Regional Medical Center of San Jose v. WH Administrators, Inc

CourtDistrict Court, N.D. California
DecidedSeptember 30, 2021
Docket5:17-cv-03357
StatusUnknown

This text of Regional Medical Center of San Jose v. WH Administrators, Inc (Regional Medical Center of San Jose v. WH Administrators, Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Regional Medical Center of San Jose v. WH Administrators, Inc, (N.D. Cal. 2021).

Opinion

1 2 UNITED STATES DISTRICT COURT 3 NORTHERN DISTRICT OF CALIFORNIA 4 SAN JOSE DIVISION 5 REGIONAL MEDICAL CENTER OF SAN 6 JOSE, Case No. 5:17-cv-03357-EJD 7 Plaintiff, ORDER GRANTING BAS'S AND PHIA GROUP’S MOTIONS TO DISMISS; 8 v. GRANTING IN PART RHC’S MOTION TO DISMISS 9 WH ADMINISTRATORS, INC., et al., Re: Dkt. Nos. 118, 119, 121 10 Defendants. 11 Plaintiff Regional Medical Center of San Jose (“Plaintiff”) sues RHC Management Co., 12 LLC (“RHC Management”) and RHC Management Health & Welfare Trust (the “Plan”) 13 (together, “RHC”), WH Administrators, Inc., the Phia Group, LLC (“Phia Group”), and Benefit 14 Administrative Systems (“BAS”) (collectively, “Defendants”), asserting causes of action arising 15 from Defendants’ alleged failure to pay for all of the medical care Plaintiff provided to a 16 beneficiary of the Plan. See Complaint (“Compl.”), Dkt. No. 1. In essence, Plaintiff contends that 17 the Plan had a $6,350 annual maximum out-of-pocket (“MOOP”) provision, and therefore 18 Defendants were required to pay all of the beneficiary’s medical expenses above this amount. 19 Defendants contend that pursuant to the Plan, they are required to pay no more than 120% of 20 Medicare rates, which they contend have already been paid. Before the Court are three separate 21 motions to dismiss brought by RHC, BAS, and Phia Group. Dkt. Nos. 118, 119, 121. Having 22 considered the submissions of the parties, the relevant law, and the record in this case, the Court 23 GRANTS BAS’s and Phia Group’s motions and GRANTS in part RHC’s motion to dismiss. 24 I. BACKGROUND 25 A. Factual Background 26 Plaintiff is an acute care hospital located in Santa Clara County, California. Compl. ¶ 6. 27 Case No.: 5:17-cv-03357-EJD 1 The Plan is a self-funded ERISA health benefits plan. Id. ¶ 7. Plaintiff alleges that WH 2 Administrators is the Plan’s designated Plan Administrator, and RHC Management, which owns 3 and operates McDonald’s franchise restaurants, is the Plan’s sponsor and a “de facto Plan 4 Administrator.” Id. ¶ 11.1 Plaintiff alleges that BAS is the claims administrator for the Plan and 5 “acted in some respects in the capacity of a de facto Plan Administrator.” Id. ¶ 9. Lastly, Plaintiff 6 alleges that Phia Group “has been working behind the scenes to encourage Defendants to 7 improperly interpret the terms of the Plan,” while the “complete facts regarding the relationship 8 between the Defendants remain unclear at this time.” Id. ¶ 10. 9 In February 2015, Plaintiff admitted a very ill woman (the “Patient”) after she had an 10 accident for what became nearly a one-month hospital stay. Id. ¶ 1. At that time, the Patient was 11 a beneficiary of the Plan. Id. In early March 2015, when the Patient was still being treated, 12 Plaintiff called to verify the Patient’s benefits under the Plan. Id. ¶ 57. Plaintiff alleges that “a 13 Plan representative named ‘Genevieve’” confirmed that (1) the Patient’s coverage with the Plan 14 was active, and that the Patient was eligible from January 1, 2015, “through the present”; (2) the 15 Plan “would cover 80% of Patient’s inpatient hospital stay”; and (3) “there was a $3,000 16 deductible that had not been met, and a [Maximum Out-of-Pocket] of $6,350 that had not yet been 17 met.” Id. ¶ 57. Plaintiff also alleges that the Plan provided a specific authorization number for the 18 Patient’s inpatient care, which Plaintiff recorded as “508668.” Id. 19 Relying on these representations, Plaintiff provided inpatient care to the Patient. Plaintiff’s 20 bill for the Patient’s care totaled $892,269.79. Id. ¶ 1. However, the “Plan and/or its 21 representatives” paid just $73,043.32, which is 8% of the total bill. Id. Plaintiff asserts that the 22 Plan arrived at this figure by relying on “the unsupported assumption that they never have to pay 23 more than 120% of the rates that the federal government pays under the Medicare program.” Id. ¶ 24 26. Thus, instead of paying percentages of Plaintiff’s actual charges, the Plan paid only 25 percentages of 120% of the Medicare rates for those services. See id. ¶ 32. For example, instead 26 27 1 According to RHC, WH Administrators is no longer in operation. Case No.: 5:17-cv-03357-EJD 1 of paying 100% of Plaintiff’s charges for services rendered after the Plan’s MOOP threshold was 2 met, the Plan paid 100% of 120% of the Medicare rates for those services. Id. Plaintiff alleges 3 that 120% of Medicare rates is “just a fraction of the standard charges by [Plaintiff] and all other 4 hospitals in this geographic area (as well as many others).” Id. ¶ 26. Because Plaintiff’s charges 5 were above 120% of Medicare rates, the Plan’s refusal to pay any more than 100% of 120% of 6 Medicare rates for services provided “left the Patient on the hook for the bill’s remainder, which is 7 far more exposure” than the stated MOOP limit. Id. ¶ 17. 8 Plaintiff alleges that the “Plan Document and Summary Plan Description for RHC 9 Management Health and Welfare Trust, PPACA Bronze Plan” (“SPD”) did not disclose the fact 10 that the Plan would pay at most only 120% of Medicare rates for covered services or that the Plan 11 had a “purported limitation buried in the undisclosed documents based on an amorphous 12 Medicare-based limitation that supplanted for hospital services the broader definition in the Plan 13 of the term ‘Reasonable and Customary.’” Id. ¶ 59.2 Plaintiff also alleges that at no time during 14 the authorization and verification phone call with the Plan’s representative did the representative 15 disclose that “the Plan would not pay more than 120% of Medicare [rates] for hospital services.” 16 Id. Plaintiff “pursued all internal appeals available under the Plan and exhausted all appeal 17 remedies,” but the Plan has allegedly “refused to pay a cent more” than the $73,043.32 it has 18 already paid. Id. ¶¶ 2, 68. Plaintiff contends that “Defendants caused this substantial 19 underpayment” through a calculated scheme that “circumvent[s]” both the [MOOP] limitation in 20 the Plan, “[t]he MOOP limit that the federal Affordable Care Act (“ACA”) imposed upon the Plan 21 22 2 Plaintiff objects to the Court considering the SPD on a basis of authenticity because it is a “summary of the plan.” See Opp’n to BAS Mot. at 6 n.6 (citing Objections to Decl. of Ron E. Peck, Dkt. No. 46; Objections to Decl. of Hector Salitrero, Dkt. No. 47). The objection is 23 overruled. Plaintiff refers to portions of the SPD in its complaint; the terms of the SPD are central to the asserted claims and Plaintiff stated that for purposes of its complaint, it would “assume that 24 what Defendants provided as the plan document is correct and complete.” Compl. ¶ 16. Moreover, Plaintiff’s objection disputes more so the sufficiency of the SPD instead of whether the 25 SPD is not the document Defendants state it is through an authenticating declaration. Therefore, 26 the Court may consider the SPD. See Marder v. Lopez, 450 F.3d 445, 448 (9th Cir. 2006); see also Dual Diagnosis Treatment Ctr., Inc. v. Blue Cross of California, SA CV 15-0736-DOC 27 (DFMx), 2016 WL 6892140, at *23 (C.D. Cal. Nov. 22, 2016). Case No.: 5:17-cv-03357-EJD 1 in 2015,” and the “substitution of the Reasonable and Customary level of payment called for under 2 the Plan with payment at 120% of Medicare [rates].” Id. ¶¶ 3, 74. 3 B. Procedural History 4 On June 6, 2017, Plaintiff filed suit seeking, inter alia, to enforce rights under the 5 Employment Retirement Income Security Act of 1974, 29 U.S.C. § 1001 et seq. (“ERISA”). Id. ¶ 6 4. The complaint alleges four causes of action: (1) a claim for benefits under ERISA § 7 502(a)(1)(B), 29 U.S.C. § 1132(a)(1)(B), id.

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