PROSSER v. CAPITAL ONE BANK (USA), N.A.

CourtDistrict Court, S.D. Indiana
DecidedDecember 21, 2021
Docket1:20-cv-01117
StatusUnknown

This text of PROSSER v. CAPITAL ONE BANK (USA), N.A. (PROSSER v. CAPITAL ONE BANK (USA), N.A.) is published on Counsel Stack Legal Research, covering District Court, S.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PROSSER v. CAPITAL ONE BANK (USA), N.A., (S.D. Ind. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF INDIANA INDIANAPOLIS DIVISION

GREGORY W. PROSSER, ) ) Plaintiff, ) ) v. ) Case No. 1:20-cv-01117-TWP-TAB ) CAPITAL ONE BANK (USA), N.A., ) CAPITAL ONE FINANCIAL CORPORATION, ) CAPITAL ONE SERVICES, LLC, ) EQUIFAX, INC., and ) MARK BEGOR, ) ) Defendants. ) ORDER GRANTING CAPITAL ONE DEFENDANTS' MOTION TO DISMISS This matter is before the Court on a Motion to Dismiss filed pursuant to Federal Rule of Civil Procedure 12(b)(6) by Capital One Bank (USA), N.A. ("Capital One"), Capital One Financial Corporation ("COFC"), and Capital One Services, LLC ("COS") (collectively, the "Capital One Defendants") (Filing No. 39). In his Amended Complaint, Plaintiff Gregory W. Prosser's ("Prosser") alleges violations of the Federal Credit Reporting Act ("FCRA"), the Indiana Deceptive Consumer Sales Act ("IDCSA"), and the Indiana Senior Consumer Protection Act ("ISCPA") against the Capital One Defendants; as well as Equifax, Inc. ("Equifax") and Mark Begor ("Begor") (collectively, the "Equifax Defendants") (Filing No. 27). For the following reasons, the Court grants the Capital One Defendants' Motion to Dismiss. I. BACKGROUND The following facts are not necessarily objectively true, but as required when reviewing a motion to dismiss, the Court accepts as true all factual allegations in the Complaint and draws all inferences in favor of the Prosser as the non-moving party. See Bielanski v. County of Kane, 550 F.3d 632, 633 (7th Cir. 2008). To be caught unaware by unfamiliar or negative items on a credit report can be unnerving, but this is exactly what happened to Prosser in early 2020. Prosser obtained and reviewed a copy of his credit report and discovered, to his surprise, "the existence of a Capital One account he knew nothing about" (the "Mystery Account") (Filing No. 27 at 2). He promptly contacted Capital One and was told the Mystery Account was in good standing. He was informed that although he was

an "authorized user of a card under the account," he could not be given information about the primary account holder and he was given only the first four and last four digits of the account number and the surname of the primary account holder. Id. Prosser did not recognize the surname. On January 30, 2020, Prosser, through counsel, wrote to the chief executive officer and general counsel of Capital One and requested (1) "a copy of the application for the account"; (2) "copies of any documents authorizing [] Prosser as a user of the account or otherwise connecting [] Prosser to the account"; (3) "the full name of, and contact information for, the primary account holder"; and (4) "copies of all instruments used for payments on the account." Id. at 3. Capital One's chief executive officer nor general counsel responded to his January 30, 2020 letter,

however, Prosser did receive a letter dated February 18, 2020, from "Stephen – CVD334, on behalf of Capital One." Id. The February 18, 2020 letter from 'Stephen' "reiterated what Prosser had been told in his initial inquiry–that his name "had been removed from the account." Id. However, Prosser had not made a request to have his name removed. Id. By March 19, 2020, Prosser felt that he was being "[s]tonewalled in his effort to obtain information" from Capital One so he filed suit in the Marion Superior Court, Indiana. Id. at 4. The Capital One Defendants subsequently removed the case to federal court (Filing No. 1). After removal, Capital One's counsel informally furnished Prosser with the identity of the primary account holder of the Mystery Account—a former girlfriend who had since married and changed her last name (Filing No. 27 at 4). The Mystery Account experience "prompted Prosser to have a financial analyst review his credit reports." Id. Prosser discovered that Equifax had been reporting for at least two years that a Capital One account associated with the Capital One judgment "had a balance of about $197,724

at its lowest level, and higher at earlier points in time." Id. Equifax reported "regular payments of over $1,200 were being made on the account." Id. at 5. Prosser neither owed the six-figure balance nor had he made any monthly payments of $1,200.00 to any creditors within the last two years. Id. Moreover, "[c]redit reporting agencies other than Equifax have not reported a six figure balance on any account of Prosser’s within the preceding two years." Id. On July 17, 2020, Prosser informed the Capital One Defendants about the "impossible six- figure balance" being reflected on his Equifax credit report. Id. Days later, Prosser served a "written request for information concerning the six-figure balance" on Equifax's Chief Executive Officer, Begor. Id. Prosser did not receive a response from Equifax or Begor nor did the Capital

One Defendants respond to his counsel's email about the High Balance Account. Id. Prosser amended his Complaint on September 3, 2020, and added Equifax and Begor to the suit. Id. He alleges the Capital One Defendants, and the Equifax Defendants violated the FCRA by not responding "promptly and substantively" to his information request and failed to "correct erroneous information on Prosser's credit report." Id. at 6, 7. Prosser further alleged the Capital One Defendants violated the IDCSA and ISCPA. Id. The Capital One Defendants moved to dismiss all claims on December 15, 2020 (Filing No. 39). II. LEGAL STANDARD Federal Rule of Civil Procedure 12(b)(6) allows a defendant to move to dismiss a complaint that has failed to "state a claim upon which relief can be granted." Fed. R. Civ. P. 12(b)(6). When deciding a motion to dismiss under Rule 12(b)(6), the court accepts as true all factual allegations in the complaint and draws all inferences in favor of the plaintiff. Bielanski v. County of Kane,

550 F.3d 632, 633 (7th Cir. 2008). However, courts "are not obliged to accept as true legal conclusions or unsupported conclusions of fact." Hickey v. O'Bannon, 287 F.3d 656, 658 (7th Cir. 2002). The complaint must contain a "short and plain statement of the claim showing that the pleader is entitled to relief." Fed. R. Civ. P. 8(a)(2). In Bell Atlantic Corp. v. Twombly, the Supreme Court explained that the complaint must allege facts that are "enough to raise a right to relief above the speculative level." 550 U.S. 544, 555 (2007). Although "detailed factual allegations" are not required, mere "labels," "conclusions," or "formulaic recitation[s] of the elements of a cause of action" are insufficient. Id.; see also Bissessur v. Ind. Univ. Bd. of Trs., 581

F.3d 599, 603 (7th Cir. 2009) ("it is not enough to give a threadbare recitation of the elements of a claim without factual support"). The allegations must "give the defendant fair notice of what the . . . claim is and the grounds upon which it rests." Twombly, 550 U.S. at 555. Stated differently, the complaint must include "enough facts to state a claim to relief that is plausible on its face." Hecker v. Deere & Co., 556 F.3d 575, 580 (7th Cir. 2009) (citation and quotation marks omitted).

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PROSSER v. CAPITAL ONE BANK (USA), N.A., Counsel Stack Legal Research, https://law.counselstack.com/opinion/prosser-v-capital-one-bank-usa-na-insd-2021.