Reid v. Metro One Loss Prevention Services Group (Guard Division NY), Inc.

CourtDistrict Court, E.D. New York
DecidedSeptember 3, 2025
Docket2:23-cv-06303
StatusUnknown

This text of Reid v. Metro One Loss Prevention Services Group (Guard Division NY), Inc. (Reid v. Metro One Loss Prevention Services Group (Guard Division NY), Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reid v. Metro One Loss Prevention Services Group (Guard Division NY), Inc., (E.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

Rolisa T. Reid, Plaintiff,

-v- 2:23-cv-6303 (NJC) (ARL) Metro One Loss Prevention Services Group (Guard Division NY), Inc.,

Defendant.

OPINION AND ORDER NUSRAT J. CHOUDHURY, United States District Judge: Plaintiff Rolisa T. Reid (“Reid”) commenced this case against Defendant Metro One Loss Prevention Services Group (Guard Division NY), Inc. (“Metro One”) on August 22, 2023, bringing claims under the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101, et seq., and the New York State Human Rights Law (“NYSHRL”), N.Y. Exec. L. § 296, et seq., relating to the termination of her employment with Metro One. Before the Court is Metro One’s Motion to Dismiss the Amended Complaint under Rule 12(b)(6) of the Federal Rules of Civil Procedure (“Fed. R. Civ. P.”) (“Motion”). (Mot., ECF No. 17.) For the reasons set forth below, the Motion is granted in its entirety. JURISDICTION AND VENUE This Court has subject matter jurisdiction over this action pursuant to 28 U.S.C. § 1331 because Reid brings claims under a federal statute, the ADA. (Am. Compl. ¶ 2, ECF No. 12.) The Court has supplemental jurisdiction over the NYSHRL law claims alleged in the Amended Complaint under 28 U.S.C. § 1367(a) because those claims are part of the same case or controversy as the federal claims. Metro One does not raise personal jurisdiction or insufficient service of process defenses under Rule 12(b)(2) and (b)(5), and such defenses are therefore waived. See Fed. R. Civ. P. 12(b) (“A motion asserting [a Rule 12(b)(2) or (b)(5) defense] must be made before pleading if a responsive pleading is allowed.”); Fed. R. Civ. P. 12(h)(1)(B) (“A party waives any defense

listed in Rule 12(b)(2)–(5) by . . . failing to . . . make it by motion under this rule.”). Venue is proper under 28 U.S.C. § 1391(b)(2) because the Amended Complaint alleges that “a substantial part of the events . . . giving rise to [Reid’s] claim[s] occurred” in this judicial district. (See Am. Compl. ¶ 54 (alleging that Reid was employed to work in Shirley, New York).) FACTUAL BACKGROUND The following facts are taken from the Amended Complaint and documents that are incorporated by reference or deemed integral to it as addressed below in Discussion Section II.A. See Clark v. Hanley, 89 F.4th 78, 93 (2d Cir. 2023) (holding that, on a Rule 12(b)(6) motion to dismiss, district courts may consider “facts stated on the face of the complaint, documents appended to the complaint or incorporated in the complaint by reference, matters of which judicial notice may be taken, [and] documents not expressly incorporated by reference in the

complaint that are nevertheless ‘integral’ to the complaint”).1 Reid has been “diagnosed with borderline personality disorder- F60.3 and Moderate episode of recurrent major depressive disorder- F33.1 as defined by the Diagnostic and Statistical Manual of Mental Disorders (DSM-5).” (Am. Compl. ¶ 45.) On August 3, 2022, Metro One hired her to work as a security guard. (Id. ¶¶ 46–47.) At the time, Reid was not “told she was hired temporarily to cover for someone else.” (Id. ¶ 55.) Reid was assigned to work at an

1 Unless otherwise indicated, case quotations omit all internal quotation marks, alterations, brackets, and citations. Amazon warehouse in Shirley, New York. (Id. ¶ 54.) She worked four days a week for a total of 32 hours a week. (Id. ¶¶ 48–49.) Reid was originally scheduled to work on Wednesdays. (Id. ¶ 55.) On Wednesday, August 24, 2022, Reid arrived for work at Amazon and discovered that another security guard was already serving in her shift. (Id.) Reid contacted Desiree Dellaposta (“Dellaposta”),2 her

supervisor, who told her that Metro One had rescheduled Reid to work on Thursdays rather than Wednesdays. (Id.) Reid told Dellaposta that she was unaware of the schedule change and that she did not agree to it. (Id.) Dellaposta stated that she had called Reid over the weekend, but that Reid had not answered the call. (Id.) Reid told Dellaposta that she “didn’t not see the call since [she] was struggling with mental health challenges and mental health suffering over the weekend.” (Id.)3 Dellaposta told Reid “that [Reid’s] personal life was not her business and there was nothing she would do about the situation.” (Id.) Reid asked Dellaposta to contact Anh- Tuan,4 the Amazon area manager, who was not answering Reid’s calls. (Id.) Dellaposta informed Reid that “Anh-Tuan was off and would most likely not answer.” (Id.)

That same day, Reid sent the following text message to Dellaposta and Anh-Tuan: I was told my schedule was Sunday- Wednesday. Not that I was covering. Not that it was temporary. Not that it would change. Now all of a sudden you’re coming out of nowhere saying I can’t work on that day and you’re trying to push a different day on me that I am not available for. You already don’t give 40 hours now you’re trying to further cut my hours. I have already expressed to

2 The Amended Complaint uses the spellings “Dellaposta” and “Dellaposa.” I understand both of these spellings to be referring to the same person. 3 Despite the use of a double negative, based on the arguments made in Reid’s brief in opposition to the Motion to Dismiss, I understand that the Amended Complaint seeks to allege that Reid did not see Dellaposta’s call over the weekend. (See Opp’n at 10.) 4 The Amended Complaint does not indicate whether “Anh-Taun” is the Amazon area manager’s first name or surname. (See Am. Compl. ¶¶ 31–37, 55, 57–58.) [Dellaposta] the mental health challenges I’ve been trying to deal and now you are adding to it and can’t be bothered to care. Because “you’re personal life is not my business” as [Dellaposta] said. I want to speak to HR or the guy higher than you. (Three-Way Text Msgs., ECF No. 18 at 1.)5 Dellaposta and Anh-Tuan called Reid later that same day. (Am. Compl. ¶ 55.) During a three-way call, Reid stated that “she could not work on Thursdays because she was keeping Thursdays to visit her grandfather, who was diagnosed with cancer.” (Id.) She told them “that [she] wanted to spend more time with her grandfather since her grandfather was diagnosed with cancer and that she would also take that day as a break to releive [sic] herself from her mental issues since [she] and her grandfather were trying to support each other.” (Id.) During the call, Anh-Tuan told Reid that she “was hired temporarily to cover for someone else.” (Id.) On August 25, 2022, Dellaposta messaged with Derek Troxler, another employee of both Metro One and Amazon, confirming that “Reid’s badge was deactivated.” (Dellaposta Troxler Msgs., ECF No. 17-10; Am. Compl. ¶ 56.)6 On August 27, 2022, Reid texted Dellaposta and Anh-Tuan but did not receive a response from either of them. (Am. Compl. ¶ 57.) On August 28, 2022, Reid arrived for work at Amazon and saw that another security guard was already there. (Id. ¶ 58.) Reid “attempted to reach out to Anh-Tuan and Desiree

5 The text messages between Reid, Dellaposta, and Anh-Tuan are attached to both the Sekendiz Declaration and the Reid Declaration. (Sekendiz Declaration Ex. 3, ECF No. 18; Reid Declaration at 3–5, ECF No.

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