Philips North America LLC v. Image Technology Consulting LLC

CourtDistrict Court, N.D. Texas
DecidedNovember 21, 2022
Docket3:22-cv-00147
StatusUnknown

This text of Philips North America LLC v. Image Technology Consulting LLC (Philips North America LLC v. Image Technology Consulting LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Philips North America LLC v. Image Technology Consulting LLC, (N.D. Tex. 2022).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION

PHILIPS NORTH AMERICA LLC, § § Plaintiff, § § v. § CIVIL ACTION NO. 3:22-CV-0147-B § IMAGE TECHNOLOGY § CONSULTING, LLC and MARSHALL § R. SHANNON, § § Defendants. §

MEMORANDUM OPINION AND ORDER

Before the Court is Defendants Image Technology Consulting, LLC (“Image Technology”) and Marshall R. Shannon (collectively, the “Defendants”)’s Motion to Dismiss (Doc. 36) and Brief in Support (Doc. 37). Because Plaintiff’s claim is not preempted by TUTSA and Defendants do not otherwise meet their burden for dismissal, the Court DENIES Defendants’ Motion. I. BACKGROUND1 Philips North America LLC (“Philips”) makes and services medical imaging systems. Doc. 31, Am. Compl., ¶ 1. These systems include the “CT and PET scanners, x-ray machines, ultrasound machines, MR scanners, and nuclear medicine scanners” used at hospitals and medical centers. Id. ¶ 19. The systems contain proprietary software and optional add-on features that are licensed to end users for a fee. Id. ¶ 20. To implement this licensing system, the systems contain various access control measures. Id. Philips also has its customers enter into agreements when they purchase a

1 The Court draws the following factual account from Philips’s Amended Complaint (Doc. 31). medical imaging system, which include the “Philips Standard Terms and Conditions of Sale” and “Philips Software Licensing Agreement.” Id. ¶ 121. Beyond the systems themselves, Philips has also developed “extensive proprietary

information, documentation, and software” for the systems’ servicing and maintenance. Id. ¶ 22. Philips refers to these service tools and documentation as its Customer Service Intellectual Property (“CSIP”). Id. Philips provides individuals access to varying “levels” of CSIP depending on the person’s role and contractual terms. Id. ¶ 25. “CSIP Level 0 materials are available to [anyone] in the United States who request[s] access to such materials.” Id. CSIP Level 1 materials are “available only to Philips’ employees and customers with a valid contract and subject to non-disclosure agreements.”

Id. CSIP Level 2 is available “for certain Philips’ [sic] employees and specific trade partners under contract.” Id. And CSIP Level 3 is reserved for only a “subset of service specialists within Philips.” Id. Individuals with above Level 0 access must sign a confidentiality agreement that acknowledges “Philips’ substantial investment in Philips’ proprietary information.” Id. ¶ 27. Philips controls access to the varying levels of CSIP using its Integrated Security Tool (“IST”). Id. ¶ 29. Specifically, the IST “generates a user-specific IST certificate” which “specifies

the tools the user is entitled to access.” Id. The IST certificate is thus like a “key card that allows only the specific user with appropriate entitlements” to gain access to the CSIP materials. Id. “For example, a user with an IST certificate that provides Level 1 access to Philips’ CT documents and Level 0 access to Philips’ X-Ray documents, would be prevented from decrypting Level 2 CT documents or Level 1 or Level 2 X-Ray documents . . . .” Id. ¶ 33. Defendant “Image Technology is a medical device equipment sale[s] and servicing company that sell[s] Philips’ medical imaging devices”—specifically parts for and servicing of Philips MRI systems—and Shannon “is [its] director of operations.” Id. ¶¶ 4, 38–41. Philips granted

Defendants CSIP Level 0 access to service Philips systems and never authorized a higher level of access. Id. ¶¶ 52–56. However, while investigating a “third-party medical device repair company, 626 Holdings, LLC and its principal, Alexander Kalish,” Philips discovered Kalish had created a “software program to generate fake Philips IST certificates” that impersonated Philips employees. Id. ¶ 43. Kalish “generated a fake Philips IST certificate for Defendants” and provided Defendants with unauthorized copies of Philips’s CSIP materials. Id. Defendants used these “fake and/or

unauthorized IST certificates to hack Philips’ access control mechanisms on the Philips systems to gain unlicensed and unauthorized access to Philips systems[,] . . . . including software to modify medical devices.” Id. ¶ 42. Philips also alleges that Defendants themselves “sell and/or provide fake and/or unauthorized IST certificates to third parties” resulting in “unauthorized access to Philips’ restricted software.” Id. For example, in another investigation, “Philips learned that Defendants

provided and/or sold one or more unauthorized certificates” to Alpha Biomedical and Diagnostic Corp. (“Alpha”). Id. ¶ 44. Defendants used fake Philips IST certificates when servicing Philips systems for Alpha, altering the settings to grant “above Level 0 access to Philips’ CSIP during its service and repair activities.” Id. ¶ 45. Moreover, Defendants advertise their ability to provide this service support and access to customers on their website. Id. ¶¶ 59–60. For example, Image Technology’s advertised technical support includes “PDF support of [original equipment manufacturer (‘OEM’)] documents, help pages, short cuts, and other support help for sites and engineers.” Id. ¶ 41. Image Technology further claims to be “the leading third party parts and service provider [that] . . . owns all the test

tools, ramp and shim supplies, plus phantoms and fixtures necessary to make your images meet or exceed OEM specifications at a fraction of the OEM cost!” Id. ¶ 126. Philips filed its Complaint on January 21, 2022, asserting unfair competition and fraud claims, as well as claims under the Computer Fraud and Abuse Act (“CFAA”), Digital Millennium Copyright Act (“DMCA”), Defend Trade Secrets Act (“DTSA”), and Texas Uniform Trade Secrets Act (“TUTSA”). Doc. 1, Compl., ¶¶ 61–137. Defendants previously filed a motion to dismiss on May 4, 2022. Doc. 19, Mot. Dismiss. The Court upheld four out of five of Philips’s claims

but dismissed without prejudice the unfair competition claim because Philips had not specifically identified “which cause(s) of action support the unfair competition claim.” Doc. 27, Mem. Op. Order, 19. Philips in turn filed its Amended Complaint, which provides four potential bases for the unfair competition claim: Defendants’ violation of the CFAA, Defendants’ violation of the DMCA, false advertising, and tortious interference with contract. Doc. 31, Am. Compl., ¶ 119.

Defendants filed another motion to dismiss under Federal Rule of Civil Procedure 12(b)(6). Doc. 36, Mot. Dismiss. In their motion, Defendants first argue that Philips’s unfair competition claim fails because it is preempted by TUTSA and, to the extent the claim rests on false advertising or tortious interference, those underlying claims are inadequately pleaded. Doc. 37, Br. Supp., ¶¶ 4–11. Second, Defendants argue that an unfair competition claim based on the CFAA or

DMCA is preempted and would lead to duplicative litigation. Id. ¶¶ 12–15. Because the Court finds Philips’s unfair competition claim is not preempted by TUTSA and Defendants have otherwise failed to carry their burden for dismissal, the Motion is DENIED. II.

LEGAL STANDARDS A. Rule 12(b)(6) Standard Under Federal Rule of Civil Procedure 8(a)(2), a complaint must contain “a short and plain statement of the claim showing that the pleader is entitled to relief.” Rule 12(b)(6) authorizes a court to dismiss a plaintiff’s complaint for “failure to state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6).

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Philips North America LLC v. Image Technology Consulting LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/philips-north-america-llc-v-image-technology-consulting-llc-txnd-2022.