Popovchak v. UnitedHealth Group Incorporated

District Court, S.D. New York·Decided September 19, 2023·No. 1:22-cv-10756·Unknown

Opinion

UNITED STATES DISTRICT COURT DATE FILED: 9/19/ 2023 SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------------------- X ALEXANDRA POPOVCHAK, OSCAR : GONZALEZ, AND MELANIE WEBB, : individually and on behalf of all others similarly : situated, : : 22-CV-10756 (VEC) Plaintiffs, : -against- : OPINION & ORDER : : UNITEDHEALTH GROUP INCORPORATED, : UNITED HEALTHCARE INSURANCE : COMPANY, UNITED HEALTHCARE : SERVICES, INC., AND UNITEDHEALTHCARE : SERVICE LLC, : : : Defendants. : -------------------------------------------------------------- X VALERIE CAPRONI, United States District Judge: Plaintiffs are beneficiaries of private health benefit plans governed by the Employee Retirement Income Security Act of 1974 (“ERISA”) and administered by certain Defendants. Plaintiffs allege that Defendants failed adequately to reimburse Plaintiffs for medical services in violation of plan terms and their fiduciary duties. The gravamen of Plaintiffs’ claims for breach of fiduciary duty is that Defendants charged the plans “savings fees” that they had not earned to enrich themselves at Plaintiffs’ and the plans’ expense. See generally Am. Compl., Dkt. 35. Plaintiffs bring claims for benefits under ERISA Section 502(a)(1)(B) or (a)(3) (“Count I”); breach of fiduciary duty pursuant to Section 502(a)(3) or (a)(1)(B) (“Count II”); breach of fiduciary duty and self-dealing pursuant to Section 502(a)(2) (“Count III”); and for co-fiduciary liability pursuant to Section 405(a) (“Count IV”). Defendants moved to dismiss all but part of Count I pursuant to Federal Rules of Civil Procedure 12(b)(1) and 12(b)(6). See Defs. Not. of Mot., Dkt. 38. For the following reasons, Defendants’ motion is GRANTED in part and DENIED in part. BACKGROUND1 Alexandra Popovchak (“Popovchak”) is a beneficiary of a self-funded health benefit plan2 sponsored by Morgan Stanley (the “Morgan Stanley Plan”). Am. Compl. ¶ 6; see also

Morgan Stanley Plan Summary, Dkt. 43-1. Oscar Gonzalez (“Gonzalez”) and Melanie Webb (“Webb”) are beneficiaries of a self-funded health benefit plan sponsored by Fresenius Medical Care (the “Fresenius Plan”). Am. Compl. ¶¶ 7–8; see also Fresenius Plan Summary, Dkt. 43-2. The Morgan Stanley Plan and the Fresenius Plan (together, “the Plans”) are governed by ERISA. See Am. Compl. ¶¶ 6–7; Defs. Mem., Dkt. 40, at 1. UnitedHealth Group Incorporated (“UHG”) is a healthcare company that operates through subsidiaries including United Healthcare Insurance Company (“UHIC”), United HealthCare Services, Inc. (“UHS Inc.”), and UnitedHealthcare Service LLC (“UHS LLC”) (together, “Defendants”). Am. Compl. ¶ 9. UHG’s subsidiaries fulfill the purposes, goals, and

policies of their parent. Id. ¶ 14. UHG, acting through its subsidiaries, is the claims administrator for the Plans. Id. ¶ 23. As a claims administrator, UHG determines coverage and benefits pursuant to the Plans’ written terms and uses Plan assets to pay benefits for covered healthcare expenses and to defray reasonable administrative expenses. Id. ¶ 21.

1 For the purposes of this motion, the Court treats the facts alleged in the Amended Complaint as true. The Court also considers the plan summaries and letters referenced in the Amended Complaint. See Guo v. IBM 401(k) Plus Plan, 95 F. Supp. 3d 512, 522 (S.D.N.Y. 2015).

