Preston v. World Travel Holdings, Incorporated

District Court, D. Massachusetts·Decided July 15, 2024·No. 1:23-cv-12389·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

) PHAEDRA PRESTON, ) ) Plaintiff, ) ) v. ) No. 1:23-cv-12389-JEK ) WORLD TRAVEL HOLDINGS, ) INCORPORATED, ) ) Defendant. ) )

MEMORANDUM AND ORDER ON PLAINTIFF’S MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT, APPOINTMENT OF CLASS REPRESENTATIVE AND CLASS COUNSEL, AND CERTIFICATION OF SETTLEMENT CLASS

KOBICK, J. Plaintiff Phaedra Preston filed this putative collective and class action against World Travel Holdings, Inc. for nonpayment of wages to agents who help customers book travel. She alleges that World Travel has failed to pay its agents overtime in accordance with the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 207(a)(1), and asserts common law breach of contract and unjust enrichment claims alleging that World Travel has failed to fully compensate agents at their hourly rate when they work forty hours per week or less. After this Court granted the plaintiff’s motion to conditionally certify the FLSA claim, the parties engaged in mediation led by a neutral third party and agreed upon settlement terms. Pending before the Court is Preston’s unopposed motion for preliminary approval of a class and collective action settlement, appointment of class representative and class counsel, and certification of settlement class. For the reasons to be explained, the motion will be granted. BACKGROUND In October 2023, Preston initiated this action asserting three claims. ECF 1. Count I alleges that World Travel violated the FLSA by failing to pay her and similarly situated employees at 1.5 times their regular rate for overtime work performed in excess of forty hours in a given workweek.

Id. ¶¶ 15-18, 150-69. Count II asserts a breach of contract claim for World Travel’s alleged failure to pay her and similarly situated employees the contractual hourly wage for work performed in weeks when they work no more than forty hours. Id. ¶¶ 89-91, 170-81. Count III likewise claims that World Travel was unjustly enriched by not paying its employees for that work. Id. ¶¶ 182-91. In February 2024, the Court denied World Travel’s motion to dismiss Counts II and III and its motion to strike the Federal Rule of Civil Procedure 23 class allegations. ECF 43, at 3-9. It also granted conditional certification of Preston’s FLSA claim, ordered World Travel to identify putative collective class members, authorized notice to those members, and appointed her attorneys as counsel for the FLSA collective. Id. at 9-15. After World Travel filed its answer, the parties engaged in discovery before participating in settlement discussions with a mediator. ECF

45; ECF 54-2, ¶¶ 23-26. In May 2024, the parties executed a settlement agreement. ECF 54-1. DISCUSSION I. Preliminary Class and Collective Certification. A. Preliminary Class Certification under Rule 23. To obtain class certification, Preston must establish the four threshold elements of Federal Rule of Civil Procedure 23(a): numerosity, commonality, typicality, and adequacy of representation. Smilow v. Sw. Bell Mobile Sys., Inc., 323 F.3d 32, 38 (1st Cir. 2003). Preston must also demonstrate, as relevant here, Rule 23(b)(3)’s two additional prerequisites “that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy.” Fed. R. Civ. P. 23(b)(3). For purposes of settlement, Preston has sufficiently satisfied the requirements of Rules 23(a) and 23(b)(3) to certify, as agreed by the parties, a class comprising:

All current and former hourly employees who worked for Defendant in the United States as customer service agents at any time from October 16, 2020 through the earlier of July 1, 2024 or the date on which the Court grants Preliminary Approval of the Settlement.

ECF 54-1, at 30-31. First, “the class is so numerous that joinder of all members is impracticable,” Fed. R. Civ. P. 23(a)(1), because it comprises 2,277 employees, ECF 54-1, at 21, ¶ 43. See Garcia- Rubiera v. Calderon, 570 F.3d 443, 460 (1st Cir. 2009) (identifying “the low threshold for numerosity” as more than forty members (citation omitted)). Second, “there are questions of law or fact common to the class.” Fed. R. Civ. P. 23(a)(2). As this Court previously concluded, agents in the proposed class are subject to a common policy of nonpayment of wages for time spent each shift logging into their computers and virtual private networks before they can track their hours on World Travel’s timekeeping system. See ECF 43, at 11-13; Overka v. Am. Airlines, Inc., 265 F.R.D. 14, 18 (D. Mass. 2010) (“the commonality requirement usually is satisfied” where “implementation of the common scheme is alleged”). Third, “the claims or defenses of the representative parties are typical of the claims or defenses of the class,” Fed. R. Civ. P. 23(a)(3), because Preston’s breach of contract and unjust enrichment claims similarly “‘aris[e] from the same event or practice or course of conduct that gives rise to the claims of other class members, and . . . are based on the same legal theory,’” Garcia-Rubiera, 570 F.3d at 460 (citation omitted). Fourth, “the representative parties will fairly and adequately protect the interests of the class,” Fed. R. Civ. P. 23(a)(4), because Preston’s interests “will not conflict with the interests of any of the class members” and her chosen counsel “is qualified, experienced and able to vigorously conduct the proposed litigation,” Andrews v. Bechtel Power Corp., 780 F.2d 124, 130 (1st Cir. 1985). Since World Travel allegedly failed to adequately compensate Preston for her off-the-clock work, she shares the same interests of her fellow agents in receiving compensation for nonpayment

of wages. And given his extensive experience litigating similar wage and hour cases, Preston’s counsel is able to “properly and vigorously” represent the class. Id.; ECF 54-2, ¶¶ 4-33. Fifth, “the questions of law or fact common to class members predominate over any questions affecting only individual members.” Fed. R. Civ. P. 23(b)(3). This “predominance inquiry tests whether proposed classes are sufficiently cohesive to warrant adjudication by representation.” Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 623 (1997). It “requires merely that common issues predominate, not that all issues be common to the class.” Smilow, 323 F.3d at 39. The proposed class is sufficiently cohesive because, as explained, its members’ claims stem from World Travel’s same compensation policy regarding off-the-clock work.

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