Ragusa v. Acme Markets, Inc.

CourtDistrict Court, S.D. New York
DecidedMay 20, 2025
Docket7:24-cv-05561
StatusUnknown

This text of Ragusa v. Acme Markets, Inc. (Ragusa v. Acme Markets, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ragusa v. Acme Markets, Inc., (S.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------------------x FRANK A. RAGUSA,

Petitioner, OPINION & ORDER

- against - No. 24-CV-5561 (CS)

ACME MARKETS, INC.,

Respondent. -------------------------------------------------------------x

Appearances:

Debra Palazzo Law Offices of Debra Palazzo, LLC Hawthorne, New York Counsel for Petitioner

Mark Andrew Saloman Ford & Harrison LLP Berkeley Heights, New Jersey Counsel for Respondent

Seibel, J. Respondent ACME Markets, Inc. (“ACME”), has moved to dismiss Petitioner’s Complaint and confirm a February 26, 2024 Arbitration Award. (ECF No. 11.) For the reasons set forth below, ACME’s motion is GRANTED. I. BACKGROUND I accept as true the facts, but not the conclusions, set forth in the Petition. (See ECF No. 1-1 (“Compl.”).)1

1 The parties refer to the Petition to Vacate Arbitration Award as the Complaint, so the Court will do the same. Facts Petitioner Frank A. Ragusa is a 36-year-old intellectually disabled man whose mental capacity is approximately that of a third-grader. (Compl. ¶ 11.) For seventeen years, he worked for Respondent ACME (and its predecessor A&P) in the Bakery Department of its supermarket.

(Id. ¶ 13.) As an ACME employee, Petitioner was required to become a member of Local 338 (the “Union”), and the terms and conditions of his employment were governed by the Collective Bargaining Agreement (“CBA”) between ACME and the Union. (Id. ¶¶ 4-6; see generally id. Ex. A (“CBA”).) Because Petitioner’s disability could cause him to be forgetful, his mother, who has a Power of Attorney entitling her to act on his behalf, often facilitated his schedule and other logistics with the Bakery manager. (Compl. ¶¶ 14, 19.) Nonetheless, Petitioner was able to maintain regular hours and a clean disciplinary record until May 8, 2023, when the incident giving rise to this dispute took place. (Id. ¶¶ 15-16.) Petitioner alleges that, while he was working in the Bakery, a regular customer confronted him about the freshness of that day’s bagels, even shoving the bagels in Petitioner’s

face. (Id. ¶¶ 21-23.) Although Petitioner did not touch the customer at this point, he alleges that shortly thereafter, as he came across the customer again on his way out of the supermarket, he “put his arm around him in an effort to ‘make up.’” (Id. ¶¶ 23-25.) The customer ducked away, and while he did not file a written complaint, ACME claims that he came back the next day and complained about Petitioner’s behavior. (Id. ¶¶ 26, 29-30.) After receiving this complaint, store administrators reviewed video footage capturing the incident, concluded that Petitioner had put the customer in a headlock, and terminated him. (Id. ¶¶ 31-32.) Before Petitioner’s termination was finalized, his Union representative filed a grievance with ACME’s Labor Relations Manager, and on May 30, 2023, a grievance meeting was held between Petitioner, his Union representative, and three store administrators. (Id. ¶¶ 33, 35.) The Union representative asked that Petitioner’s mother be allowed to attend in light of Petitioner’s disability, but the manager refused, claiming that Petitioner’s disability was not proven. (Id. ¶¶ 33-34.) At the meeting, Petitioner could not recall the timeline of the incident or where in the

store the incident took place. (Id. ¶ 36.) A second grievance meeting was held on July 14, 2023, and ACME once again denied Petitioner’s mother permission to attend. (Id. ¶ 37.) At this second meeting, Petitioner was still unable to recall the details of the incident, but declined ACME’s offer to review the video. (Id. ¶ 39.) After this meeting, ACME sent Petitioner an official notice of termination for “violation of company policy including Gross Misconduct in the Workplace.” (Id. ¶ 41; ECF No. 13-2.)2 Procedural History The Union filed for arbitration pursuant to the CBA, which provided that employees could only be terminated for just cause and that disputes regarding termination could be submitted to arbitration. (Id. ¶¶ 7, 42; CBA art. 2, art. 23.) The issue before the arbitrator, as

stipulated by the parties, was as follows: “Did the Company, Acme Markets, have just cause for the discharge of the grievant, Frank Ragusa? If not, what shall be the remedy?” (Compl. Ex. B (“Award”) at 1.) At the arbitration hearing, which took place virtually on December 6, 2023, (Compl. ¶¶ 42, 58), both parties called and cross-examined witnesses; the arbitrator viewed the video of the incident multiple times; and Petitioner’s Union counsel raised arguments regarding Petitioner’s disability, alleged deficiencies in ACME’s investigation of the incident, Petitioner’s clean disciplinary record, and ambiguity in the policies Petitioner allegedly violated, (see

2 The termination letter also stated that Petitioner had violated “the code of business conduct.” (ECF No. 13-2.) generally id. Ex. F (“Hearing Tr.”)). After the hearing and submission of post-hearing briefs, the arbitrator denied Petitioner’s grievance on February 26, 2024, finding that his termination was supported by just cause. (Award at 1, 11, 23.) In making this determination, the arbitrator analyzed the provision of ACME’s Associate

Policy Handbook prohibiting violence in the workplace, including “assault unwanted physical contact.” (Id. at 8.) She concluded that, regardless of whether Petitioner intended to put the customer in a “headlock” or otherwise physically harm him, Petitioner subjected the customer to unwanted physical contact when he placed his arm around the customer’s shoulder and neck. (Id. at 11.) Based on the policy’s plain language, Black’s Law Dictionary’s definition of “assault,” testimony from ACME officials, and past arbitration decisions interpreting the same policy, the arbitrator found that Petitioner had violated the policy. (Id. at 11-13.) She further noted that Petitioner testified that he was aware of the policy and understood that “you can’t put your hands on a customer.” (Id. at 13-14.) The arbitrator also considered the Union’s argument that ACME’s refusal to allow

Petitioner’s mother to attend the grievance hearings violated the Americans with Disabilities Act (“ADA”) and denied Petitioner due process. (Id. at 17-19.) Because the only issue before her was whether ACME had just cause to terminate Petitioner, not whether ACME had committed a statutory violation, she clarified that she only addressed this issue to the extent that it impacted the just cause analysis. (Id. at 17-18.) With this in mind, she found that ACME had the right to hear from Petitioner directly about his recollection of the incident, and that – especially considering that a competent Union representative was present at both meetings to ensure that they were held fairly – ACME’s failure to allow Petitioner’s mother at the meetings did not affect their outcome, rise to the level of a due process violation, or otherwise prejudice Petitioner. (Id. at 18-20.) On June 18, 2024, Petitioner filed in the Supreme Court of the State of New York, Westchester County, a petition to vacate and set aside the arbitration award. (See generally

Compl.) ACME removed the case on July 23, 2024. (See ECF No. 1-2.) ACME thereafter filed a pre-motion letter in anticipation of its motion to dismiss, (ECF No. 4), to which Petitioner responded, (ECF No. 6). At the pre-motion conference on September 20, 2024, I granted Petitioner leave to amend the Complaint and set a briefing schedule for the motion. (See Minute Entry dated Sept. 20, 2024.) Petitioner declined to amend, and the instant motion followed. II. LEGAL STANDARDS Rule 12(b)(6) Motion to Dismiss for Failure to State a Claim “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v.

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