RIVARD v. TRIP MATE, INC.

CourtDistrict Court, D. New Jersey
DecidedFebruary 28, 2022
Docket1:21-cv-01625
StatusUnknown

This text of RIVARD v. TRIP MATE, INC. (RIVARD v. TRIP MATE, INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
RIVARD v. TRIP MATE, INC., (D.N.J. 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

FRANCIS RIVARD, : Hon. Joseph H. Rodriguez : Plaintiff, : 1:21-cv-01625 : v. : : TRIP MATE, INC. and UNITED STATES : Opinion FIRE INSURANCE COMPANY : : Defendants. :

When his trip to Ireland was cancelled due to the COVID-19 pandemic, Plaintiff Francis Rivard (“Plaintiff”) received a full refund through a trip protection plan that covered pre- and post-departure travel interruptions. Plaintiff filed this putative class action claiming that the insurance providers unjustly retained the portion of his premium that paid for the unused post- departure insurance. Plaintiff fails to state a claim, and the Court will grant the present motion to dismiss. [Dkt. 8]. I. Introduction Defendant Trip Mate, Inc. (“Trip Mate”) administers and sells travel insurance policies to consumers “through numerous platforms.” [Compl. ¶ 23]. As the administrator, Trip Mate “is responsible for collecting and refunding premium payments” in connection with these polices. [Compl. ¶ 22]. Defendant United States Fire Insurance Company (“U.S. Fire”) underwrites these travel insurance policies. [Id.]. On December 12, 2019, Plaintiff used a travel agent to purchase a fifteen-day Irish vacation package organized by CIE Tours International (“CIE”) for himself and his wife (the “Trip”). [Compl. ¶ 36]. Plaintiff paid $9,234 for the Trip, which was scheduled for May 2020. [Id.]. Plaintiff also paid a $598.00 premium to purchase a Trip Mate Travel Protection Plan (the “Policy”) for himself and his wife. [Compl. ¶ 37]. The Policy is comprised of three parts. Part A is a “Cancel for Any Reason Waiver” provided by CIE. [Compl. ¶ 38]. Under this waiver “CIE agreed to reimburse Mr. Rivard in cash or travel vouchers in the event Plaintiff cancelled his trip up to 24 hours prior to the

scheduled trip departure for any of the reasons specified in the [P]lan.” [Compl. ¶ 39]. The Court will refer to the benefit provided in Part A as the “Pre-Departure Benefit.” The Complaint does not allege that Plaintiff would have been protected by the Pre-Departure Benefit through CIE even if he did not purchase the Plan through Trip Mate. Part B “provides post-departure insurance coverage exclusively.” [Compl. ¶ 40]. U.S. Fire underwrote Part B of the Plan. [Compl. Exh. A at 5]. Part B covered “(1) Trip Interruption; (2) Missed Connection; (3) Travel Delay; (4) Medical Expense/Emergency Evacuation; (5) Non- Medical Emergency Evacuation; (6) Accidental Death and Dismemberment; (7) Baggage and Personal Effects; and (8) Baggage Delay.” [Id.]. The Court will refer to these benefits

collectively as the “Post-Departure Benefits.” Part B provided that coverage for these contingencies would not commence until Plaintiff “depart[s] on the first Travel Arrangement….” [Compl. ¶¶ 32, 41]. Part B included a “Free Look Provision” that permitted Plaintiff to cancel the Policy in its entirety and obtain a refund within ten days of Plaintiffs’ receipt of the policy. The Free Look Provision states that [i]f You are not satisfied for any reason, You may return Your Plan Document to Your Travel Supplier within 10 days after receipt. Your plan payment will be refunded, provided You have not already departed on the Trip or filed a claim. When so returned, the coverage under the Plan is void from the beginning. [Compl. Exh. A at 5]. Plaintiff did not terminate the policy or ask for a refund within ten days of receipt of the Policy. The third part of the Policy includes “non-insurance services” such as travel assistance and concierge services. [Compl. Exh A at 19]. The Court will refer to these benefits as “Travel Services.”

Approximately two months before Plaintiff’s Trip was scheduled to begin, CIE cancelled the Trip due to the COVID-19 pandemic. [Compl. ¶ 42]. Initially, CIE refunded $6,549.50 of the $9,234.00 that Plaintiff paid for the Trip but did not refund the remaining $2,685. [Compl. ¶ 43]. Plaintiff contacted his travel agent who filed a claim with Trip Mate on Plaintiff’s behalf. [Compl. ¶ 44]. Trip Mate responded to the claim in a letter from the Trip Mate, Inc. Claims Department dated May 21, 2020, stating that “the reason provided for [Mr. Rivard’s] trip cancellation is not a Specified Reasons covered under the Cancel for Any Reason benefit offered by CIE Tours.” The letter noted that CIE would provide a Cancel for Any Reason Waiver non-insurance benefit provided by CIE in [the] form [of] two travel certificates in the amount of $1,342.29 for each [Plaintiff and his wife].

[Compl. ¶ 45]. Between cash and travel certificates, Plaintiff received refunds for the full value of the Trip. Plaintiff believes that he is entitled to more. Plaintiff alleges that, because he received 100% of his refund by way of the Pre-Departure Benefits, he did not get what he paid for with respect to the Post-Departure Benefits. [See Compl. ¶ 47]. More precisely, Plaintiff alleges that, because his Trip was cancelled before it “began,” there was not even a risk that Defendants would have to provide any of the Post-Departure Benefits. [Id.]. Plaintiff alleges that it is improper for Defendants to retain the portion of his Plan premium attributable to the Post- Departure Benefits absent any such risk. [Id.]. Plaintiff filed this Complaint alleging one count of unjust enrichment against Defendants seeking to recover the “pro rata portion of the gross premium that was paid for exclusively post- departure benefits.” [Compl. ¶ 53]. Plaintiff intends to represent a class of similarly-situated Trip Mate customers nationwide. [Compl. ¶ 49]. Defendants filed the present motion to dismiss. [Dkt. 8].

II. Jurisdiction Plaintiff filed his Complaint pursuant to the Class Action Fairness Act, Pub. L. No. 109– 2, 119 Stat. 4 (2005). The Court therefore has jurisdiction under 28 U.S.C. § 1331. III. Standard of Review Federal Rule of Civil Procedure 12(b)(6) permits dismissal for “failure to state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6). A complaint should be dismissed pursuant to Rule 12(b)(6) if the alleged facts, taken as true, fail to state a claim. Id. In general, only the allegations in the complaint, matters of public record, orders, and exhibits attached to the complaint, are taken into consideration when deciding a motion to dismiss under Rule

12(b)(6). See Chester Cnty Intermediate Unit v. Pa. Blue Shield, 896 F.2d 808, 812 (3d Cir. 1990). It is not necessary for the plaintiff to plead evidence. Bogosian v. Gulf Oil Corp., 561 F.2d 434, 446 (3d Cir. 1977). The question before the Court is not whether the plaintiff will ultimately prevail. Watson v. Abington Twp., 478 F.3d 144, 150 (3d. Cir. 2007). Instead, the Court simply asks whether the plaintiff has articulated “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). “A claim has facial plausibility2 when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citing Twombly, 550 U.S. at 556). “Where there are well-pleaded factual allegations, a court should assume their veracity and then determine whether they plausibly give rise to an entitlement to relief.” Iqbal, 556 U.S. at 679.

The Court need not accept “‘unsupported conclusions and unwarranted inferences,’” Baraka v.

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