Rabin, CPA v. Google LLC

District Court, N.D. California·Decided March 26, 2024·No. 5:22-cv-04547·Unknown

Opinion

STEVE RABIN, et al., Case No. 22-cv-04547-PCP

Plaintiffs, ORDER ON MOTION TO DISMISS v. Re: Dkt. No. 63 Defendant.

In this putative consumer class action, plaintiffs allege that Google lured them into using its suite of business productivity tools by promising free access for as long as the tools were available but broke this promise when it began charging them for the tools after plaintiffs had used them for years. The Court previously dismissed plaintiffs’ first amended complaint with leave to amend the breach of contract, unjust enrichment, and California Unfair Competition Law claims. Plaintiffs then filed a second amended complaint, which Google has again moved to dismissed. The Court assumes familiarity with the previous order, Dkt. No. 54, 2023 WL 4053804, and applies the same standard in resolving Google’s motion to dismiss under Rule 12(b)(6). There are three claims in the latest complaint: (1) breach of contract, (2) breach of the implied covenant of good faith and fair dealing, and (3) violations of the California Unfair Competition Law. The Court previously dismissed the second claim without leave to amend, so that claim, which plaintiffs reallege solely to preserve it for appeal, will again be dismissed. For the reasons that follow, Google’s motion to dismiss the two remaining claims is denied. Breach of Contract Plaintiffs’ first claim is for breach of contract. The Court previously rejected Google’s plaintiffs had entered a new agreement with Google that acted as a novation, and that plaintiffs have no viable legal remedy. See Order, Dkt. No. 54, at 5, 2023 WL 4053804, at *4. The only issues identified by the Court with plaintiffs’ contract claim as initially pleaded were with respect to damages and remedies. The Court concluded, based on the facts pleaded, that the voluntary payment rule, which generally bars recovery of payments voluntarily made with full knowledge of the relevant facts, precluded plaintiffs from recovering for Google’s purported breach of contract. See Order at 10–12, 2023 WL 4053804, at *7–8. Plaintiffs have now added additional factual allegations (including the addition of another named plaintiff) to show that the payments they made to Google to “upgrade” their accounts were involuntarily. Google argues that damages for plaintiffs’ contract claim are barred because “payments voluntarily made, with knowledge of the facts, cannot be recovered.” Motion, Dkt. No. 63, at 12– 13 (quoting Steinman v. Malamed, 185 Cal. App. 4th 1550, 1557 (2010)). As plaintiffs point out, and Google recognizes, the voluntary payments rule is an affirmative defense. See Opposition, Dkt. No. 68, at 13; Motion at 12. “Ordinarily affirmative defenses may not be raised by motion to dismiss, but this is not true when … the defense raises no disputed issues of fact.” Scott v. Kuhlmann, 746 F.2d 1377, 1378 (9th Cir. 1984) (cleaned up); see also Fed. R. Civ. P. 12(b). The Court previously concluded that the facts pleaded in the first amended complaint established that the voluntary damages defense applied to plaintiffs’ claim seeking to recover their payments to Google. See Order at 12, 2023 WL 4053804, at *8. Plaintiffs have now added new allegations to their complaint to show that plaintiffs and class members who paid Google did so involuntarily and under duress. See Compl. ¶ 151. Specifically, they allege that the threat of account suspension and accompanying loss of emails and documents would have been “unacceptable” and that plaintiffs were therefore placed in an “impossible” situation, especially since any alternatives to paying Google for services would have also required payment. See id. These allegations are sufficient to establish that there are disputed facts that will affect whether Google can establish that the voluntary payment affirmative defense applies to plaintiffs’ contract claim. The burden to establish that defense is on Google. Plaintiffs do not need to plead apply; they simply need to plead facts demonstrating a potential factual dispute that could affect whether the defense applies. “Only when the plaintiff pleads itself out of court—that is, admits all the ingredients of an impenetrable defense—may a complaint that otherwise states a claim be dismissed under Rule 12(b)(6).” Durnford v. MusclePharm Corp., 907 F.3d 595, 604 (9th Cir. 2018); cf. Richards v. Mitcheff, 696 F.3d 635, 637–38 (7th Cir. 2012) (“[B]ecause complaints need not anticipate defenses, Rule 12(b)(6) is not designed for motions under Rule 8(c)(1).… A plaintiff whose allegations show that there is an airtight defense has pleaded himself out of court, and the judge may dismiss the suit on the pleadings under Rule 12(c). This comes to the same thing as a dismissal under Rule 12(b)(6), and opinions … often use the two interchangeably. But in principle a complaint that alleges an impenetrable defense to what would otherwise be a good claim should be dismissed (on proper motion) under Rule 12(c), not Rule 12(b)(6). After all, the defendants may waive or forfeit their defense, and then the case should proceed.”). Here, Google has not shown that the facts alleged in plaintiffs’ amended complaint “admit[] all the ingredients of an impenetrable defense” and that there can be no factual dispute over whether the defense will apply. Google’s motion to dismiss the contract claim based on the voluntary payment defense is therefore denied. There is also a broader problem with Google’s voluntary-payment argument. The voluntary payment doctrine limits recovery rather than culpability. It does not defeat a breach of contract claim but instead merely limits the damages a plaintiff can obtain. At the motion to dismiss stage, if there is no factual dispute that the defense applies and the defense bars the only form of recovery the plaintiff seeks, then the entire claim may of course be dismissed. But that is not the case here. Plaintiffs’ breach of contract cause of action does not arise from their payment to Google, but instead from Google’s alleged breach of its agreement to continue providing services for free, which occurred before. Cf. Am. Oil Serv. v. Hope Oil Co., 194 Cal. App. 2d 581, 586 (1961) (“[A] payment voluntarily made with knowledge of the facts affords no ground for an action to recover it back.”). While that alleged breach may be the reason that plaintiffs ultimately made payments to Google, those payments were only one of the ways that plaintiffs were harmed, breach. So even if Google can prove that plaintiffs did pay for its services voluntarily and with full knowledge of the relevant facts, the voluntary payment defense would only bar plaintiffs’ direct recovery of those specific payments. Plaintiffs would not be barred from seeking other forms of relief for the underlying breach. Indeed, the Court has already concluded that plaintiffs have plausibly alleged an entitlement to specific performance. See Order at 15–17, 2023 WL 4053804 at *8–10. The voluntary payment defense does not apply to specific performance, because that remedy does not involve any return of past payments. Because plaintiffs have adequately pleaded a breach of contract claim and an entitlement to at least one contractual remedy, and because Google has not established the absence of any factual dispute as to the applicability of the voluntary payment defense to plaintiffs’ claim for contractual damages, Google’s motion to dismiss plaintiffs’

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