Pitkin v. State Farm General Insurance Company

CourtDistrict Court, N.D. California
DecidedJuly 15, 2025
Docket3:23-cv-00924
StatusUnknown

This text of Pitkin v. State Farm General Insurance Company (Pitkin v. State Farm General Insurance Company) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pitkin v. State Farm General Insurance Company, (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 MELISSA PITKIN, et al., Case No. 23-cv-00924-WHO

8 Plaintiffs, ORDER CERTIFYING CLASS v. 9 Re: Dkt. Nos. 61, 75, 87, 89 10 STATE FARM FIRE AND CASUALTY COMPANY, 11 Defendant.

12 13 Plaintiffs Melissa Pitkin and Dan Grout (a married couple, together, “plaintiffs”) bring this 14 class action complaint against defendant State Farm General Insurance Company (“State Farm”), 15 alleging that State Farm has a common practice of depreciating sales tax when calculating actual 16 cash value (“ACV”) benefits payments to policyholders, which plaintiffs claim violates California 17 Insurance Code section 2051(b). As a result of this uniform practice in California, plaintiffs say 18 that they and the proposed Class (which they estimate to number in the tens of thousands) share a 19 common problem and common claims. They seek class certification under Federal Rules of Civil 20 Procedure 23(a) and 23(b) for all four of their causes of action: declaratory relief, breach of 21 contract, breach of the implied covenant of good faith and fair dealing, and violation of 22 California’s Unfair Competition Law (Cal. Bus. & Prof. Code §§ 17200, et seq). 23 State Farm concedes that its practice is to depreciate sales tax when calculating ACV but 24 insists that the practice is lawful. It opposes class certification, arguing that the plaintiffs’ experts’ 25 opinions should be disregarded as unreliable and that individual issues predominate over common 26 ones both as to class ascertainability and damages calculations. But the plaintiffs have offered a 27 feasible methodology for calculating damages classwide, have demonstrated that the class is 1 ACV for personal property insurance policies like those held by the putative Class Members 2 predominates over whatever individualized issues may arise. In short, the plaintiffs have satisfied 3 the Rule 23 requirements for class certification.1 The motion to certify the class is GRANTED.2 4 BACKGROUND 5 A. The Plaintiffs 6 Pitkin and Grout own a home together in Healdsburg, California. They hold a 7 homeowner’s insurance policy from State Farm, policy number 57-C4-6752-1 (the “Policy”), 8 which covered certain losses to their home and all of its contents.3 The Policy included the “main 9 policy form” (FP-7955, CA) as well as a “homeowners endorsement form” (FE-3422). Subject to 10 the Policy’s terms, conditions, and exclusions, the Policy included “Coverage B – Personal 11 Property” limits of $506,574, and other various special limits.4 Regarding settlement of Coverage 12 B claims, the Policy provides for settlement of damaged personal property in several ways, 13 including actual cash value (“ACV”), market value, and replacement cost (“RC”). Declaration of 14 1 The class period will be modified to be consistent with the relevant statutes of limitations 15 associated with the plaintiffs’ claims.

16 2 State Farm has filed an Administrative Motion to File Under Seal. Dkt. No. 75. It seeks to seal exhibits it previously designated as “confidential,” which it has filed provisionally under seal 17 alongside its response to the plaintiffs’ Motion. Those documents that State Farm seeks to seal concern nonpublic claim-specific policyholder information. Good cause shown, the motion to seal 18 is GRANTED.

19 Plaintiffs’ Administrative Motion to Consider Whether Another Party’s Material Should be Sealed (Dkt. No. 87), to which State Farm properly responded (Dkt. No. 88), is also GRANTED. 20 Accordingly, the portions of the Declaration of Tyson C. Redenbarger and the Declaration of Nabilah Hossain filed in support of the plaintiffs’ Reply (Dkt. No. 86), and exhibits attached 21 thereto, shall be sealed in the manner laid out by State Farm in its responsive statement at Dkt. No. 88. Public, redacted versions of these sealed documents already exist on the docket. 22

3 State Farm points out that the Policy was issued initially to Mildred Cussins and Bonnie Pitkin, 23 who are Melissa Pitkin’s grandmother and mother, respectively. Following receipt of the at-issue Claim, State Farm retroactively added Melissa Pitkin and Dan Grout as named insureds. Oppo. 3, 24 n.2.

