Preciado v. Young America

CourtCourt of Appeals of Arizona
DecidedJune 29, 2017
Docket1 CA-CV 16-0082
StatusUnpublished

This text of Preciado v. Young America (Preciado v. Young America) is published on Counsel Stack Legal Research, covering Court of Appeals of Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Preciado v. Young America, (Ark. Ct. App. 2017).

Opinion

NOTICE: NOT FOR OFFICIAL PUBLICATION. UNDER ARIZONA RULE OF THE SUPREME COURT 111(c), THIS DECISION IS NOT PRECEDENTIAL AND MAY BE CITED ONLY AS AUTHORIZED BY RULE.

IN THE ARIZONA COURT OF APPEALS DIVISION ONE

ALEJANDRO PRECIADO, Plaintiff/Appellee,

v.

YOUNG AMERICA INSURANCE COMPANY, Defendant/Appellant.

No. 1 CA-CV 16-0082 FILED 6-29-2017

Appeal from the Superior Court in Maricopa County No. CV2012-097512 The Honorable David K. Udall, Judge

AFFIRMED IN PART; REVERSED IN PART; REMANDED

COUNSEL

Schneider & Onofry, P.C., Phoenix By Charles D. Onofry, Luane Rosen Counsel for Defendant/Appellant

Arnett & Arnett, P.C., Chandler By Wayne C. Arnett, Mark W. Arnett Co-Counsel for Plaintiff/Appellee

Randolph G. Bachrach, Attorney at Law, Chandler By Randolph G. Bachrach Co-Counsel for Plaintiff/Appellee PRECIADO v. YOUNG AMERICA Decision of the Court

MEMORANDUM DECISION

Judge Lawrence F. Winthrop delivered the decision of the Court, in which Presiding Judge Samuel A. Thumma and Judge James P. Beene joined.

W I N T H R O P, Judge:

¶1 Young America Insurance Company (“Young America”) appeals the judgment entered after a jury found Young America liable for compensatory and punitive damages stemming from its conduct surrounding the handling of Alejandro Preciado’s insurance claim. Young America argues the trial court erred in two of its instructional rulings and in a ruling on a motion in limine; erred in not granting its motions for judgment as a matter of law on Preciado’s breach of contract and punitive damages claims; and erred in denying its motion for a new trial. Young America also challenges the jury’s breach of contract and punitive damages awards and the trial court’s award of attorneys’ fees and costs. For the following reasons, we affirm the challenged instructional rulings and the ruling on the motion in limine. We reverse the order allowing the issue of punitive damages to go to the jury. We vacate the jury’s breach of contract award and remand for the entry of a modified award. Finally, we affirm the award of attorneys’ fees, but vacate the award of costs and remand for the entry of a modified award.

FACTS AND PROCEDURAL HISTORY

¶2 In 2010, Preciado bought a 2000 Ford F-350 from a friend and purchased general liability insurance through Young America. In August 2011, Preciado was having financial problems and borrowed $4,000 from a title loan company, which placed a lien on his truck. The loan agreement required that Preciado’s truck have comprehensive and collision insurance, and Preciado consequently obtained that additional coverage through Young America. Young America’s insurance policy stated that, in the event of theft, Young America would be liable for the “actual cash value” of the vehicle.

¶3 Approximately a month after increasing insurance coverage on his truck, Preciado drove his truck to his sister’s house for a family gathering. His niece gave him a ride home that night, and he left his truck at his sister’s house. The next day, Preciado did not go pick up his truck

2 PRECIADO v. YOUNG AMERICA Decision of the Court

because he was using a different vehicle. Two days later, Preciado discovered his truck had been stolen from his sister’s house. He immediately reported the incident to the police and Young America.

¶4 Young America took a recorded telephonic statement from Preciado and sent him a “theft packet,” which included various forms for him to complete and return. After researching the value of the truck, Preciado completed a sworn statement of loss, claiming $13,800 for the truck.

¶5 Young America referred the claim to its special investigations unit “for investigation of a questionable theft,” and requested that Preciado appear for an examination under oath. An attorney for Young America administered the examination under oath and later requested additional documents from Preciado, such as phone records, contact information for certain individuals, and copies of checks. In an email to Young America’s special investigations unit manager, the attorney stated that although Preciado was “cooperative and responsive,” he was “not entirely forthcoming with his financial information.” Young America’s attorney also noted that, due to Preciado’s “abysmal” finances, “there is significant financial motive in this claim,” but “[t]he lack of recovery [of the vehicle] makes any declination [of the claim] difficult because we are not able to eliminate theft as a possible explanation for the vehicle’s disappearance.”

¶6 Preciado gathered the information the attorney requested and sent it to Young America in January 2012. In February 2012, the police notified Young America that the truck had been located in a remote area of Nogales, Mexico, and that it would be difficult, if not impossible, to recover. At approximately that same time, Young America’s special investigations unit approved payment of Preciado’s claim.

¶7 The following month, a Young America adjuster offered Preciado $11,597.17 to settle the claim.1 Preciado told the adjuster that he had looked up the value of the truck, and that offer was “very low.” He stated that he “would consider the [insurer’s] offer once [Young America] provided [him] with [information on] how they came up on that number.”

1 Young America apparently calculated its offer by using a National Automobile Dealers’ Association (NADA) valuation. The offer included Young America’s determination of the actual cash value of the vehicle, $10,712.50, plus approximately $885 to cover tax and the cost of the truck’s registration tag.

3 PRECIADO v. YOUNG AMERICA Decision of the Court

For the next several months, Preciado attempted to contact Young America to obtain the documentation and support for its offer. Preciado never received any documentation from Young America showing how Young America calculated its offer.

¶8 In May 2012, the Texas Department of Insurance approved the acquisition of Young America by Alfredo Joseph Loya, a Texas resident, and the following month the Preciado claim file was transferred from Young America’s office in South Carolina to a Fred Loya Insurance (“Fred Loya”) claims office in Austin, Texas.2

¶9 On July 10, 2012, Fred Loya closed the claim file for “lack of cooperation” by Preciado. Three weeks later, Preciado contacted Young America and was told by an adjuster that his claim number “was no good,” his file had been “lost,” and they would assign his case to a new claims adjuster.

¶10 Preciado made multiple follow-up calls attempting to “find out how they got that number for what they were offering [him]” and to resolve the claim. In the fall of 2012, Young America reopened Preciado’s claim and assigned it to a Fred Loya adjuster, Arturo Saldana, who sent Preciado another “theft packet” indicating the carrier was investigating his claim again and requesting he complete more forms, including another affidavit of theft. Saldana then renewed Young America’s original offer of $11,597.17, conditioned on Preciado again providing a copy of the police report and the affidavit of theft. When Preciado declined to complete and resend the same documents he had previously provided, Saldana sent Preciado a letter indicating that any further handling of his claim would be under a full reservation of rights because of Preciado’s “failure to submit legal notices or papers.”

¶11 In December 2012, Preciado, through counsel, filed a complaint against Young America, seeking compensatory damages for breach of contract and breach of the duty of good faith and fair dealing. Preciado also alleged Young America’s actions justified an award of punitive damages.

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