Rivera v. PLS Check Cashers of New York, Inc.

CourtDistrict Court, S.D. New York
DecidedJanuary 24, 2024
Docket1:22-cv-05642
StatusUnknown

This text of Rivera v. PLS Check Cashers of New York, Inc. (Rivera v. PLS Check Cashers of New York, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rivera v. PLS Check Cashers of New York, Inc., (S.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK JENNIFER RIVERA, Plaintiff, 22-cv-5642 (AS) -against- MEMORANDUM OPINION PLS CHECK CASHERS OF NEW YORK, AND ORDER INC., et al., Defendants. ARUN SUBRAMANIAN, United States District Judge: Jennifer Rivera sued PLS Check Cashers of New York (PLS) and Katherine Guzman for discrimination and retaliation in violation of the New York State Human Rights Law (NYSHRL) and the New York City Human Rights Law (NYCHRL) and for violation of the Wage Theft Prevention Act (WTPA). She also sued only PLS for discrimination and retaliation in violation of Title VII of the Civil Rights Act of 1964 (Title VII) and only Guzman for aiding and abetting under the NYSHRL and NYCHRL. Defendants move for summary judgment on all claims. BACKGROUND1 I. PLS’s hiring process PLS is a consumer-financial-services retailer offering check cashing, prepaid debit cards, money-transfer services, money orders, and bill payments through its retail stores. Pl.’s Resp. to Defs.’ Statement of Material Facts, Dkt. 38 ¶¶ 1–2. PLS stores are staffed by Customer Service Representatives (CSRs). ¶ 16. CSRs report to store managers, who in turn report to district managers. ¶¶ 12, 18. As of May 2021, PLS required that CSR applicants score “50” or higher on a pre- employment assessment to be eligible for employment. ¶¶ 24–29. PLS contracted with Infor Talent, a third-party company, to administer the assessment. ¶ 24. PLS never had any access to a candidate’s assessment answers or the assessment itself and was unable to edit or alter the applicant’s assessment score. ¶¶ 35–36. Infor Talent transmitted the candidate’s score, a summary report providing a concise analysis of the candidate’s strengths and weaknesses, and an interview guide to PLS’s application tracking software, iCIMS. ¶¶ 24, 33. Hiring managers (including district managers and store managers) were able to log in to iCIMS to view candidates. ¶ 37. Each candidate had a homepage that contained their name, contact information, workflow activity, years of professional

