Rhoads v. Webster University

CourtDistrict Court, E.D. Missouri
DecidedSeptember 22, 2025
Docket4:22-cv-01196
StatusUnknown

This text of Rhoads v. Webster University (Rhoads v. Webster University) is published on Counsel Stack Legal Research, covering District Court, E.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rhoads v. Webster University, (E.D. Mo. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION JEANIE RHOADS, ) ) Plaintiff, ) v. ) Case No. 4:22-cv-01196-SEP ) WEBSTER UNIVERSITY, ) ) Defendant. MEMORANDU)M AND ORDER

Before the Court are Defendant’s Motion for Summary Judgment, Doc. [72], and Plaintiff’s Motion for Leave to File Certain Documents Under Seal, Doc. [78]. For the reasons set forth below, Defendant’s motion is denied in part, but Plaintiff must show cause why it should not be granted as to certain allegations made under Count I. Plaintiff’s sealing motion is denied. FACTS AND BACKGROUND1 Plaintiff Jeanie Rhoads brings this action against Defendant Webster University, alleging that the University made “certain fraudulent misrepresentations and/or material omissions to Plaintiff and others, regarding the online master’s in counseling program and its [Council for Accreditation of Counseling and Related Educational Programs] accreditation status.” Doc. [39-1] ¶ 27. The University offers a Master of Arts in Counseling with an Emphasis in Clinical Mental Health Counseling (“CMHC Program”) at the University’s main campus in Webster Groves, Missouri, and the University’s campuses in Myrtle Beach, Charleston, and Columbia, South Carolina (“South Carolina Campuses”). Doc. [76] ¶ 4. The CMHC Programs hold a Id specialty accreditation through the Council for the Accreditation of Counseling and Related Educational Programs (“CACREP”). . ¶ 5. In 2019, the University sought to add an online Id Clinical Mental Health Counseling Program (“Hybrid Program”) to its already CACREP accredited South Carolina Campuses. . ¶ 7. Dr. Muthoni Musangali, the Chair of the

1 Id Counseling Department at that time, led the University’s efforts to secure CACREP for the Seeid Hybrid Program. . ¶ 8. One way for a university to get CACREP accreditation for a new program involves submitting a “Substantive Change Report” for CACREP’s approval. . Seeid ¶ 11. Another way to get CACREP accreditation for a new program requires undergoing a “self-study,” a more comprehensive process takes roughly one and a half years. . ¶ 38. Dr. Musangali engaged with CACREP’s then-Assistant Director of Accreditation, Kevin Connell, who recommended that the University submit a “Substantive Change Id Report” to add the online modality to the already accredited South Carolina CMHC Id Program. . ¶¶ 9-10. Dr. Musangali followed Connell’s recommendation and submitted a Substantive Change Report on June 1, 2020. . ¶ 11. On August 21, 2020, CACREP sent Dr. Id Musangali a letter stating that the University’s request had been “approved with conditions.” . ¶ 12. The University was directed to submit a follow-up Substantive Id Change Report by November 15, 2020, addressing certain issues related to CACREP policy. . ¶ 13. After receiving the letter, Dr. Musangali sent an email to the Vice President of Accreditation and Training at CACREP, Dr. Robert Urofsky, asking him to con�irm that the University could “proceed to advertise and recruit for [the] program as CACREP- accredited.” Docs. [79-2] at 1; [77-2] at 6. The next day, Dr. Musangali sent Director of Graduate Admissions Sarah Nandor and Graduate Admissions Counselor Wonjee Beh the following email: Hello. I have some great news. I was going to share this with you both yesterday but was waiting on con�irmation from CACREP that we can now call our program CACREP-accredited. I have not heard back from them but am con�ident that this letter means that. The conditions stated here are easy to satisfy and am certain we will get this approved with out conditions. This is excellent news for us. I know Dean Wallner is already working with our marketing of�ice to get the news out. Thank you both for all your support. Doc. [79-3] at 4. Dr. Musangali also sent an email to the Counseling Department faculty and staff stating, in relevant part: Colleagues- I have some wonderful news! The Substantive Change for the Hybrid Program is approved. I emailed Robert Urofsky yesterday to con�irm that we can now describe the program as CACREP I have not yet heard back, I do think that is what this letter means and I was just being super cautious. The approval is conditioned on two items but these should be fairly easy to satisfy by the deadline. I want to thank you all for your contributions to this program. Doc. [79-4] at 1. Dr. Musangali then sent an email to the Director of the Online Counseling Program, Diane O’Brien, stating: “We will need to send this information to our students. They do not need to know about the conditions as that is ours to �ix. We can let them know about it verbally in class but not include it in any written communication to them as people may not always understand what that means.” Doc. [79-11] at 1. Dr. O’Brien agreed and Id told Dr. Musangali that she would “send out an email using [the] new listserv for Hybrid students that simply refers to the accreditation of the program by CACREP.” . Dr. Urofsky testi�ied that had Dr. Musangali followed up on her email to him, he would have told her that the program could not be described as CACREP accredited. Doc. [82] ¶ 16. According to Dr. Urofsky, “approved with conditions” does not mean the program is CACREP accredited. Doc. [77-2] at 6-7. On November 14, 2020, Dr. Musangali submitted a follow-up Substantive Change Report, as CACREP requested in its August 21st letter. Doc. [76] ¶ 17. The University’s Corporate Representative testi�ied that between October 14, 2020, and January 12, 2021, Id the University circulated an email to prospective students who had expressed interest in the CMHC Program. . ¶ 18. The email stated, in relevant part: “We are pleased to Id announce that our Online Master of Arts in Counseling/Emphasis in Clinical Mental Health Id Counseling is now CACREP accredited.” . Plaintiff was one of the prospective students that received this email. . ¶ 60. Plaintiff also received an email from Graduate Admissions Counselor Meghan Higdon which read in part: “Hello Jeanie, Thank you for your interest in Webster University’s Counseling/Emphasis in Clinical Mental Health Counseling (MA) Program, accredited by CACREP.” Doc. [82] ¶ 56. A few days later, Plaintiff sent Higdon an email asking the below question: Since Webster’s Online Master of Arts in Counseling/Emphasis in Clinical Mental Health Counseling is now CACREP accredited, does this mean it is also accredited by the Higher Learning Commission and APA? I know licensure varies by state, but I want to make sure that earning this particular degree will prepare and permit me to Doc. [77-17] at 1. Higdon responded: The school as a whole is accredited by the Higher Learning Commission – this is our regional accreditation. You would want any school you attend to have a regional accreditation. As to APA, that is only accreditation for doctorate and postdoctoral programs within the �ields of psychology, which we do not have, and therefore, do Id not need. . at 2. Plaintiff went on to submit her application to the Hybrid Program on January 10, 2021. Doc. [82] ¶ 60. On March 4, 2021, CACREP sent a letter to the University stating that the Board “disapproved the change.” Doc. [76] ¶ 19. The letter explains that the University sought a “signi�icant expansion” from South Carolina to a “nearly national” online program that would require “signi�icantly increased scope and scale as well as additional resource and Id. support needs.” Doc. [74-15] at 1-2. Because of the nature of the change, CACREP wrote “the program will need to submit a full self-study report addressing all standards.” Dr. Musangali testi�ied that she was “shocked” by the letter: “Th[e] letter seem[ed] to be a reversal of approval already granted in the August 2020 letter. And we had provided information as requested by CACREP by November 15 which I felt was suf�icient to address the . . . conditions that had been contained in the . . . August 21st, 2020 letter.

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Rhoads v. Webster University, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rhoads-v-webster-university-moed-2025.