Pitts-Baad v. Valvoline Instant Oil Change

2012 Ohio 4811
Ohio Court of Appeals·Decided October 15, 2012·No. 2012 CA 00028·Published

Opinion

COURT OF APPEALS

STARK COUNTY, OHIO

FIFTH APPELLATE DISTRICT

: JUDGES:

CHRISTINA PITTS-BAAD : Sheila G. Farmer, P.J.

: John W. Wise, J.

Plaintiff-Appellant : Julie A. Edwards, J.

:

-vs- : Case No. 2012 CA 00028 :

:

VALVOLINE INSTANT OIL CHANGE, : OPINION et al.,

Defendants-Appellees

CHARACTER OF PROCEEDING: Civil Appeal from Stark County Court of Common Pleas Case No.

2011-CV-00576

JUDGMENT: Affirmed DATE OF JUDGMENT ENTRY: October 15, 2012 APPEARANCES: For Plaintiff-Appellant For Defendants-Appellees

LEWIS A. ZIPKIN CARLY E. CHU GREER A. HOPKINS RYAN W. GREEN Zipkin Whiting Co., L.P.A. Dinsmore & Shohl, LLP The Zipkin Whiting Building Suite 1900 3637 South Green Road 255 East Fifth Street Beachwood, Ohio 44122 Cincinnati, Ohio 45202

Edwards, J.

{¶1} Plaintiff-appellant, Christina Pitts-Baad, appeals from the January 6, 2012, Judgment Entry of the Stark County Court of Common Pleas granting the Motion for Summary Judgment filed by defendants-appellees Valvoline Instant Oil Change, Brian Fleming and Ashland, Inc.

STATEMENT OF THE FACTS AND CASE

{¶2} On September 8, 2009, appellant was hired by appellee Valvoline Instant Oil Change (“Valvoline”) by Area Manager Nancy Regula as an Assistant Manager. Appellee Valvoline is a division of appellee Ashland, Inc. Appellant had been told that she was on the fast track Assistant Manager program and that she would have 90 days to pass all certifications and the panel interviews for the Certified Technician, Senior Technician and Assistant Manager positions. Appellant knew that if she did not pass the same, she could be either terminated or demoted.

{¶3} Appellant passed her Certified Technician certification on the first try, but failed her Senior Technician certification after she failed the customer service component of the exam. Appellant retook the Senior Technician certification and passed on her second attempt. Appellant failed the Assistant Manager panel interview and did not pass the same within 90 days of her hiring. However, she was not terminated and was permitted to continue working as a Senior Technician, but at the higher salary and title of an Assistant Manager.

{¶4} On June 29, 2010, appellant, who was approximately eight months pregnant at the time, tripped over a cord and fell onto the floor of the service center. After the Manager asked her if she was okay, appellant indicated that she thought that she was and went back to work. She continued working and later that evening, while at home, started to worry about her fall. The next morning, appellant called her doctor’s office and after speaking with the nurse midwife, decided that she needed to follow “the injury procedures and make the report that I had fallen at work.” Appellant’s Deposition Transcript at 40. Appellant then followed company policy and called 1-800-ASHLAND to report her injury. When asked why she had not followed company procedure on June 29, 2010, appellant responded that she did not believe that there was an injury at that time and that “the general practice was if there was not an injury requiring medical attention, no one ever called.” Appellant’s Deposition at 45. No one told appellant on June 29, 2010, not to report her injury or fall. On July 1, 2010, appellant met with Brian Fleming and another Manager who told her that she should have reported her injury on the day it happened. Appellant went on medical leave and did not work after July 1, 2010, before she took her maternity leave. Although she was ineligible for FMLA [Family & Medical Leave Act] leave, the Company offered appellant a medical leave of absence starting on July 1, 2010.

{¶5} According to appellant, when she returned from maternity leave on October 4, 2010, the work environment was different and employees were “distrusting.” Appellant’s Deposition at 66. Appellant testified that she was able to pump breast milk while working at appellee Valvoline during her breaks. Appellant used the only available closed space with a lock in the service center, which was a public bathroom. The toilet seat in the bathroom had no lid and was broken and the bathroom, according to appellant, was dirty. Appellant sat on the broken toilet seat while pumping her breast milk. While appellant indicated that, at longest, she could go up to four hours without

Stark County App. Case No. 2012 CA 00028 4

expressing milk, at times she had to wait longer. On one occasion, appellant had to wait approximately six hours before expressing her milk. The following testimony was adduced when she was asked during her deposition whether she talked with anyone at appellee Valvoline or appellee Ashland about such incident:

{¶6} “Q. Did you talk with anybody at Valvoline or Ashland after the incident the day that you just described for us about what happened?

{¶7} “A. No.

{¶8} “Let me correct that.

{¶9} “Q. All right.

{¶10} “A. I had mentioned to other employees. I don’t remember specifically who, but I know I had brought the time thing up after that point, that ‘Hey, I can’t go that long I’ve got to go - -’ and I did it almost on a daily basis, so I think almost everybody in the shop was aware that I was supposed to be going on my break somewhere in that timeframe.

{¶11} “Q. The four-hour mark - -

{¶12} “A. Uh-huh.

{¶13} “Q. - - at the maximum end of time?

{¶14} “A. Right.

{¶15} “Q. All right.

{¶16} “A. Which usually was about mid shift, so for the most part - - for the most part, they could close to accommodate it, but there were several times where they would just say ‘We’re too busy. You can’t go yet,’ and it extended past that four-hour mark.” Appellant’s Deposition at 95-96.

{¶17} When appellant requested to take an early break to express breast milk, her supervisor usually allowed her to take the break within a half hour or forty-five minutes. Appellant indicated that she did not recall bringing up breastfeeding during her conversation with Brian Fleming, who was an Area Manager, after she returned to work from maternity leave and did not recall complaining to anyone else at the company about the issues involving breastfeeding.

{¶18} On November 9, 2010, appellant, who was working as the Manager, and Michael Bruno, a relatively new Technician, were working at the store when a Jeep with a diesel motor came in for an oil change. Appellant had previously serviced the same Jeep and knew that it had had a problem with its drain plug at another Valvoline Oil Change store. Appellant was working topside while Bruno was working underneath the car. During the oil change, after Bruno was taking much longer than normal to perform his duties, appellant bent down and asked him what was going on and whether everything was okay. Bruno indicated that he was having a hard time getting the drain plug out of the vehicle. When appellant asked Bruno if they were good now, Bruno responded “I think so.” Appellant’s Deposition at 175. According to appellant, Bruno indicated that the drain plug was tight. Bruno asked appellant if she could add a small amount of oil to make sure that the plug would not leak. Although she knew that it was not standard procedure to add oil, appellant added about a quart, which she admitted was unusual. Appellant admitted that she did not 100% follow appellee Valvoline’s SuperPro procedures.

{¶19} One or two days later, the owner of the Jeep brought it into appellee Valvoline’s Belden Village store where it was determined that the drain plug was stripped and the oil pan was damaged. The repair cost appellee Valvoline approximately $1,000.00. It was the second time that appellee Valvoline had replaced the same drain pan. Both appellant and Bruno were terminated.

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