Powell v. American Airlines

CourtDistrict Court, District of Columbia
DecidedJune 26, 2020
DocketCivil Action No. 2017-1740
StatusPublished

This text of Powell v. American Airlines (Powell v. American Airlines) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Powell v. American Airlines, (D.D.C. 2020).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

MYCHAEL POWELL,

Plaintiff,

v. Civil Action No. 17-1740 (CKK)

AMERICAN AIRLINES,

Defendant.

MEMORANDUM OPINION

Mychael Powell (“Plaintiff”) brings this employment discrimination action under Title

VII of the Civil Rights Act of 1964, see 42 U.S.C. § 2000e et seq. (“Title VII”), the Age

Discrimination in Employment Act of 1967, see 29 U.S.C. § 621 et seq. (“ADEA”), and the

Americans with Disabilities Act, see 42 U.S.C. 12101 et seq. (“ADA”). This matter is before the

Court on Defendant American Airlines, Inc.’s Motion for Summary Judgment, ECF No. 40. For

the reasons discussed below, the Court grants the motion.

I. BACKGROUND

Plaintiff, an African American male, Compl. (ECF No. 1) at 1, “has been diagnosed with

a Psychiatric Disability (stress disorder),” id. at 2; Pl.’s Opp’n (ECF No. 43) at 1. From August

29, 2016 to May 5, 2017, American Airlines, Inc. (“Defendant” or “the Company”) employed

Plaintiff as a Customer Service Manager (“CSM”) at Ronald Reagan Washington National

Airport. Def. American Airlines, Inc.’s Statement of Undisputed Material Facts (ECF No. 40-2,

1 “SMF”) ¶ 1. Among other duties, the CSM managed Defendant’s customer service employees at

National Airport. Id. ¶ 2.

Defendant “expects all its employees, and particularly its managers, to conduct

themselves with honesty and integrity.” Id. ¶ 3. Its “Rules of Conduct specifically prohibit

misrepresentation of facts and dishonesty of any kind in relation with the Company.” Id. ¶ 4; see

generally Mounivong Decl (ECF No. 40-3), Ex. A.

Marissa Garcia (“Garcia”) held the position of Manager on Duty in the Customer Care

Department at National Airport. Garcia Decl. (ECF No. 40-4) ¶ 1. She “led a team of 10

[CSMs] and approximately 300 frontline employees.” Id. ¶ 2. She was the Manager on Duty on

April 9, 2017, and Plaintiff reported directly to her. Id. ¶ 3.

“A jetbridge is the enclosed, moveable connector between the terminal and the aircraft”

through which passengers board and deplane. SMF ¶ 7. When an aircraft reaches the terminal,

an airline employee maneuvers a jetbridge so that it is flush with the aircraft. Id. ¶ 8. On April

9, 2017, Republic Airlines, a regional carrier with which Defendant had a service agreement,

notified Defendant that one of its aircraft arriving at Gate 44C was damaged by a jetbridge. See

id. ¶¶ 5-6.

Garcia instructed Plaintiff to investigate the incident and to identify the customer service

employee who met the Republic flight and operated the jetbridge. SMF ¶¶ 10-11. When Garcia

spoke with Plaintiff later that day, Plaintiff “claimed to not know who met the flight.” Id. ¶ 12.

Garcia then instructed Plaintiff “to determine who met the flight and complete an incident report

summarizing his findings.” Id. ¶ 13.

2 Plaintiff submitted a report to Garcia on April 10, 2017. Id. ¶ 14; see generally Garcia

Decl., Ex. A. His report indicated that the Republic flight arrived at Gate 44 at 2:18 p.m. on

April 9, 2017. SMF ¶ 14. Plaintiff asserted that the aircraft had been damaged prior to its arrival

at National Airport. Id. ¶ 15. The report did not identify the employee who met the inbound

flight, id. ¶ 16, and when Garcia again asked Plaintiff who met the flight, Plaintiff claimed he did

not know, id. ¶ 17.

In an effort to identify the employee who operated the jetbridge, Garcia sought the

assistance of Robert Morley (“Morley”), Corporate Security-Global Investigations Senior

Investigator. Id. ¶ 18; Garcia Decl. ¶ 15. Morley “reviewed video of Gate 44C as well as badge

swipe data to determine who accessed the secure door to the gate.” Mounivong Decl. ¶ 6; see

generally id., Ex. B. He “reported that on April 9, 2017, [Plaintiff] opened the door to Gate 44C

at 2:15pm and entered the jetbridge,” SMF ¶ 20, and exited the jetbridge at 2:19 p.m., see id. ¶¶

20, 22. Although the secured door remained open during that time, no one else entered the

jetbridge. Id. ¶ 21. Based on video and badge swipe records, Morley found that “no one other

than [Plaintiff] accessed or entered the jetbridge at Gate 44C between 1:56 pm and 2:30 pm” on

April 9, 2017. Id. ¶ 23.

On April 18, 2017, Human Resources Specialist Ubon Mounivong and Manager on Duty

Chase Pierson met with Plaintiff. Id. ¶ 24; Mounivong Decl. ¶ 11. Mounivong and Pierson

“asked [Plaintiff] to describe what happened” and Plaintiff responded that “he did not operate the

jetbridge to meet the aircraft.” Mounivong Decl. ¶ 11; see SMF ¶ 25. And “[e]ven after

Mounivong and Pierson disclosed . . . evidence . . . that [Plaintiff] was the only employee who

3 accessed the jetbridge around the time of the incident, [Plaintiff] insisted it was not him.” SMF

¶ 26. Mounivong “did not find [Plaintiff’s] statements to be credible.” Mounivong Decl. ¶ 13.

On May 5, 2017, Garcia and Manager on Duty Jeff Fontenot met with Plaintiff. SMF

¶ 28. They “explained to [Plaintiff] that the badge swipe data and video footage indicated that he

was the only person who could have operated the jetbridge at the time in question.” Id. ¶ 29.

Still, Plaintiff denied involvement. Id. ¶ 30. Garcia concluded that Plaintiff “had not been

honest during the Company’s investigation of the incident.” Garcia Decl. ¶ 17.

Effective May 5, 2017, Defendant terminated Plaintiff’s employment. SMF ¶ 32. In

relevant part, its written notice read:

On April 9, 2017 you were the CSM on Duty in North Pier (Terminal C). You were notified to investigate . . . damage . . . for an inbound flight that arrived on Gate 44. The investigation you completed was incomplete and did not specify who the agent was as the time the aircraft arrived. You stated that you were not able to get this information because the information was no longer in the system after 48 hours. However, it was later discovered through management’s investigation that you were the individual who met the aircraft when it arrived. The evidence uncovered during the investigation supports that you were the one who operated the jetbridge and caused the damage to the aircraft. When your manager asked you if you operated the jetbridge, your response was “No I did not.” You stated you did go all the way down the jetbridge, however, you were not the one who operated it or met the aircraft. Your statements made during the investigation were deemed not credible. This is not the behavior that American Airlines expects or condones from a member of management.

Garcia Decl., Ex. B (emphasis added).

Plaintiff sought reinstatement and sent Defendant a letter on May 8, 2017. SMF ¶ 33.

He stated that, “[b]ased on [Defendant’s] evidence,” he “agree[d] that [he] was the person that

met the inbound flight at gate 44.” Mounivong Decl., Ex. C. However, he maintained that the

4 damage occurred prior to the Republic flight’s arrival, and attributed his own conduct to stress.

Id., Ex. C; see SMF ¶¶ 33-34.

II. DISCUSSION

A. Summary Judgment Standard

Summary judgment is appropriate “if the movant shows that there is no genuine dispute

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