1 Unless otherwise indicated, the following facts are undisputed. experience, and number of job submissions. ¶ 39. The homepage also provided access to other documents, such as an applicant’s resume or assessment score. ¶¶ 40–42. Hiring managers used a candidate’s iCIMS homepage to select CSR candidates for interviews. ¶ 37. If a CSR candidate successfully interviewed for the position, the candidate would receive an offer conditional on passing a background check and drug test. ¶ 46. After PLS received confirmation that the candidate passed the background check and drug test, the new hire CSR was scheduled for new-hire orientation. ¶ 48. After an employee completed orientation, their new-hire paperwork was submitted to PLS’s HR team so the new-hire information could be entered into PLS’s HR-management and payroll software. ¶ 55. In 2021, PLS preferred that hiring managers confirm that a candidate had a 50-plus assessment score before scheduling them for an interview, but this did not always occur. ¶ 49. Candidates could advance through the iCIMS hiring process without anyone reviewing the assessment score. ¶ 50. However, when HR employees entered the new-hire information, they were required to confirm that the new hire had received a passing assessment score. ¶ 60. II. Rivera’s employment at PLS On June 23, 2021, Rivera applied to be a CSR at PLS’s Bronx stores. ¶ 71. After completing the online employment application, Rivera received a link to complete the Infor Talent assessment. ¶ 72. Rivera completed the assessment on July 1, 2021. ¶ 73. Due to the COVID-19 pandemic, there was a shortage of CSR applicants for employment in midtown Manhattan. ¶ 76. As a result, Guzman—a district manager in the New York South District—reviewed the applications of CSR candidates who applied for positions in the Bronx and Brooklyn as potential candidates for Manhattan positions. ¶¶ 13, 77. Guzman came across Rivera’s application. ¶ 79. Guzman did not check or review Rivera’s assessment score in iCIMS. ¶ 83. But Guzman thought she would be a good fit for the 43rd Street store because Rivera’s resume reflected prior check- cashing experience. ¶ 80. The 43rd Street store did not have a store manager at the time, so Guzman asked Marielis Sierra, the store manager at the West 36th Street store, to interview Rivera. ¶ 81. Sierra interviewed Rivera on or about July 16, 2021. ¶ 86. After interviewing Rivera, Sierra recommended that Guzman hire Rivera for the CSR position at the 43rd Street Store. ¶ 92. While Sierra would typically check an applicant’s assessment score, she did not check Rivera’s score because she believed Guzman had already confirmed that Rivera had passed the assessment. ¶ 90. On July 16, 2021, Guzman advanced Rivera in the iCIMS system by selecting the “Background Check and Drug Screen Initiated Tab,” which invited Rivera to complete a background check and drug test. ¶ 93. Rivera completed her drug test and background check paperwork on July 16, 2021. ¶ 94. Rivera received a report on July 21, 2021, informing her that she passed the drug test and background check. ¶ 98. The next day, Sierra texted Rivera that she had “passed the test” and should attend orientation on July 26th. ¶¶ 95–96. 2 Rivera attended PLS’s new-hire orientation, where she completed new-hire paperwork. 4, 100-101. The paperwork was emailed to the HR team, copying the email distribution lists for the New York South district managers (which included Guzman). §§ 104-105. After the orientation, Rivera messaged Sierra asking when and where she should report to work. § 106. She also told Sierra that she had a prenatal appointment on July 29th. § 107. Sierra responded, “Are you pregnant? ww .’ ¥ 108. Rivera responded “Yes, I am expecting is that ok?” and Sierra asked, “Why didn’t you [tell] me at the interview?” § 109. Sierra also told Rivera she should report to work the next day at the 43rd Street store, where Rivera would start her training and be stationed. § 113. After that text exchange, Sierra and Rivera did not text or speak again and Sierra had no further involvement in Rivera’s employment. □□ 115-116. Rivera began work on July 27, 2021. 4 117. She met and had a conversation with Guzman on July 28th. J] 119, 183. Guzman and Rivera do not agree on the content of the conversation. Rivera claims that she asked Guzman for a bigger uniform because she was pregnant. /d. Rivera alleges that Guzman responded, “[Y]ou pregnant?! Why didn’t you say anything in your interview?” § 182. Rivera alleges that Guzman also said, “Another one with maternity leave without pay. Hold on, I have to sit down.” /d. Rivera claims that Guzman said Rivera was “supposed to tell the company that you’re pregnant. It is better for us to know sooner than later Just in case anything happens,” 4 183, and that “there was another pregnant who expected to have maternity leave and quit because we wouldn’t give her maternity leave.” /d. Rivera claims that she told Guzman her due date and that Guzman responded, “[Y]ou think you’re going to get paid during maternity leave? Oh, so you’re only going to be here for four months and then you’re leaving?” and went on to state that “I don’t think you qualify for maternity leave. I can look into it, but I don’t think you qualify because you haven’t been here over a year yet.” ¥ 184. Guzman disputes this account. Guzman says she was herself nine months pregnant and preparing to take maternity leave. 121. According to Guzman, Rivera asked if she could touch Guzman’s pregnant belly. § 186. Guzman claims she said yes, and that Rivera then shared that she was also pregnant. /d. Guzman claims that they discussed the process for maternity leave and Guzman offered to check whether Rivera would qualify for FMLA leave by her due date. /d. Rivera attended her prenatal appointment on the 29th and then went to work. § 126.

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Bluebook (online)
Rivera v. PLS Check Cashers of New York, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/rivera-v-pls-check-cashers-of-new-york-inc-nysd-2024.