately led to Shell’s termination. On that day, Morhaim reported to AT&T Services, Inc./BellSouth’s Asset Protection—the department responsible for investigating incidents involving threats or violence in the workplace—that Shell physically assaulted Toledo near a customer site in Golden Beach, Florida. Morhaim told Asset Protection that Toledo reported the incident to the Golden Beach Police Department and requested an internal investigation. Morhaim provided Asset Protection copies of Toledo’s written statement to the Golden Beach Police Department and an email communication that Shell sent to Winston Passley, another Manager of Network Services, on the day of the incident. Morhaim also informed Asset Protection that the Golden Beach Police placed Shell under non-custodial arrest at BellSouth’s garage. As part of the internal investigation, Guillermo Ramos, the Senior Investigator of Asset Protection, interviewed both Shell and Toledo, and they each provided signed, written statements concerning what occurred that day.

According to Toledo, he visited Shell at the customer site to conduct safety and quality inspections. While Toledo was discussing his findings with Shell regarding a deviation from the quality inspection and coaching him, Shell told Toledo that he was overheating and not feeling well.2 Concerned about Shell’s health, Toledo told Shell to take a break. As they walked to their vehicles, Toledo noticed that Shell was stumbling. Shell told Toledo that he felt dizzy and was going to sit and idle in the vehicle. Toledo suggested that Shell sit and cool off in his company vehicle instead because idle time was not monitored, and Toledo turned on his company vehicle and its air conditioner. Shell declined, stating, “No, no. I am going for a drive. Are you telling me I cannot take my break?” Toledo answered, “You can take the break as soon as you cool down because I want to assess you and make sure you’re ok.” Shell declined again, stating, “No, I’m going to go for a cup of coffee,” and began walking towards his vehicle. Toledo was concerned about Shell’s condition to drive, noting that Shell fell ill and exhibited symptoms of heat illness at work on two prior occasions. On both occasions, Shell told Toledo about his symptoms, and the paramedics were called.

2 Both Toledo and Shell were trained on how to recognize the signs and symptoms of heat illness and how to respond to heat illness at work. Part of this training included providing employees a Job Aid listing symptoms such as dizziness, light-headedness or fainting, weakness, mood changes, irritability, confusion, feeling nauseous, or vomiting.

Because of his concern, Toledo stood between Shell and his vehicle. Shell non-aggressively pushed Toledo back and got into his vehicle, but Toledo asked for Shell’s keys. Again, Shell asked if Toledo was telling him that he could not take his break, so Toledo told Shell to wait while he called two union stewards to dissuade Shell from driving, but he could not reach them. While Toledo made these calls, Shell insisted that he was a union steward, held up his cell phone, and told Toledo he was going to record the conversation to show that Toledo was not allowing him to take his break. In his statement to Asset Protection, Toledo denied telling Shell that he could not take his break but rather “was concerned . . . that [Shell] was a danger to himself or others.” When Toledo saw that Shell was going to put the keys into the ignition, he “reached over to try and take the keys,” but accidentally knocked Shell’s cellphone out of his hand. In his statement to Asset Protection, Toledo denied touching Shell before this point but acknowledged that he “may have touched [Shell] as [they] tried to catch the phone.”

At this point, Shell “violently pushed” Toledo away from Shell’s company vehicle and pinned Toledo against his own vehicle with Shell’s forearm, striking Toledo’s face and head at least four times while shouting, “Don’t you ever touch me again, mother f**ker. I’ll kill you!” As Toledo was getting up, Shell told him, “I’m going on my break now,” and drove away. Toledo then reported the incident to Passley, Morhaim, and the Golden Beach Police Department, and Morhaim took

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