Ray v. Wal-Mart

2015 UT 83
CourtUtah Supreme Court
DecidedSeptember 17, 2015
DocketCase No. 20130940
StatusPublished

This text of 2015 UT 83 (Ray v. Wal-Mart) is published on Counsel Stack Legal Research, covering Utah Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ray v. Wal-Mart, 2015 UT 83 (Utah 2015).

Opinion

This opinion is subject to revision before final publication in the Pacific Reporter

2015 UT 83

IN THE

SUPREME COURT OF THE STATE OF UTAH

SHAWN H. RAY, GABRIEL M. STEWART, LORI POULSEN, DEREK HOLT, and ERIC HUNTER, Appellants, v. WAL-MART STORES, INC., Appellee.

No. 20130940 Filed September 17, 2015

On Certification from the United States District Court for the District of Utah No. 1:11-cv-104

Attorneys: Lorraine P. Brown, Dennis A. Gladwell, Ogden, for appellants Kathleen W. Toth, James E. Ji, Salt Lake City, for appellee

CHIEF JUSTICE DURRANT authored the opinion of the Court, in which JUSTICE DURHAM, JUSTICE PARRISH, and JUDGE VOROS joined. ASSOCIATE CHIEF JUSTICE LEE filed a dissenting opinion. Due to his retirement, JUSTICE NEHRING, did not participate herein; COURT OF APPEALS JUDGE J. FREDERIC VOROS sat. JUSTICE DENO G. HIMONAS became a member of the Court on February 13, 2015, after oral argument in this matter, and accordingly did not participate.

CHIEF JUSTICE DURRANT, opinion of the Court: Introduction ¶1 Under the at-will employment doctrine, an employer has broad discretion to manage its workforce and may, accordingly, fire an employee for any reason not prohibited by law. But there are several exceptions to at-will employment, including when an RAY v. WAL-MART Opinion of the Court employee‘s termination violates a clear and substantial public policy of the State of Utah. In this case, several employees1 of Wal-Mart Stores, Inc. (Wal-Mart) were involved in physical confrontations with shoplifting customers and were ultimately fired for violating company policy. Wal-Mart‘s policy requires employees to disengage and withdraw from potentially violent situations. The Employees sued Wal-Mart in federal district court for wrongful termination, arguing that terminating a person‘s employment for exercising self- defense in the workplace violates Utah public policy. The district court concluded that their argument raised an issue of first impression under Utah law—whether the right of self-defense is the type of public policy that provides an exception to the at-will employment doctrine. Accordingly, it certified the following question of law to us: ―Is the right of self-defense a substantial public policy exception to the at-will employment doctrine that provides the basis for a wrongful discharge action?‖ ¶2 We conclude that the policy favoring the right of self- defense is a public policy of sufficient clarity and weight to qualify as an exception to the at-will employment doctrine. But we limit the exception to situations where an employee reasonably believes that force is necessary to defend against an imminent threat of serious bodily harm and the employee has no opportunity to withdraw. Background ¶3 This case arises out of two separate incidents involving Wal- Mart employees and shoplifters.2 Each of the Employees was tasked with, among other things, investigating, documenting, and preventing the theft of merchandise by customers and employees from Wal-Mart stores. The Employees were fired for violating Wal- Mart‘s Policy AP-09, which provides, If the Suspect is believed to possess a weapon, the Suspect must not be approached. If during an approach or investigation, it becomes apparent that the Suspect has a weapon or brandishes or threatens use of a

1We refer to the employees collectively as the ―Employees,‖ but we also refer to them individually as needed. 2 We note that the district court was presented with a third incident but dismissed the plaintiff‘s claim arising out of that incident because the plaintiff did ―not come forward with facts that would allow a reasonable jury to grant him relief.‖ Accordingly, we do not recite this incident in our recounting of the facts.

2 Cite as: 2015 UT 83 Opinion of the Court weapon, all associates must disengage from the situation, withdraw to a safe position, and contact law enforcement. If at any point the Suspect or any other [sic] involved becomes violent, disengage from the confrontation, withdraw to a safe position and contact law enforcement. ¶4 The first incident involved plaintiffs Derek Holt and Eric Hunter, who were employed at Wal-Mart‘s West Valley City, Utah store. Mr. Holt and Mr. Hunter confronted a shoplifter. When the shoplifter tried to run away, they grabbed her arms. During the ensuing struggle, the shoplifter pulled out a small pocketknife and shouted that she was going to stab Mr. Holt and Mr. Hunter if they did not let go. Mr. Holt and Mr. Hunter maintained their hold, however, and a customer helped pry the knife out of the shoplifter‘s hand. Wal-Mart terminated Mr. Holt‘s and Mr. Hunter‘s employment for violating Policy AP-09. ¶5 The second incident involved plaintiffs Shawn Ray, Lori Poulsen, and Gabriel Stewart, who were employed at Wal-Mart‘s Layton, Utah store. Several employees at that store, including Mr. Ray and Ms. Poulsen, approached a customer who was attempting to steal a laptop by concealing it in his pants and escorted him to the store‘s asset protection office, where they were joined by Mr. Stewart. There is some discrepancy regarding what happened next. According to Wal-Mart, the customer placed the laptop on a desk and stated, ―You have your laptop, I am now going to leave, and I have something I am not supposed to have.‖ Ms. Poulsen saw the customer move a gun from his back to his coat pocket. A physical struggle ensued, resulting in the Wal-Mart employees pinning the customer against a wall and grabbing the gun. ¶6 The Employees‘ account of the incident differs somewhat. According to them, after the customer removed the laptop from his pants he said, ―I have something I shouldn‘t have. Don‘t make me do this!‖ Ms. Poulsen noticed the customer had a gun and yelled ―Gun! Hand!‖ The customer rushed towards the door but then turned and shoved Mr. Stewart against the wall and pressed the gun to his back. A skirmish resulted, and the Wal-Mart employees managed to remove the gun from the customer‘s hands and force him to the ground. Ultimately, Mr. Ray, Ms. Poulsen, and Mr. Stewart were all fired following the incident for violating Policy AP-09. ¶7 The Employees filed suit against Wal-Mart claiming that their terminations were in violation of Utah public policy. Wal-Mart

3 RAY v. WAL-MART Opinion of the Court filed a motion for summary judgment, which the federal district court granted in part by dismissing all of the Employees‘ causes of action other than their claim for wrongful termination in violation of public policy. With respect to that claim, the court certified to us the question of whether self-defense is a substantial public policy exception to the at-will employment doctrine, thus providing a basis for a wrongful termination action. For purposes of certifying the self- defense question, the federal district court asked us to assume that the Employees were unable to safely disengage from the incidents.3 Standard of Review ¶8 ―When a federal court certifies a question of law to this court, we are not presented with a decision to affirm or reverse . . . [and thus] traditional standards of review do not apply.‖4 Rather, ―we answer the legal questions presented without resolving the underlying dispute.‖5 Analysis ¶9 The question presented in this case is whether in Utah the right of self-defense embodies the type of clear and substantial public policy that qualifies as an exception to the at-will employment doctrine, and thus provides the basis for a wrongful discharge claim. The Employees contend that Utah law reflects a clear and substantial public policy favoring the right of self-defense, as evidenced by various legislative and constitutional provisions that protect the right.

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2015 UT 83, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ray-v-wal-mart-utah-2015.