25 4 State Farm provides that the special limits or sublimits applicable to Coverage B under the Policy include: Jewelry and Furs ($1,500/$2,500); Cash ($200); Business Property ($1,500/$750); 26 Securities and Other Papers ($1,000); Watercraft ($1,500); Trailers ($1,500); Stamps ($2,500); Firearm Theft ($2,500); Silverware and Goldware Theft ($2,500); Electronic Data Processing 27 Equipment ($5,000). See State Farm Opposition to Class Certification (“Oppo.”) [Dkt. No. 76] 3, 1 Donna Blazewich (“Blazewich Decl.”) [Dkt. No. 76-5] ¶ 7. 2 On August 20, 2020, the Walbridge Fire burned down the plaintiffs’ home. See 3 Declaration of Melissa Pitkin (“Pitkin Decl.”) ¶¶ 7-9; Declaration of Dan Grout (“Grout Decl.”) ¶¶ 4 7-9. After losing their home and personal possessions, the plaintiffs tendered a claim to State 5 Farm for their losses under the Policy. State Farm accepted the claim and adjusted their losses 6 pursuant to the Policy’s terms, which stated that the plaintiffs are entitled to recover ACV for their 7 personal property losses. On December 16, 2022, and January 24, 2023, the plaintiffs received 8 partial payments from State Farm for their personal property contents losses. State Farm also sent 9 the plaintiffs “loss payment worksheets” that showed their ACV benefits for their personal 10 property. Pitkin Decl. ¶¶ 7-8; Grout Decl. ¶¶ 7-8. 11 For all items of property where sales tax was applicable, State Farm depreciated sales tax 12 in calculating ACV. Pitkin Decl. ¶ 9; Grout Decl. ¶ 9. That practice is what the plaintiffs 13 challenge in this action. 14 B. State Farm’s policies and procedures regarding settlement of personal property claims 15 State Farm describes its process of handling personal property claims like the plaintiffs’ as 16 follows. When a claim is reported to State Farm, its claims personnel open a new claim in State 17 Farm’s “Enterprise Claims System” (“ECS”) and a unique claim number is assigned to the claim. 18 Blazewich Decl. ¶ 3. ECS is a “proprietary relational database” that State Farm uses to store its 19 data in various forms. Declaration of Jay Thorpe (“Thorpe Decl.”) ¶¶ 4, 6, 20. After a claim is 20 opened in ECS, State Farm claims personnel “generally” contact the insured or claimant to discuss 21 the claim. Blazewich Decl. ¶ 3. State Farm may settle a covered personal property or contents 22 loss claim during that first contact, or it may not, depending on the circumstances of a particular 23 claim. Id. ¶ 14. 24 According to State Farm, if a claim “involves more than a few items or is not settled 25 during a first contact,” at that point the claims personnel may “utilize the XactContents® tool to 26 assist in valuing lost property for claim settlement purposes.” Id. Third party entity Verisk owns 27 the XactContents® tool. See Declaration of Jennifer Hoffman (“Hoffman Decl.”) [Dkt. No. 76-1] 1 ¶¶ 4-5; id., Ex. 2 (Peterson Depo.) at pp. 57-58; id. Ex. Ex. 3 (Melzer Depo.) at p. 95. The 2 XactContents® tool is capable calculating RC and ACV and then generating reports containing 3 RC and ACV calculations for contents “consistent with State Farm’s ACV methodology in 4 California”; State Farm concedes that methodology includes depreciating sales tax in the 5 calculation of ACV. See Blazewich Decl. ¶ 15 (explaining that State Farm calculates ACV in 6 California by calculating the RC of an item, including sales tax where applicable, and then 7 subtracting depreciation from the RC); see also Class Cert. Mot. Ex. 4 (“Operation Guideline 75- 8 50 Betterment, Depreciation, and Actual Cash Value”); id., Ex. 5 (Defendant State Farm’s 9 Response to Plaintiff’s Irrog. No. 3).

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Pitkin v. State Farm General Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pitkin-v-state-farm-general-insurance-company-cand-2025.