PulseCard, Inc. v. Discover Card Services, Inc.

917 F. Supp. 1488, 1996 U.S. Dist. LEXIS 2495, 1996 WL 89119
District Court, D. Kansas·Decided February 27, 1996·No. Civil Action 94-2304-EEO·Published·Cited by 9 cases

Opinion

MEMORANDUM AND ORDER

EARL E. O’CONNOR, Senior District Judge.

This matter is before the court on defendant Discover Card Services, Inc.’s Motion for Partial Summary Judgment on Counts II, III, and IV of the Second Amended Complaint (Doc. # 225). For the reasons stated below, Discover Card Services, Inc.’s motion for summary judgment is granted as to Count II and Count III. Because PulseCard has since withdrawn its claim for defamation under Count IV, Discover Card Services, Inc.’s motion for summary judgment as to Count IV is denied as moot.

The court, after examining the briefs and the exhibits, finds that all facts and legal issues have been adequately set forth by the parties, and thus, oral- arguments would not materially assist the court in its resolution of the pending motion for summary judgment. Consequently, plaintiffs request for oral ar *1491 gument pursuant to District of Kansas Rule 7.2 is denied.

A. Factual Background

The material uncontroverted facts established by the parties in accordance with District of Kansas Rule 56.1 1 are as follows:

On or about August 30, 1991, Discover Card executed two written contracts with PulseCard, identified as: Discover Card Merchant Services Agreement, Manual Processing, and Discover Card Merchant Services Agreement, Electronic Processing (hereinafter “Merchant Agreements”). The Merchant Agreements contain no language regarding the creation of a partnership or joint venture relationship between Discover Card and PulseCard.

Dr. Robin F. Potter is the chairman and president of Pulseeard. When asked in deposition whether any individual at Discover Card had ever used the words “partnership” or “joint venture” to describe the relationship between Discover Card and Pulseeard, Potter replied, “That I can remember specifically, no.” Potter also stated that no one at Discover Card had ever described the relationship between Discover Card and Pulse-Card as a fiduciary relationship.

Discover Card served an interrogatory on PulseCard, requesting that PulseCard “[ijdentify all PulseCard’s merchants who terminated any agreement with PulseCard due to the alleged conduct of Discover Card as stated in Counts III or IV of the First Amended Complaint.” In response, Pulse-Card listed 101 merchants consisting of various dentists and medical associations.

Jackie Pruitt is the national account manager for PulseCard. In her deposition, she was asked who at PulseCard would be the best person to ask about the reason why the 101 merchants left PulseCard. Pruitt replied, “I don’t know that there is a good person. I don’t think when people leave, I don’t think we know why.” Pruitt further testified that the reasons why merchants have left PulseCard could be determined through investigation.

Charlene Osborn is the operations manager for PulseCard. Her duties include handling customer service, contracts processing and review. In her deposition, she testified that there is no place on PulseCard’s computers to record the reason a merchant decided to terminate his or her PulseCard program. Osborn further testified that the only record PulseCard would have of the reason a merchant terminated the PulseCard program would be if the merchant sent a letter stating his or her reason for termination or if Pulse-Card noted on the contract the reason for termination. Otherwise, the only way to determine the reason for termination would be to contact the merchant. Osborn is not aware of any person at PulseCard who contacted the individuals contained in the list of 101 merchants to determine the reasons those individuals cancelled their PulseCard agreements.

At the request of Denise Farris, one of PulseCard’s attorneys, Osborn generated a report that listed the merchants who had terminated the PulseCard program. However, this list included all individuals who had terminated their PulseCard program, not just those individuals who terminated due to alleged actions by Discover Card.

Through interrogatory question # 7 of Discover Card’s first set of interrogatories, Discover Card requested that PulseCard:

Identify all dentists or other health care providers that terminated their agreement with PulseCard as a result of any action by Discover Card; and
a. State the date the health care provider contracted with PulseCard and the date the provider terminated its contract with PulseCard; and
b. Quantify all monies received by Pul-seCard from that provider on an annual basis and state the total Discover Card transaction volume of that provider for each month of PulseCard’s *1492 relationship with that health care provider.

In response, PulseCard stated “[r]efer to PulseCard’s response to Interrogatory No. 3 above, incorporated by reference herein. To the extent Interrogatory # 7 seeks additional information, PulseCard objects as vague, ambiguous, overly broad and unduly burdensome.”

Interrogatory question #8 of Discover Card’s first set of interrogatories requested that PulseCard provide the following information: “For each dentist or other health care provider who terminated their relationship with PulseCard due to any acts by Discover Card, state and describe what actions of Discover Card led to the termination, the dates and location of those acts and the identity of the people involved.” In response, PulseCard stated as follows:

PulseCard objects to Interrogatory 8 as overly broad and unduly burdensome. Without waiving this objection, Discover Card sales representatives, in addition to those allegations raised in PulseCard’s Second Amended Complaint, engaged in a pattern of conduct wherein PulseCard merchants were called upon by Discover Card representatives who were encouraged to defame and disparage PulseCard; representatives routinely called Pulse-Card’s executives “liars”; Discover Card represented PulseCard to be a “less than clean” or “disreputable” operation; merchants were told PulseCard would not be in business for long; and PulseCard merchants were given discount rates substantially lower than the Discover Card rate known to be offered by PulseCard. Discover Card refused to honor its procedures for signing up merchants through Pulse-Card. Discover Card also breached its basis point agreement with PulseCard, and has maligned PulseCard’s proprietary terminal.

Potter was asked in his deposition if he had any records to support the allegations contained in paragraph 63 of his original complaint that Discover Card agents had called on existing or pending PulseCard merchants and engaged in tortious acts. Dr. Potter responded that “I have personal phone calls and conversations with doctors, yes. No written records that I know of.” When asked to identify a doctor or other health care provider that terminated his or her agreement with PulseCard due to an action by a Discover Card representative, Potter responded that there was “a doctor last month who did it.” That doctor was the only specific doctor that Potter could identify. Potter was not aware of the doctor’s name.

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PulseCard, Inc. v. Discover Card Services, Inc., 917 F. Supp. 1488, 1996 U.S. Dist. LEXIS 2495, 1996 WL 89119 (D. Kan. 1996).

917 F. Supp. 1488 (PulseCard, Inc. v. Discover Card Services, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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