Procter & Gamble Co. v. Chesebrough-Pond's Inc.

588 F. Supp. 1082, 1984 U.S. Dist. LEXIS 16010
CourtDistrict Court, S.D. New York
DecidedJune 11, 1984
Docket84 Civ. 0093 (GLG)
StatusPublished
Cited by11 cases

This text of 588 F. Supp. 1082 (Procter & Gamble Co. v. Chesebrough-Pond's Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Procter & Gamble Co. v. Chesebrough-Pond's Inc., 588 F. Supp. 1082, 1984 U.S. Dist. LEXIS 16010 (S.D.N.Y. 1984).

Opinion

OPINION

GOETTEL, District Judge:

Advertising is a pervasive part of modern life. We are confronted with it wherever we turn. Most of us do not take advertising too seriously. 1 Those who do are the advertisers themselves, particularly when their competitors make comparative claims of superiority which may influence consumer purchases.

In these actions, two of the nation’s largest consumer product manufacturers, The Procter & Gamble Company (“P & G”) 2 and Chesebrough-Pond’s Inc. (“Chesebrough”), 3 have sued one another. Each alleges that the other’s comparative advertising claims concerning certain products are false. 4 Filed just a few business hours apart, the two actions have been consolidated, and evidentiary hearings lasting more than seven days have been held to consider the parties’ cross-motions for preliminary injunction.

The following opinion constitutes the Court’s findings of fact and conclusions of law on these cross-motions.

FACTS

The Skin Lotions

The products involved are skin lotions, which are referred to by the parties as “hand and body lotions” to distinguish them from facial lotions. They are consumer products sold in stores throughout the country and shipped in interstate commerce. No prescription is necessary for *1084 their purchase and no restriction has been placed on their usage.

Two of these skin lotions figure prominently in this litigation. Chesebrough’s product, Vasoline Intensive Care Lotion (“VICL”), has a leading sixteen percent share of the skin lotion market, and P & G’s product, Wondra, commands just over five percent of the market. 5 Recently, a “new and improved” formulation of the latter product (“New Wondra” or “Wondra V”) has been marketed and extensively advertised. 6

These and the other skin lotions are designed to counter dry, rough skin, a condition which has a number of causes. Experts consider one of the causes to be genetic. Another is exposure to water, wind, and sun. A third is contact with detergents, particularly those for clothing and dishes. 7

To counter dry, rough skin, the lotions work on the basis of one or both of two methods. The first is occlusivity, whereby an impermeable layer prevents the loss of water from the skin. Petroleum jelly, lanolin (from sheep’s oil), and other relatively greasy substances are effective in creating such an impermeable layer. The second method relies upon the use of a humectant, a chemical that permeates to the stratum corneum of the skin and there attracts and holds water. The most commonly used humectant is glycerin, an ingredient of skin lotion for more than fifty years. 8 Indeed, the claimed improvement in New Wondra was the addition of more glycerin.

Glycerin and the effective occlusive agents tend to be greasy, however, and the consumers who use these products, overwhelmingly women, customarily reject products that look or feel greasy. The manufacturer’s task, therefore, has been to create a product that contains the effective agents of occlusive or humectant products yet rubs into the skin easily and leaves no greasy coat. 9 In the latter respect, the products are more cosmetic than medicinal.

Although there are approximately 100 brands of skin lotion besides Chesebrough’s VICL and P & G’s Wondra, only VICL has a substantial position in the market. Each of the other Chesebrough skin lotions — Intensive Care Extra Strength (“VICL Extra Strength”), Intensive Care Herbal and Aloe, and Vasoline’s Dermatology Formula Lotion (“VDL”) — has a relatively small market share, so that the four Chesebrough products together command only about 25% of the market.

VICL is Chesebrough’s most heavily promoted product. In its advertising, Chesebrough claims that “no leading lotion beats” VICL. Following the reformulation of Wondra (known as Wondra V within the company, but called New Wondra for advertising purposes) and the completion of certain consumer tests discussed more fully below, P & G began intensive advertis *1085 ing of New Wondra in the summer of 1983. These advertisements proclaim that New Wondra is more effective because of its additional glycerin and that clinical tests have established that New Wondra relieves dry skin better than any other leading lotion. 10

Thus, with P & G claiming that its product is superior to all other lotions and Chesebrough claiming that nobody’s product is better than VICL, we have a situation in which at least one of the advertising claims must logically be wrong. Looking to the Court to determine which claim is misleading, each party contends that, it is being injured by the other’s advertising and that because the injury cannot be concretely measured, the harm is irreparable.

Consumer Product Testing

Both companies have conducted extensive tests to support their advertising claims. The evidence presented at the hearings in this matter concerned primarily the propriety and accuracy of the testing methods employed by each company. The methods range from small-scale tests, often done with expert panels who give subjective responses to the use of the product, to large-scale clinical tests in which numerous consumers participate. In between are various other types of tests, including one known as the Kligman regression, which is named after a doctor at the University of Pennsylvania who has been active in attempting to make testing methods more scientific. 11

While it is generally agreed that a fairly large-scale clinical test offers the best opportunity for demonstrating differences in efficacy, maintaining controlled laboratory conditions when conducting such tests is very difficult. Questions also arise in determining who should be included in the test population. Should it be composed primarily of adult women, who are the major users of the product, or should it be drawn from the population at large? Should the participants be lotion users and persons with an existing problem (such as “dishpan hands”)? In this regard, it seems fairly obvious that participants in the test must start with some degree of rough, dry skin if there is to be any possibility of improvement. Also, because the tests used are relatively crude, it is generally agreed that those with fairly extensive problems make better subjects because the differences in improvement are more likely to be measurable. Nonetheless, it is also essential to exclude people who have rough, dry skin that is caused by skin diseases, rather than by the more common, everyday causes.

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Cite This Page — Counsel Stack

Bluebook (online)
588 F. Supp. 1082, 1984 U.S. Dist. LEXIS 16010, Counsel Stack Legal Research, https://law.counselstack.com/opinion/procter-gamble-co-v-chesebrough-ponds-inc-nysd-1984.