Saensinbandit v. Alaska Airlines

CourtDistrict Court, D. Alaska
DecidedApril 7, 2020
Docket3:18-cv-00267
StatusUnknown

This text of Saensinbandit v. Alaska Airlines (Saensinbandit v. Alaska Airlines) is published on Counsel Stack Legal Research, covering District Court, D. Alaska primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Saensinbandit v. Alaska Airlines, (D. Alaska 2020).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 DISTRICT OF ALASKA 6 7 8 TYONNA SAENSINBANDIT, ) ) 9 Plaintiff, ) 3:18-CV-00267 JWS ) 10 vs. ) ORDER AND OPINION ) 11 ) [Re: Doc. 61] ALASKA AIRLINES, INC., ) 12 ) Defendant. ) 13 ) 14 15 I. MOTION PRESENTED 16 At docket 61 Defendant Alaska Airlines, Inc. ("Defendant" or "Alaska Airlines") 17 filed a motion for summary judgment, with portions of the motion redacted pursuant to 18 the protective order in this case. A sealed, unredacted version of the motion was filed 19 at docket 70. Plaintiff Tyonna Saensinbandit ("Plaintiff") filed a sealed response at 20 docket 94. Defendant filed a redacted reply at docket 100 and a sealed, unredacted 21 reply at docket 104. Oral argument was requested but was denied as oral argument 22 would not be of assistance to the court's decision. 23 II. BACKGROUND 24 In 2017, Plaintiff applied for employment as a Customer Service Agent (“CSA”) 25 for Alaska Airlines in the Fairbanks station. CSAs are responsible for performing 26 customer service activities, including checking in passengers and their luggage, 27 facilitating departures at the gate, operating jet bridges, assisting in the baggage service 28 office, and performing other duties as assigned. Plaintiff had an in-person interview with -1- 1 the station supervisor, Chanthal Harris ("Harris"), and Harris' supervisor, Alyssa 2 Stephan ("Stephan"), who was the station and customer service manager. Harris and 3 Stephan, with input from Alaska Airlines' human resources department, made the 4 decision to hire Plaintiff as a CSA effective June 19, 2017. 5 Pursuant to Alaska Airline policy, Plaintiff was a probationary employee. A 6 collective bargaining agreement ("CBA") governed Plaintiff's probationary employment. 7 The CBA covers rules, policies, procedures, and regulations that are applicable to 8 Alaska Airlines' probationary employees. Under the CBA, Alaska Airlines is permitted to 9 release probationary employees from probation if they do not satisfactorily perform their 10 job responsibilities. 11 Harris and Stephan supervised Plaintiff throughout her probation. Harris, 12 however, supervised her day-to-day conduct. By September of 2017, Harris reported 13 that Plaintiff's performance had declined and that she had trouble with her attitude and 14 self-management, including improper personal cell phone use and unscheduled breaks 15 away from her assigned station. Around this same time, on September 13 continuing 16 into September 14, Plaintiff ended up working three shifts in a row, amounting to a 17 20-hour workday in contravention of the applicable CBA. A co-worker reported 18 Plaintiff's long shift to supervisors. A few days later, on September 19, Harris and 19 Stephen met with Plaintiff to discuss her performance issues. 20 On October 24, 2017, Harris and Stephan sought approval from Alaska Airlines 21 to release Plaintiff from probation. They reported to the applicable Alaska Airlines' 22 personnel board that they wanted to release Plaintiff from employment based on 23 continued performance issues despite discussions aimed at remedying the problem 24 behavior. The board approved the request. Harris emailed Plaintiff on October 28, 25 2017, setting up a meeting wherein she planned to terminate Plaintiff's employment. 26 The meeting was set for November 2. 27 On October 30, 2017, Plaintiff submitted a complaint about Harris to a regional 28 manager, Peter Gundersen. She reported that Harris intimated her, told her she would -2- 1 not move up in the company, and criticized her attitude. Gundersen contacted Anna 2 Endorf, a human resources specialist within the company, to start an investigation. The 3 next day, Plaintiff submitted a second complaint through Alaska Airlines' ethics and 4 compliance hotline. In the call, Plaintiff alleged Harris engaged in racial discrimination, 5 harassment, and retaliation. Specifically, she reported that Harris had told her that 6 "black people are replaceable."1 7 Alaska Airlines investigated Plaintiff's complaint. On November 27, 2017, the 8 company concluded that Plaintiff's complaint could not be substantiated. On 9 November 28, Stephan met with Plaintiff to go over her performance deficiencies. 10 During this conversation, Plaintiff disclosed that she was experiencing anxiety and 11 depression. She had first mentioned the issue of mental illness to Alaska Airlines 12 personnel during the investigation period, wherein she informed Endorf that she had 13 been diagnosed with anxiety and depression and was taking medication. Endorf told 14 her to go through the proper channels to request an accommodation if needed. 15 Alaska moved forward with its initial decision to release Plaintiff from probation. 16 Plaintiff was released from employment on November 29, 2017. 17 Plaintiff subsequently filed this complaint against Alaska Airlines. She raises a 18 multitude of claims against it under both federal and state law: (1) race discrimination; 19 (2) unlawful retaliation; (3) hostile work environment; and (4) disability discrimination. 20 She also raises a state law claim against Alaska Airlines under AS 23.10.135(6), 21 alleging it retaliated against her for reporting wage and hour violations, as well as state 22 claims for bad faith and intentional infliction of emotional distress. 23 24 25 26 27 1Endorf's report about the call says that Plaintiff reported Harris “implied” that African American employees are replaceable. Doc. 63-2 at p. 1. Plaintiff, however, alleges and 28 testified in her deposition that Harris outright stated as much. Doc. 78 at p. 47; Doc. 86 at ¶ 12. -3- 1 III. STANDARD OF REVIEW 2 Summary judgment is appropriate where “there is no genuine dispute as to any 3 material fact and the movant is entitled to judgment as a matter of law.”2 The materiality 4 requirement ensures that “[o]nly disputes over facts that might affect the outcome of the 5 suit under the governing law will properly preclude the entry of summary judgment.”3 6 Ultimately, “summary judgment will not lie if the . . . evidence is such that a reasonable 7 jury could return a verdict for the nonmoving party.”4 However, summary judgment is 8 mandated “against a party who fails to make a showing sufficient to establish the 9 existence of an element essential to that party’s case, and on which that party will bear 10 the burden of proof at trial.”5 11 The moving party has the burden of showing that there is no genuine dispute as 12 to any material fact.6 Where the nonmoving party will bear the burden of proof at trial on 13 a dispositive issue, the moving party need not present evidence to show that summary 14 judgment is warranted; it need only point out the lack of any genuine dispute as to 15 material fact.7 Once the moving party has met this burden, the nonmoving party must 16 set forth evidence of specific facts showing the existence of a genuine issue for trial.8 17 All evidence presented by the non-movant must be believed for purposes of summary 18 judgment, and all justifiable inferences must be drawn in favor of the non-movant.9 19 20 2Fed. R. Civ. P. 56(a). 21 3Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). 22 4Id. 23 5Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986). 24 25 6Id. at 323. 26 7Id. at 323-25. 27 8Anderson, 477 U.S. at 248-49. 28 9Id. at 255.

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Saensinbandit v. Alaska Airlines, Counsel Stack Legal Research, https://law.counselstack.com/opinion/saensinbandit-v-alaska-airlines-akd-2020.