Reynolds-Rogers v. State, Dept. of Health & Social Services

436 P.3d 469
CourtAlaska Supreme Court
DecidedMarch 8, 2019
Docket7340 S-16409
StatusPublished
Cited by2 cases

This text of 436 P.3d 469 (Reynolds-Rogers v. State, Dept. of Health & Social Services) is published on Counsel Stack Legal Research, covering Alaska Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reynolds-Rogers v. State, Dept. of Health & Social Services, 436 P.3d 469 (Ala. 2019).

Opinion

MAASSEN, Justice.

I. INTRODUCTION

A former employee of the Department of Health and Social Services (DHSS) brought a wrongful discharge suit against the State. At the time of her termination she had four union grievances pending against DHSS, and her union filed another based on the termination. The union settled all five grievances in exchange for a payment to the employee. She later sued DHSS for wrongful termination, alleging both breach of the covenant of good faith and fair dealing and several torts, including retaliatory discharge and failure to accommodate her disabilities. The superior court granted DHSS's motion for summary judgment and entered final judgment against the employee.

We conclude that the superior court was correct in deciding that the employee's claims were resolved by the settlement of her grievances, were barred by the statute of limitations, or were legally insufficient in light of the undisputed facts. We therefore affirm the superior court's judgment.

II. FACTS AND PROCEEDINGS

A. Facts

1. Work duties

Terri Reynolds-Rogers (Rogers 1 ) began to work for DHSS as a Health Program Manager I in August 2006. She has a bachelor's degree in zoology and completed two years of medical school. Her job duties with DHSS involved implementing the Medicaid program: she began by screening paperwork from nursing homes and hospitals related to authorizations for long-term care and was later given duties related to the Medicaid Waiver program. 2

Rogers's immediate supervisor during most of her employment with DHSS was Rita Walker, whose supervisor was Leanna Hunter. At one point Walker's supervisor had been Odette Jamieson, who "remain[ed] in the chain of command to the end of [Rogers's] service" as Hunter's supervisor.

For the first few years Rogers's employment with DHSS was unremarkable, though she described some friction between herself and Walker. Her first performance evaluation, in June 2011, rated her overall performance as "mid acceptable." The evaluation set out goals for the following year, including weekly meetings with Walker, a "[d]ecrease [in] use of unscheduled leave," cross-training for other positions, showing "improvement in *472 acceptance of supervision," and "[c]onsistently follow[ing] chain of command." Rogers strongly disagreed with the rating and asserts that she filed a lengthy rebuttal.

In the summer of 2011 DHSS began to change Rogers's work requirements. Some changes appear to be related to the goals in the June 2011 evaluation; these included expanding Rogers's duties to encompass training in the Medicaid Waiver review process. The parties disagreed about why Rogers's duties increased: Rogers asserted that it was retaliation by Walker, while DHSS contended that it was part of an effort to cross-train her and make better use of her education. Rogers points to a tasks spreadsheet that she and management developed, which in her opinion shows she was being asked to do more than eight hours of work in a seven-and-a-half-hour day.

The record reflects ongoing problems between Rogers and Walker relating to a variety of issues: unexplained absences, Rogers's use of her time while at work, the way she processed incomplete long-term care authorization requests, and her willingness to accept supervision and follow the chain of command.

2. Disability accommodations requests

In July 2011 Rogers requested an evaluation of her work station because of "increased neck and hand pain, ... with numbness, tingling and loss of strength in both hands." An outside company conducted an ergonomic evaluation of Rogers's work station and recommended modifications, some of which DHSS provided. Rogers was later in two car accidents, and her work station was again evaluated. One recommendation - now a point of contention - was an adjustable desk.

In May 2012, after suffering an attack of Ménière disease which she said was triggered by stress, Rogers filed a request for disability accommodation related to the disease. DHSS did not grant the exact accommodations she requested, but it did provide her with an electronic tablet to help with the hearing impairment that is sometimes a symptom of the disease.

Rogers also suffered from post-traumatic stress disorder (PTSD), though she did not disclose it to her employer until early 2013. According to Rogers, she had no reason to tell DHSS about the condition until problems arose with the rearrangement of her office furniture. She testified that when she returned to work after the Presidents Day holiday in February 2013, she found her desk rearranged so that her back was to the door; she said that working in this position would trigger her PTSD. She and a coworker "reoriented" the desk to face the door. According to Rogers, Walker was displeased and told her the desk had to be turned around. Rogers went to Jamieson, Walker's superior, and explained why she could not work with her back to the door; Rogers testified that Jamieson "allowed [her] to keep [her] desk properly oriented for [her] safety." But Rogers asked Jamieson not to discuss her PTSD diagnosis with others at DHSS.

Rogers had a disciplinary suspension in March 2013, and when she returned to work on April 1 her desk was again oriented with her back to the door. On the door was a notice forbidding the rearrangement of furniture; an email from Hunter explained that Rogers's "furniture configuration had taken up almost the entire office and the second employee [sharing the office] was confined to one corner of the room. Now the space is more appropriately split." When Rogers complained to Jamieson, Jamieson told her to "work with [her] supervisors on th[is] type[ ] of request[ ]." Hunter and Walker learned of Rogers's PTSD diagnosis at this point, and Rogers formally notified them of it on April 2, explaining that her "confidentiality [had] already been breached." She was given paperwork to begin an Americans with Disabilities Act (ADA) accommodations request, and DHSS offered to allow her to work in another office in the meantime. In an email to Walker, Rogers declined "the offer of an interim change in offices" because the desk in the other office was not adjustable but said she would move "if that is still your instruction." She submitted the ADA paperwork for an accommodation related to her PTSD, and on April 12 DHSS agreed to grant her accommodation request.

*473 3. Discipline history

Rogers was the subject of progressive discipline a number of times. She was given a Letter of Expectation in March 2008 related to her use of work time, and in April 2009 she received a Letter of Warning about inappropriate communication with her supervisor. She filed a grievance through her union related to the Letter of Warning, contending that the underlying issue was simply "a communications problem" between her and Walker. The grievance was still unresolved when Rogers was fired in 2013.

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Bluebook (online)
436 P.3d 469, Counsel Stack Legal Research, https://law.counselstack.com/opinion/reynolds-rogers-v-state-dept-of-health-social-services-alaska-2019.