Repat, Inc. v. IndieWhip, LLC

CourtDistrict Court, D. Massachusetts
DecidedDecember 14, 2017
Docket1:16-cv-12146
StatusUnknown

This text of Repat, Inc. v. IndieWhip, LLC (Repat, Inc. v. IndieWhip, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Repat, Inc. v. IndieWhip, LLC, (D. Mass. 2017).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

CIVIL ACTION NO. 16-12146-RGS

REPAT, INC.

v.

INDIEWHIP, LLC; CHANDLER R. QUINTIN; PAUL M. KETTELLE; BRIAN BRUZZI; and AMERICAN QUILT COMPANY, LLC

MEMORANDUM AND ORDER ON DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT

December 14, 2017

STEARNS, D.J. This case is a tale of misplaced confidence, deceit, and betrayal, followed by protracted and bitter litigation, signifying in the end – nothing. In the Amended Complaint, plaintiff Repat, Inc., alleges that defendants IndieWhip, LLC, and its members, Chandler Quintin, Paul Kettelle, and Brian Bruzzi, stole trade secrets developed “over three years and at a cost of hundreds of thousands of dollars” comprising Repat’s strategies for marketing and selling customized t-shirt quilts and pillows. Repat asserts that Ketelle, Bruzzi, and Quintin, who had access to the alleged trade secrets in their role as consultants to Repat, surreptitiously exploited these secrets to enable Quintin’s brother-in-law, Scott Carlson, to launch a business, defendant American Quilt, LLC that competes directly with Repat.

Discovery having concluded, defendants now move for summary judgment. They raise familiar defenses: that Repat’s e-commerce marketing strategies were too “vaguely described” to merit protection as trade secrets; that the “secrets” are not in fact proprietary, but are generally known in the

trade; and that, even if properly viewed as trade secrets, Repat failed to protect their confidentiality as required by law.1 Additionally, defendants maintain that Repat has failed to produce any evidence that American Quilt

copies (makes use) of Repat’s marketing strategies. In response, Repat concedes that, while “it has disclosed in blogs, interviews and the like non- confidential aspects of its marketing and advertising efforts,” there remains portions of its “digital marketing practices and strategies [that] are not

generally known or easily ascertainable.” Moreover, Repat asserts that material factual disputes exist as to “whether the IndieWhip defendants

1 In its Amended Complaint, Repat claimed that in addition to the marketing strategies, defendants appropriated secret aspects of its production processes and copied its customer lists, claims that Repat has abandoned on summary judgment. Repat has produced no evidence countering defendants’ assertion of facts that “American Quilt does not use Repat’s manufacturing process,” nor does it use Repat’s customer list. Defs.’ Statement of Undisputed Facts (SOF) (Dkt #77 ¶¶ 85, 91-92, 112-113; Defs.’ Mem. at 18. disclosed Repat’s trade secrets to American Quilt.” Repat’s SOF ¶ 9; Pl.’s Opp’n at 1.2 For the reasons that follow, defendants’ motion for summary

judgment will be ALLOWED. BACKGROUND Nathan Rothstein and Ross Lohr co-founded Repat in 2012. The company sells custom quilts and pillows made from customers’ t-shirts.

Repat customers send used t-shirts to one of Repat’s contract manufacturers in Massachusetts or North Carolina. The t-shirts are cut into squares and stitched together to form a quilt, which is then backed with fleece. Between

2012 and 2016, Repat sold some 140,000 t-shirt quilts; its 2015 sales exceeded $4 million, and by 2016, it was selling as many as 1,000 quilts a week. As the business grew, Repat tested different key words and ad pitches in its online marketing, determining those that most successfully generated

2 Repat’s submission in response to Defendants’ Statement of Undisputed Facts (Dkt. #77) is a counter-statement of facts entitled Repat, Inc.’s Statement of Material Facts of Record in Dispute as to Which It Contends There Exists a Genuine Issue to be Tried. Beginning on page 12, the counter-statement responds to some of defendants’ numbered factual statements. While the court allowed defendants to admit as unopposed the numbered statements in their submission to which Repat did not respond (see Dkt. #94 at 17; 19-31; 33-46; 48-53; 55-57; 60-61; 63-64; 66-68; 70-71; 73-81; 84-86; 88-89; 92; 95-96; 101-103; 105-106; 109-113), the court notes that defendants, for their own part, have failed to respond to Repat’s numbered facts 1-48. “a profitable CPA” (cost to acquire a customer for each keyword) and an “excellent ROI” (return on investment for each keyword) when used in

conjunction with Google Adwords. Over its five years of existence, Repat engaged a number of ecommerce marketing companies to assist it in formulating internet and email sales strategies. Since March of 2013, Repat has hired, among others, Klaviyo

(ecommerce marketing platform); Mischa Stevens (Adwords and search engine optimization (SEO)); Social Fulcrum (SEO); Green Banana (SEO); JB Media (SEO); Ecommerce Influence (optimizing email marketing sequences

and flow); Jivaldi, LLC (conversion tracker); and Jonathan Schwartz (web development services). All of these hires had access to Repat’s claimed trade secrets, but only Stevens and JB Media signed nondisclosure agreements. IndieWhip is a video production and advertising company based in

Providence, Rhode Island. IndieWhip designs digital advertising and email marketing campaigns supported by custom videos. In September of 2014, Repat hired IndieWhip to make a video for its website. In 2015, Repat commissioned IndieWhip to produce two additional videos, including one

depicting its quilt manufacturing process. In March and April of 2015, Quintin, Kettelle, and Bruzzi filmed the making of quilts at one of Repat’s contract manufacturers, Precision Sportswear, in Fall River, Massachusetts. Repat alleges that prior to the filming, it made clear to the IndieWhip crew that only nonproprietary aspects of the process were to be recorded.3

IndieWhip billed Repat approximately $20,000 for the three videos. In April of 2015, Repat expanded the IndieWhip contract to include the management of Repat’s Google AdWords advertising strategy (Repat began using Google AdWords in October of 2012), Facebook, and YouTube. Repat

also asked IndieWhip to oversee its email targeting of customers and prospective customers. To that end, Repat allowed IndieWhip to access its Klavio software.4 Finally, Repat contracted with IndieWhip to build a

“landing page” for potential buyers recruited through Facebook and Google. Repat claims that during the course of the contract, IndieWhip had access to the following trade secrets: [D]igital marketing strategies and practices relating to Google AdWords including the specific keywords it has used; its combinations of keywords and ads; the bids and budgets it allocated to keywords; the amount of website traffic (clicks) that resulted from specific keywords-ad combinations; the number of emails Repat collected resulting from that traffic; the revenue

3 In July of 2015, Repat permitted WBUR to record a segment featuring its business. As part of the feature, WBUR filmed Repat’s manufacturing process at Precision Sportswear. The video was later posted on the WBUR website. Repat admits that it did not “restrict WBUR’s access” to “any part of the manufacturing process.” Defs.’ Ex. O at 242-243.

4 As was its practice when working with consultants, Repat changed the passwords to the Google AdWords, Facebook, and Klaviyo accounts after IndieWhip completed the work. produced as a result of customers clicking on ads that serve the specific keywords; the cost to acquire a customer (CPA) for each keyword; the return on investment (ROI) for each keyword; and the performance of Repat’s various ads, including the amount of traffic, revenue, email sign ups, CPA and ROI associated with each ad and the content used for each ad.

See Bauer Decl., Ex. 1 (Answers to Interrog.) at #1, #4.

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Repat, Inc. v. IndieWhip, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/repat-inc-v-indiewhip-llc-mad-2017.