Riccio v. Examsoft Worldwide, Inc.

CourtDistrict Court, D. Connecticut
DecidedAugust 1, 2025
Docket3:24-cv-00955
StatusUnknown

This text of Riccio v. Examsoft Worldwide, Inc. (Riccio v. Examsoft Worldwide, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Riccio v. Examsoft Worldwide, Inc., (D. Conn. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

JOANN LYNN RICCIO, Plaintiff,

v. No. 3:24-cv-955 (VAB)

EXAMSOFT WORLDWIDE, INC. AND CONNECTICUT BAR EXAMINING COMMITTEE, Defendants.

RULING AND ORDER ON MOTION TO DISMISS Joann Lynn Riccio (“Plaintiff”) has brought suit against Examsoft Worldwide, Inc. (“Examsoft”) and the Connecticut Bar Examining Committee (“CBEC”) (collectively, “Defendants”) and for alleged violations of the Americans with Disabilities Act (“ADA”) against both Defendants, for alleged violations of Section 504 of the Rehabilitation Act of 1973 (“Section 504”) against CBEC, and for state law claims against Examsoft. See Amended Complaint, ECF No. 16 (Sept. 25, 2024) (“Am. Compl.”). Examsoft and the CBEC have moved to dismiss the Amended Complaint in its entirety. Examsoft Mot. to Dismiss, ECF No. 35 (Jan. 7, 2025) (“Examsoft Mot.”); CBEC Mot. to Dismiss, ECF No. 22 (Oct. 23, 2024) (“CBEC Mot.”). Ms. Riccio has moved to amend her Complaint to add Chairperson Hon. Anne C. Dranginis of the CBEC as a defendant for purposes of prospective relief only. (“Mot. to Amend”) For the following reasons, Defendants’ motions to dismiss, ECF Nos. 22 and 35, are GRANTED. Ms. Riccio’s motion to amend, ECF No. 42, is DENIED. Ms. Riccio’s ADA claims against CBEC and Examsoft are dismissed without prejudice for lack of jurisdiction but without leave to amend. Ms. Riccio may move for leave to amend her Complaint only as to the following claims no later than September 5, 2025: 1) To the extent she can plausibly allege ongoing violations of federal law and seeks

prospective relief, Ms. Riccio may move for leave to amend to bring claims for injunctive relief as to Judge Draginis in her official capacity. 2) To the extent she can state a plausible basis for inferring that CBEC may receive federal funding, Ms. Riccio may move for leave to amend on the issue of whether CBEC receives federal funding such that CBEC has waived its sovereign immunity under Section 504. 3) To the extent she can remedy the deficiencies identified herein, Ms. Riccio may move for leave to amend her state law claims against Examsoft, although the Court may decline to exercise supplemental jurisdiction over such claims if Ms. Riccio

fails to allege a basis for federal subject matter jurisdiction. I. FACTUAL AND PROCEDURAL BACKGROUND A. Factual Allegations CBEC allegedly is a Committee of the Judicial Branch of the State of Connecticut that administers the Connecticut Bar Exam (“CBE”). Am Comp. ¶ 2, 9–10, 15. The Connecticut Judicial Branch allegedly received coronavirus relief funds during the Covid-19 pandemic. Id. ¶ 64, 68. Examsoft allegedly is a “digital assessment platform” that offers licensing examinations. Id. ¶ 3. The CBEC allegedly “chose to use the Examsoft platform to run the remote bar in July 2021, knowing the Examsoft computer platform had been sued in the past over exam technical failures.” Id. ¶ 21. Ms. Riccio is a 68-year-old female who allegedly has chronic fatigue syndrome (“CFS”). Am Comp. ¶¶ 1, 24. Due to this syndrome, overexertion allegedly slows her recovery. Id. ¶ 24. Ms. Riccio allegedly requested and was approved for a medical accommodation from

CBEC for double time to take the July 2021 CBE. Id. ¶ 24, 32. “[T]he CBEC [allegedly] provided the testing protocol along with Examsoft instructions and the software to take the test as well as instructions on what to do if there was a system crash.” Id. ¶ 33. Ms. Riccio alleges, however, that “[t]here was no form provided to submit to the CBEC in case a system crash occurred.” Id. ¶ 33. On July 27, 2021, the Examsoft platform allegedly crashed the morning Ms. Riccio took the bar exam. Id. ¶ 34. That evening, Examsoft allegedly sent an e-mail to Ms. Riccio “stating that some applicants had faced technical difficulties and therefore their time would be extended.” Id.

