Podium Corporation v. Chekkit Geolocation Services

District Court, D. Utah·Decided December 6, 2021·No. 2:20-cv-00352·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF UTAH

PODIUM CORPORATION INC., MEMORANDUM DECISION AND Plaintiff, ORDER GRANTING IN PART AND DENYING IN PART DEFENDANTS’ v. MOTIONS TO DISMISS

CHEKKIT GEOLOCATION SERVICES, Case No. 2:20-cv-352-JNP-DAO INC., EUGENE TAGLE, MYLES HIEBERT, DANIEL FAYLE, LEE KLIMPKE, and District Judge Jill N. Parrish EMILY FRANZ-LIEN, Magistrate Judge Daphne A. Oberg Defendants.

Before the court are three motions to dismiss filed by the individual defendants1 in this case. First, Defendant Eugene Tagle (“Tagle”) moves to dismiss two claims: (1) civil conspiracy and (2) aiding and abetting violations of the Computer Fraud and Abuse Act (“CFAA”) [ECF No. 105]. Second, Defendants Myles Hiebert (“Hiebert”), Daniel Fayle (“Fayle”), and Lee Klimpke (“Klimpke”) together move to dismiss the same two claims as Tagle [ECF No. 111]. Third, Defendant Emily Franz-Lien (“Franz-Lien) moves to dismiss for lack of personal jurisdiction or, in the alternative, moves to dismiss all three claims against her for failure to state a claim [ECF No. 109]. For the reasons stated below, the court GRANTS the motions to dismiss by Tagle, Hiebert, Fayle, and Klimpke and GRANTS IN PART and DENIES IN PART the motion by Franz-Lien.

1 The court refers to Eugene Tagle, Myles Hiebert, Daniel Fayle, Lee Klimpke, and Emily Franz- Lien as the “individual defendants.” The court refers to the individual defendants and Chekkit Geolocations Services, Inc. collectively as “Defendants.” BACKGROUND Plaintiff Podium Corporation (“Podium”), founded in 2014, is a Delaware corporation with its principal place of business in Lehi, Utah. Podium markets cloud-based software that helps small businesses engage customers. Podium’s platform includes features such as web-

based messaging and tools to generate more online reviews. Defendant Chekkit Geolocation Services, Inc. (“Chekkit”), founded in 2016, is a Canadian corporation with its principal place of business in Winnipeg, Canada. Chekkit began as a customer interaction management platform and, around 2018, added reputation management tools to its offerings. At present, Chekkit sells software that largely mirrors Podium’s platform. Chekkit has four directors: Hiebert as Chief Executive Officer, Fayle as Chief Security Officer, Klimpke as Chief Technology Officer, and Franz-Lien as Chief Operating Officer. Each director has worked for Chekkit for the company’s entire existence. Chekkit employed Tagle as a sales representative from October 2, 2017 to November 18, 2018, and again from November 11, 2019 to June 2, 2020. Tagle no longer works at Chekkit.

Chekkit and Podium are direct competitors. This dispute arises out of tactics that Chekkit and its employees used to compete with Podium. In early 2018, Defendants hatched a plan to learn more about Podium’s features. Defendants hoped to import those same features, along with Podium’s general “feel,” into their own product. Defendants aimed to create a nearly identical platform that they could market to businesses—many of whom already had contracts with Podium—at a lower price point. As a first step, Tagle, posing as an employee of a food services business (“Munch Box”), scheduled two demos with Podium sales representatives on April 2, 2018 and April 20, 2018. Tagle and Fayle attended the meetings and asked questions about Podium’s review feature, which assists customers with reputation management. In October 2019, Chekkit agents began targeting Podium customers, attempting to convince them to switch to Chekkit. Hiebert, Fayle, and Tagle messaged Podium customers through Podium’s webchat widget. They told Podium customers that they could save money while purchasing the exact same product, and provided a

link to a webpage comparing Chekkit and Podium’s services. At the same time, Klimpke and Franz-Lien worked behind the scenes to assist with onboarding new customers and building features that mirrored Podium’s features. In an attempt to gain further information about Podium’s platform, Defendants decided to purchase a Podium subscription. Knowing that Podium would not sell a subscription to Chekkit or its employees, Defendants created the alias “Eric Winters,” owner of Munch Box. Defendants built a website and Facebook page for Munch Box. Tagle—masquerading as Winters—scheduled another demo with Podium on December 5, 2019. Tagle used his personal phone number and personal email address to schedule the demo. During the demo, Tagle asked many specific questions about Podium’s newest feature, Teamchat. Tagle, as Winters, purchased a Podium

subscription for Munch Box the next day using Hiebert’s personal credit card and his own personal email and phone number. Tagle signed Podium’s Terms of Service and Acceptable Use Policy under the name Eric Winters. Defendants cancelled the Munch Box Podium subscription at the end of December 2019. Once Podium discovered Chekkit’s scheme, Podium sent Chekkit a cease-and-desist letter on December 24, 2019. The letter demanded that Chekkit immediately cease and desist from accessing Podium’s services, using any information Chekkit obtained from Podium’s services, using Podium’s name to promote non-Podium services, using Podium’s trademarks without authorization, using Podium’s webchat widget to target Podium’s customers, and making unauthorized copies of Podium’s copyrighted materials. On January 14, 2020, Chekkit acknowledged the cease-and-desist letter and promised that it was in compliance with the letter’s demands. But, according to Podium, Chekkit continued to engage in the type of conduct proscribed by the letter. On January 21, 2020, Podium invoked the dispute resolution clause

contained within its Terms of Service, which required that the parties engage in mediation by February 22, 2020. After receiving no response from Chekkit, Podium proceeded to file this lawsuit. Podium outlined ten causes of action, seven of which pertain solely to Defendant Chekkit. Two of the remaining claims, intentional interference with Podium’s existing and prospective economic relations and civil conspiracy, are directed at all Defendants. The final claim, aiding and abetting violations of the CFAA, pertains to the individual defendants. ANALYSIS The court first addresses Franz-Lien’s personal jurisdiction arguments asserted under Federal Rule of Civil Procedure 12(b)(2). It then addresses the individual defendants’ Rule 12(b)(6) motions to dismiss the civil conspiracy and aiding and abetting violations of the CFAA

claims. Finally, it addresses Franz-Lien’s Rule 12(b)(6) motion to dismiss the intentional interference claim. I. MOTION TO DISMISS PURSUANT TO RULE 12(b)(2) A plaintiff bears the burden of establishing that a court has personal jurisdiction over a defendant. Shrader v. Biddinger, 633 F.3d 1235, 1239 (10th Cir. 2011). When the issue of personal jurisdiction “is raised early on in litigation, based on pleadings (with attachments) and affidavits, that burden can be met by a prima facie showing.” Id. As with all motions to dismiss, the court “must accept all the well-pleaded allegations of the complaint as true and must construe them in the light most favorable to the plaintiff.” Albers v. Bd. of Cnty. Comm’rs, 771 F.3d 697, 700 (10th Cir. 2014) (citation omitted). Finally, “[i]n evaluating a motion to dismiss, we may consider not only the complaint, but also the attached exhibits.” Commonwealth Prop. Advocs., LLC v. Mortg. Elec. Registration Sys., Inc., 680 F.3d 1194, 1201 (10th Cir. 2011). Podium advances two independent justifications for the court to find personal jurisdiction

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Podium Corporation v. Chekkit Geolocation Services, (D. Utah 2021).

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