Rebecca Nelson v. State Farm Fire and Casualty Co

Court of Appeals for the Third Circuit·Decided March 15, 2024·No. 23-1793·Unpublished

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT

No. 23-1793

REBECCA NELSON,

Appellant

v.

STATE FARM FIRE AND CASUALTY CO

On Appeal from the United States District Court For the Western District of Pennsylvania (D.C. No. 2-19-cv- 01382)

District Judge: Honorable Robert J. Colville

Submitted Under Third Circuit L.A.R. 34.1(a)

March 8, 2024

Before: JORDAN, PHIPPS, and FREEMAN, Circuit Judges

(Filed March 15, 2024)

OPINION

JORDAN, Circuit Judge.

Rebecca Nelson appeals the District Court’s order granting the motion of State Farm Fire and Casualty Company (“State Farm”) for summary judgment as to Nelson’s

 This disposition is not an opinion of the full court and, pursuant to I.O.P. 5.7, does not constitute binding precedent.

breach of contract and bad faith claims. The District Court held that the breach of contract claim based on State Farm’s denial of coverage for property loss was time- barred and that the bad faith claim for the same was not supported by clear and convincing evidence, as required under Pennsylvania law. For the reasons that follow, we will affirm. I. BACKGROUND1 Nelson had a homeowner’s insurance policy with State Farm. The policy provided coverage for “accidental direct physical loss” to property. (J.A. at 87.) Design, workmanship, construction, or maintenance defects, as well as “wet or dry rot[,]” “wear, tear, … deterioration, … latent defect or mechanical breakdown” were explicitly not covered under the policy.2 (J.A. at 76, 89, 91.) The policy did, however, cover losses “resulting” from some of those exclusions, but not when “the resulting loss [was] itself” one of the excluded forms of damage. (J.A. at 90-91.)

Further, the policy defined “occurrence” as “an accident, including exposure to conditions, which results in … property damage[,]” and it specified that “[r]epeated or continuous exposure to the same general conditions is considered to be one occurrence.” (J.A. 82.) Finally, the policy provided: “No action shall be brought unless there has been

compliance with the policy provisions. The action must be started within one year after the date of loss or damage.” (J.A. at 94.)

On or around April 3, 2018, Nelson noticed interior damage to the wall at the corner of her kitchen window “that appeared to be [a] bubble.” (J.A. at 121.) She spoke with a contractor who provided an estimate to repair the damage. She did not have it repaired at the time. Approximately five months later, she attempted to have the same contractor fix the damage, but he was unavailable throughout September, October, and November of 2018.

By the time she last contacted the contractor in November of that year, Nelson noticed additional damage. She stated that the damage “had spread in its original size[,]” and she noticed damage to another corner of the window, as well as what she described as “tunneling” on the inside window frame. (J.A. at 354.)

In December of 2018, Nelson asked a different contractor, Jack Giacobbi, to perform the repairs. While inspecting the house with Giacobbi, Nelson saw similar damage in her guest bedroom. Nelson said that Giacobbi told her a gutter had separated from the roof and so water was not properly running off it, but was instead “channeling into the flashing” around the windows, which caused the damage. (J.A. at 358.) Nelson hired Giacobbi’s company, Scopewell, to install a tarp on her roof.3

On December 17, 2018, Nelson retained a public adjuster, Brian Pfister, to submit and manage her insurance claim for the damage. Nelson’s contract with Pfister states that on April 3, 2018, her home sustained damages that “were caused by, and/or were the result of water[.]” (J.A. at 401.) On December 20, Pfister reported the damage to State Farm on Nelson’s behalf.

The following day, Nelson retained ServiceMaster Restore by All Pro (“ServiceMaster”), a water remediation company, to inspect the property and damage at issue. ServiceMaster concluded that a “mechanical failure or defect in the overhang of the roof” caused the damage. (J.A. at 8.) On December 22, ServiceMaster provided Nelson with an estimate for the water remediation, and she authorized it to perform the work.4 ServiceMaster “located areas of drywall around the kitchen window that had eroded severally [sic] to the point that these areas had no remaining structural integrity[]” and “found mold and deterioration throughout the affected areas of the kitchen” and in Nelson’s upstairs bedroom. Nelson also observed mold when the drywall had been removed.

In either late December or early January, State Farm employee Chad Moore was assigned to handle Nelson’s claim and to inspect the property. ServiceMaster had completed its remediation work on January 7, 2019, and on January 9, 2019, Moore inspected the property with Pfister present. State Farm’s claim records indicate Moore

4 The parties dispute whether State Farm approved or promised Nelson that it would pay for the water remediation work.

observed that: (1) “[w]ater appear[ed] to have entered into the … exterior wall from the roof or upper … elevation allowing water to seep down through the framing”; (2) the water infiltration had caused varying degrees of deterioration and rot to the third-floor bedroom wall and the second-floor kitchen wall and subfloor; and (3) a tarp had been installed on Nelson’s roof.5 (J.A. at 270.)

On January 19, 2019, State Farm sent Nelson a status letter that listed April 3, 2018, as the date of loss, quoted the Policy’s provision requiring any action to be started within one year after the date of loss, and informed Nelson that her claim remained pending due to the coverage investigation and that State Farm “need[ed] any information regarding the source of water and the reason for the tarp on the roof[.]” (J.A. at 234.)

At the end of January, Pfister informed State Farm that Scopewell was the contractor that had installed the tarp. .] Moore could not reach Scopewell until February 27, 2019, at which point Scopewell advised Moore that it had not performed any roof inspection. That next day, Moore told Pfister that State Farm was sending someone to perform a roof inspection, but Pfister said the proposed inspector would not be allowed on the property. Moore then contacted a different contractor, Restoration Management Services (“RMS”), to conduct the roof inspection.

5 The parties dispute whether Pfister and Moore, at the time of Moore’s inspection, “knew of the source of the water infiltration and the basis for the tarp’s placement” on Nelson’s roof, or whether Pfister was to obtain and provide that information to State Farm following the inspection. (J.A. at 9.)

On March 1, 2019, State Farm sent Nelson another status letter which again identified April 3, 2018, as the date of loss and quoted the same contractual limitation provision requiring suit to be filed within a year of that date.

On March 11, 2019, RMS inspected Nelson’s roof with Pfister present. RMS’s report stated that there were many issues with the roof, and that the “drip edge on the roof without an overhang is not in the gutter, but is on the rear elevation of the structure above the affected areas in the home.” (J.A. at 240.) As a result, RMS believed that “water [was] able to run off the drip edge down the rear elevation, which has caused the fascia to lift in the same area, and penetrate onto the sheathing on the rear elevation.” (J.A. at 240.) Over time, this intrusion caused the water damage to Nelson’s home. RMS sent its report to Moore on March 15, 2019.

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