The following morning, CBEC allegedly did not inform Ms. Riccio how to receive extra time, and so she continued the bar exam without receiving additional extra time. Id. On July 30, 2021, while Ms. Riccio was taking the bar exam, “there was a system crash.” Id. ¶ 34. At 12:20 p.m. that day, Ms. Riccio allegedly sent an e-mail to the CBEC to inform them of the crash on July 27, 2021, and the morning of July 30, 2021. Id. The system allegedly crashed again while Ms. Riccio was taking the bar exam that afternoon. Id. At 4:46 p.m. that day, after the CBE allegedly “was officially over,” the CBEC allegedly responded that “applicants were put back into the test within 60 seconds from where they left off and unfortunately may have lost work that had not been saved within the prior 59 seconds.” Id. Ms. Riccio alleges that she “lost at least 15 minutes” during each of the three crashes, and that “the [Multi Performance Test (“MPT”)] files [were] not . . . restored in the format before the system crash.” Id. She alleges that “[t]his reduced testing time for all three system crashes resulted in the lack of fulfillment of the double time accommodation granted to the Plaintiff pursuant to the ADA.” Id.

On August 16, 2021, Ms. Riccio allegedly sent a letter to Judge Anne Dranginis of the CBEC, the Connecticut Supreme Court, the American Bar Association (“ABA”), the National Conference of Bar Examiners (“NCBE”), the Association of Academic Support, and Examsoft “outlining the entire four days of testing with the three Exam Soft system crashes stating that the Plaintiff was under the ADA for medical accommodations for double-time.” Id. ¶ 40. “[N]o action [allegedly] was taken by these entities” in response to Ms. Riccio’s letter. Id. On September 14, 2021, Ms. Riccio allegedly received a letter from the CBEC informing her that she “was unsuccessful on the test and that [CBEC] [was] reviewing the test score because of technical difficulties that had occurred to [her].” Id. ¶ 45.

On October 8, 2021, Ms. Riccio allegedly wrote to the CBEC and Judge Dranginis explaining the system crashes that occurred during her CBE, including the lost testing time and that the MPTs were not in the format that she had written before the computer crash. Id. ¶ 46. On that same date, Attorney Thomas Moriarty allegedly wrote to the CBEC and Judge Dranginis “stating that the three Examsoft computer crashes adversely affected her scores and most likely resulted in her not passing the exam and asked them to reconsider her scores and grant admission to the bar.” Id. ¶ 47. On October 19, 2021, the CBEC allegedly sent an e-mail to Ms. Riccio and stated that “the CBEC conducted further analysis in addition to viewing the video and other evidence and that they used statistical analyses using information on [her] known performance on unaffected portions of the exam,” and that the CBEC had determined that “there was insufficient evidence to conclude that [Ms. Riccio’s] performance met the criteria for admission to the bar.” Id. ¶ 48. On December 20, 2021, Attorney James Sullivan allegedly wrote to Judge Dranginis “asking the CBEC to reconsider its position regarding Ms. Riccio’s admission to the bar due to

technical difficulties experienced during the remote bar.” Id. ¶ 50. Judge Dranginis allegedly “replied to this letter stating there was no request from Riccio concerning her admission to the Connecticut bar and that her August 16, 2021, letter was informational only.” Id. ¶ 51. CBEC allegedly “switched to ILG Technologies, whose software administers bar exams and used the ILG software for the February 2022 bar exam.” Id. ¶ 28. B. Procedural History On May 29, 2024, Plaintiff filed her initial Complaint. Complaint, ECF No. 1. On September 5, 2024, CBEC filed a motion for a more definite statement. Mot. for More Definite Statement, ECF No. 14.

On September 25, 2024, Plaintiff filed an Amended Complaint, which is the operative pleading in this case. Am. Compl.

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Riccio v. Examsoft Worldwide, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/riccio-v-examsoft-worldwide-inc-ctd-2025.