Richard L. Armstrong v. Lance, Incorporated, Equal Employment Opportunity Commission, Amicus Curiae

23 F.3d 399, 1994 U.S. App. LEXIS 18437, 1994 WL 173192
CourtCourt of Appeals for the Fourth Circuit
DecidedMay 9, 1994
Docket93-1298
StatusPublished

This text of 23 F.3d 399 (Richard L. Armstrong v. Lance, Incorporated, Equal Employment Opportunity Commission, Amicus Curiae) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Richard L. Armstrong v. Lance, Incorporated, Equal Employment Opportunity Commission, Amicus Curiae, 23 F.3d 399, 1994 U.S. App. LEXIS 18437, 1994 WL 173192 (4th Cir. 1994).

Opinion

23 F.3d 399
NOTICE: Fourth Circuit I.O.P. 36.6 states that citation of unpublished dispositions is disfavored except for establishing res judicata, estoppel, or the law of the case and requires service of copies of cited unpublished dispositions of the Fourth Circuit.

Richard L. ARMSTRONG, Plaintiff-Appellant,
v.
LANCE, INCORPORATED, Defendant-Appellee.
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Amicus Curiae.

No. 93-1298.

United States Court of Appeals, Fourth Circuit.

Argued: March 10, 1994.
Decided: May 9, 1994.

Appeal from the United States District Court for the Eastern District of North Carolina, at Raleigh. Terrence W. Boyle, District Judge. (CA-90-690-5-BO)

Abraham Penn Jones, Raleigh, NC, for appellant.

Robert John Gregory, Office of General Counsel, Equal Employment Opportunity Commission, Washington, DC, for Amicus Curiae.

Michael Vance Matthews, Blakeney & Alexander, Charlotte, NC, for Appellee.

James R. Neely, Jr., Deputy General Counsel, Gwendolyn Young Reams, Associate General Counsel, Lorraine C. Davis, Assistant General Counsel, Office of General Counsel, Equal Employment Opportunity Commission, Washington, DC, for Amicus Curiae.

W.T. Cranfill, Jr., David L. Terry, Jay L. Grytdahl, Blakeney & Alexander, Charlotte, NC, for Appellee.

E.D.N.C.

AFFIRMED.

Before WILKINSON and WILLIAMS, Circuit Judges, and RONEY, Senior Circuit Judge of the United States Court of Appeals for the Eleventh Circuit, sitting by designation.

OPINION

WILLIAMS, Circuit Judge:

After being discharged, Richard L. Armstrong brought this action in federal court under Title VII of the 1964 Civil Rights Act, 42 U.S.C. Secs. 2000e-2000e-17 (1988), alleging race discrimination against Lance, Inc. The district court conducted a bench trial and concluded that Armstrong's termination was performance-related. Armstrong appeals that judgment and, finding no error in the district court's determinations, we affirm.

I.

Armstrong, an African-American male, began working for Lance as a Sales Trainee in Lance's East Raleigh Branch in 1983. Lance produces a variety of snack foods which are sold in numerous stores and in vending machines. Armstrong's responsibilities included handling various sales routes for vacationing Sales Representatives, and coordinating special promotional events. In March 1985, Armstrong was promoted to Sales Representative and was transferred to the West Raleigh Branch where his supervisor was Branch Manager Leon Helms. Both Armstrong and Helms were under the supervision of Raleigh District Sales Manager, Bobby Kissam. There were approximately thirty Sales Representatives in the Raleigh area, of which three were African-American.

Armstrong's duties as a Sales Representative were to travel along an established sales route, visiting each customer approximately once per week to clean and restock sales displays and vending machines. Armstrong was also expected to maintain good customer relationships, acquire new sales accounts, and prepare sales-related paperwork such as invoices, inventories, account balances, and tax documents.

Shortly after his transfer to the West Raleigh Branch, Helms began to receive complaints from customers about poor service from Armstrong. The complaints included: (1) rudeness to customers; (2) failure to respond to their complaints; (3) failure to visit the vending machines regularly, resulting in stale or sold out merchandise; (4) improper ordering of merchandise; (5) failure to prepare proper sales documentation, tax records, and route log books; (6) failure to clean and maintain vending machines; (7) account shortages; (8) a tendency to forego or minimize route work on Fridays; and (9) a general hastiness and sloppiness in his work and driving habits. Helms officially counseled Armstrong on at least seven occasions between April 1986 and May 1989, but made no move to discharge him.

The impetus for Armstrong's termination was a series of complaints from Earl Franks of the North Carolina State University School of Veterinary Medicine. Franks had never criticized the work of the previous route salesman, but had become increasingly dissatisfied with Armstrong. He complained to Helms and Kissam that Armstrong would go for four to six weeks without servicing the account, which resulted in both stale products and prolonged shortages of products in the vending machine. Moreover, Armstrong did not return Franks's repeated phone calls to his answering service.

Upon receiving Franks's complaints, Helms and Kissam directed Armstrong to correct the situation immediately. Armstrong, however, continued to neglect the School of Veterinary Medicine account, insisting that it only needed servicing every other week, contrary to Franks's contention that it should be serviced every week, as required by Armstrong's job description. Frustrated with the service, Franks finally called Helms and Kissam and demanded that they remove the machine if it could not be maintained properly. Concerned about losing not only this account, but possibly the entire North Carolina State University account, Kissam directed Helms to fire Armstrong.

Armstrong's evidence at trial attempted to portray Helms and Kissam as supervisors whose work-related decisions were shaped by racial prejudice. Shortly after his discharge, Armstrong met with Helms informally to inquire about the possibility of being reinstated. Helms stated that Armstrong could not get his job back because he was "big and black" and intimidated people when he talked to them. (J.A. at 943.) Furthermore, James Hamm, another African-American route salesman, testified that in response to his inquiry about taking Armstrong's route, Helms said that "maybe a black shouldn't go behind a black at that particular time." (J.A. at 570.) Armstrong also introduced racially derogatory statements by Kissam. Armstrong testified that when he told Kissam that a fellow employee called him a nigger, Kissam stated, "if you don't get out of my face I'm going to call you a nigger." (J.A. at 689.) In addition, a former Branch Manager, Michael Cox, testified that he heard Kissam call Armstrong "that stupid nigger." (J.A. at 495.) Despite these reprehensible comments, the district court entered judgment for Lance, finding that Armstrong's termination was predicated solely on his deficient performance.

Armstrong appeals the district court's decision. He claims the court erred in determining that Lance's actions were not a prextext for race discrimination. In addition, Armstrong, and the Equal Employment Opportunity Commission (EEOC) as amicus curiae, contend that the court misapplied the Supreme Court's decision in Price Waterhouse v. Hopkins, 490 U.S. 228 (1989). Finally, Armstrong claims that the court should have allowed him to amend his complaint to request a jury trial and punitive damages pursuant to the Civil Rights Act of 1991.

II.

Armstrong first argues that the district court incorrectly concluded that Lance's actions were not a pretext for race discrimination.

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23 F.3d 399, 1994 U.S. App. LEXIS 18437, 1994 WL 173192, Counsel Stack Legal Research, https://law.counselstack.com/opinion/richard-l-armstrong-v-lance-incorporated-equal-emp-ca4-1994.