Philips Medical Systems Puerto Rico, Inc. v. Alpha Biomedical and Diagnostic Corp.

District Court, D. Puerto Rico·Decided July 16, 2021·No. 3:19-cv-01488·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF PUERTO RICO PHILIPS MEDICAL SYSTEMS PUERTO RICO, INC., et al., Plaintiffs-Counterclaim Defendants

v. Civil No. 19-1488 (BJM)

ALPHA BIOMEDICAL AND DIAGNOSTIC CORP., et al., Defendants-Counterclaimants.

OPINION & ORDER Philips Medical Systems Puerto Rico, Inc., Philips Medical Systems Nederland B.V. and Philips India Limited (collectively “Philips” or “counterclaim defendants”) sought relief against Alpha Biomedical (“Alpha”) based on allegations that Alpha had used Philips’ intellectual property without authorization while servicing Philips brand MRI systems. Docket No. 9. Alpha asserted counterclaims for tortious interference with contract, defamation, and unlawful restraint of trade and monopolization. Docket No. 33 at 26-46. Philips moved to dismiss, and I granted that motion in part, finding that the claim for tortious interference survived but dismissing Alpha’s defamation and antitrust claims with leave to amend. Docket No. 79. Alpha then filed an amended counterclaim asserting claims for tortious interference and defamation. Docket No. 80 (“Countercl. Compl.”). Now before the court is Philips’ motion to dismiss the amended counterclaim. Docket No. 85. Alpha opposed, Docket No. 92, Philips replied, Docket No. 107, and Alpha submitted a surreply, Docket No. 103. This matter is before me by consent of the parties. Docket Nos. 35, 36. For the reasons that follow, Philips’ motion to dismiss is GRANTED IN PART. STANDARD OF REVIEW When faced with a motion to dismiss for failure to state a claim under Rule 12(b)(6), the court “accept[s] as true all well-pleaded facts alleged in the complaint and draws all reasonable inferences therefrom in the pleader’s favor” to determine whether the complaint states a claim for

which relief can be granted. Santiago v. Puerto Rico, 655 F.3d 61, 72 (1st Cir. 2011). The court “may augment these facts and inferences with data points gleaned from documents incorporated by reference into the complaint, matters of public record, and facts susceptible to judicial notice.” Starr Surplus Lines Ins. Co. v. Mountaire Farms Inc., 920 F.3d 111, 114 (1st Cir. 2019) (quoting Haley v. City of Boston, 657 F.3d 39, 46 (1st Cir. 2011)) (internal quotations omitted). In undertaking this review, the court must first, ‘isolate and ignore statements in the complaint that simply offer legal labels and conclusions or merely rehash cause-of-action elements[,]’ then ‘take the complaint's well-pled (i.e., non-conclusory, non-speculative) facts as true, drawing all reasonable inferences in the pleader's favor, and see if they plausibly narrate a claim for relief.’

Zell v. Ricci, 957 F.3d 1, 7 (1st Cir. 2020) (alterations in original) (quoting Zenón v. Guzmán, 924 F.3d 611, 615–16 (1st Cir. 2019)). “Plausible, of course, means something more than merely possible, and gauging a pleaded situation's plausibility is a ‘context-specific’ job,” which requires drawing on “‘judicial experience and common sense.’” Schatz v. Republican State Leadership Comm., 669 F.3d 50, 55 (1st Cir. 2012) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 679 (2009)). BACKGROUND Unless otherwise specified, the following facts are drawn from Alpha’s amended counterclaim complaint. As with any 12(b)(6) motion, facts from the amended counterclaim are taken as true and all reasonable inferences drawn in counterclaimant’s favor. Alpha is a Puerto Rico corporation that sells, distributes, and services sophisticated medical equipment, having engaged in that business for approximately 26 years. Countercl. Compl. ¶¶ 4, 11. From 2002 to 2011, Alpha served as the exclusive distributor in Puerto Rico of Philips brand parts and medical products. Id. ¶ 10. In March 2011, Philips abruptly ended its relationship with

Alpha. Id. ¶ 14. Since then, Philips has undertaken steps to undermine Alpha’s operations in Puerto Rico. Id. ¶ 15. Philips had a service contract with Metro Pavía Inc. (“Metro Pavía”), which expired on December 31, 2018. Id. ¶ 26. Metro Pavía was not satisfied with Philips’ work, so it opened a service bidding process in which Philips, Alpha, and another provider participated. Id. ¶¶ 27-28. Alpha presented the lowest bid, and Metro Pavía awarded the contract to Alpha. Id. ¶ 29. Alpha has since lost its engagement with Metro Pavía. Id. ¶ 31. Beginning around December 2019, Philips began contacting Alpha’s clients to perform what Philips described as “mandatory security updates” to Philips brand medical equipment. Id. ¶ 32. The result of these “updates” is that “Level 0” access is eliminated. Id. ¶ 34. According to

Philips, “Level 0” access is a means by which its medical devices can be serviced. Docket No. 9 ¶ 29. Services with Level 0 access can perform “basic configuration, installation, and a few basic diagnostics.” Id. According to Alpha, because Philips is eliminating Level 0 access, third-party service providers, such as Alpha, cannot run diagnostics or calibrate their clients’ equipment without an access key purchased through Philips. Countercl. Compl. ¶ 35. Philips has performed these “updates” whether or not the client has a servicing agreement with Philips. Id. ¶ 33. At least one client, Dr. José A. Rivera Rivera (“Dr. Rivera”) of Medical X- Ray center, has questioned the need for the update. Id. ¶ 36. He asked a Philips representative whether the update was necessary to comply with the applicable technical standards. Id. The representative informed Dr. Rivera that the update only addressed a security issue. Id. ¶ 37. When Dr. Rivera stated that the update was unnecessary in his case, the Philips representative threatened to inform medical insurance companies that Dr. Rivera’s equipment was obsolete. Id. ¶ 38. Philips’ elimination of Level 0 access is endangering Alpha’s existence and creating

potentially life-threatening situations. Id. ¶ 49. In early February 2020, an MRI at San Francisco Hospital (a Metro Pavía facility) lost its internal pressure. Id. ¶¶ 50-51. When this happens, an MRI’s magnetic field can collapse, which would significantly disrupt the hospital’s ability to treat patients. Id. ¶ 51. Alpha was charged with remedying the situation. If Alpha had Level 0 access, it could have solved the problem in approximately one hour. Id. ¶ 55. But because Philips had eliminated Alpha’s Level 0 access, Alpha had to find a workaround, solving the problem after twenty-four hours. Id. ¶ 54. Philips continues to have remote access to the equipment installed in Alpha’s client’s facilities, including the ability to modify any information stored in the equipment’s system. Id. ¶¶ 57-58. Such access took place, at least once, on December 21, 2018, when an employee of Philips

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