2 A self-funded plan’s assets are comprised of contributions from the plan sponsor and payroll contributions from participating employees. Each self-funded plan pays its administrator an administrative services fee. See Am. Compl., Dkt. 35, ¶ 22. UHG, acting through its subsidiaries, exercises complete control over the bank accounts holding the Plans’ assets, unilaterally determines the amount of benefits each plan will pay for covered services, and makes benefit payments on behalf of the Plans. Id. ¶ 27. According to Plaintiffs, Defendants each participated in administering Plaintiffs’ benefits and exercised discretionary authority with respect to Plaintiffs’ benefits claims. Id. ¶ 28.3

The Plans cover healthcare services received from providers; some providers participate in Defendants’ network (“Network Providers”) and others do not (“Out-of-network Providers”). Id. ¶¶ 36–37. Network Providers agree to accept reimbursement rates set by Defendants for the covered healthcare services they provide and promise not to bill plan patients for more than those agreed-upon rates. Id. ¶ 36. Out-of-network Providers do not have any ongoing contractual relationship with Defendants. Id. ¶ 37. They bill their patients as they see fit; Defendants then determine how much of that billed charge is covered under the terms of the relevant plan. Id. The Plans provide that they will reimburse Plaintiffs a particular percentage of the Eligible Expenses for each covered health service listed in the Plans. Id. ¶ 38. The Plans’

summary plan descriptions give “UnitedHealthCare,” one of UHG’s primary businesses, the discretion to determine Eligible Expenses consistent with Plan terms and applicable law. Id. ¶¶ 10, 39. Under the Plans, Eligible Expenses for Out-of-network services are “determined based on available data resources of competitive fees in [the 80th percentile of the] geographic area” in which the service is provided. Id. ¶¶ 40, 69. Defendants may also determine Eligible Expenses

3 In support of this assertion, Plaintiffs allege that: the Morgan Stanley Plan’s summary plan description lists UHIC’s business address as the claim administrator’s address, id. ¶ 29; UHIC pre-authorized Gonzalez’s surgery as medically necessary under the Fresenius Plan, id. ¶ 30; and in correspondence with Plaintiffs, Defendants identified UHS Inc. and UHS LLC as the legal entities that made benefit determinations on Plaintiffs’ claims and that decided their administrative appeals, id. ¶¶ 31, 101, 105, 119, 123, 131, 152, 162. using “a gap methodology established by OptumInsight and/or a third party vendor that uses a relative value scale or similar methodology.” Id. ¶ 42. The amount of any Out-of-network Provider’s bill that exceeds Eligible Expenses is not covered by the Plans. Id. ¶ 43. Instead, the Plan member is responsible for payment. Id. ¶ 44. Defendants have “the discretion and authority to decide . . . how the Eligible Expenses will be determined and otherwise covered”

under the Plans. Fresenius Plan Summary at 10; see also Morgan Stanley Plan Summary at 33. The Morgan Stanley Plan summary provides, in relevant part, that plan members “may not bring a lawsuit to recover benefits under a benefit plan until [they] have exhausted the plan’s administrative process . . . . If [the claimant’s] appeal is denied, [the claimant] [has] the right to file a lawsuit under ERISA, if it is within the earliest of: Six months following the date [their] appeal is denied . . . .” Morgan Stanley Plan Summary at 175. The Fresenius Plan summary provides in relevant part that plan members “cannot bring any legal action” against the claims administrator until “all required reviews of [their] claim have been completed.” Fresenius Plan Summary at 96.

I. Defendants’ Allegedly Improper Calculation of Eligible Expenses Plaintiffs take issue with how Defendants calculate Eligible Expenses. According to Plaintiffs, the Plans require Defendants to review “the actual amounts billed by providers in the same geographic area for the same service” and to set Eligible Expenses at a “competitive” level relative to those fees. Am. Compl. ¶ 45. Defendants “regularly use[]” at least one reliable public database of providers’ actual billed charges to determine Eligible Expenses: FAIR Health charge data. Id. ¶ 46.

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Popovchak v. UnitedHealth Group Incorporated, (S.D.N.Y. 2023).

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