Philecia Whiting v. Care Credit, et al.

CourtDistrict Court, E.D. Michigan
DecidedDecember 3, 2025
Docket5:25-cv-10959
StatusUnknown

This text of Philecia Whiting v. Care Credit, et al. (Philecia Whiting v. Care Credit, et al.) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Philecia Whiting v. Care Credit, et al., (E.D. Mich. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

Philecia Whiting,

Plaintiff, Case No. 25-10959

v. Judith E. Levy United States District Judge Care Credit, et al., Mag. Judge Anthony P. Patti Defendants.

________________________________/

OPINION AND ORDER PARTIALLY DISMISSING THE CASE WITHOUT PREJUDICE

Pro se Plaintiff Philecia Whiting brings this action against Defendants Care Credit and Synchrony Bank, alleging violations of the Fair Credit Reporting Act (FCRA) (Count I), the Equal Opportunity Credit Act (EOCA) (Count II), the Consumer Financial Protection Act (CFPA) (Count III), the Truth in Lending Act (TILA) (Count IV), and “identity theft laws, 18 U.S.C. § 1028” (Count V). (ECF No. 1, PageID.2.) For the reasons set forth below, Counts I, III, IV, and V are dismissed without prejudice under 28 U.S.C. § 1915(e)(2)(B); Count II survives dismissal. I. Background Plaintiff alleges that she is “a consumer,” that Care Credit is “a

financial services company offering credit-related services,” and that Synchrony Bank is “a financial institution.” (ECF No. 1, PageID.1, ¶¶ 1–

3.) Plaintiff alleges that she opened a Care Credit account in November 2022 and paid off its balance in February 2023. (Id. at ¶¶ 6–7.) On March 1, 2023, she received an email from Defendants “referencing a new

account number” and “stating that a lost/stolen card replacement was being issued.” (Id. at ¶ 8.) Plaintiff indicates that she “never reported the card as lost or stolen.” (Id. at ¶ 9.) She denies authorizing the opening of

a new account. (Id.) Plaintiff contacted Defendants immediately “to dispute the unauthorized account.” (Id. at PageID.2, ¶ 10.) According to Plaintiff,

“Defendants falsely stated that the previous account . . . had an outstanding balance and unilaterally created a new account . . . transferring the prior balance.” (Id. at ¶ 11.) Plaintiff asked Defendants

for documentation regarding the new account, “including the application or authorization used to create” it, but Defendants “refused” to fulfill her request. (Id. at ¶ 12.) Plaintiff states that she filed an identity theft and fraud claim with the Consumer Financial Protection Bureau (CFPB). (Id. at ¶ 13.) She

alleges that “[i]n response, Defendants erased all records of both accounts from Plaintiff’s online Care Credit portal and removed all related credit

reporting.” (Id. at ¶ 14.) As noted above, Plaintiff brings five counts: violations of the FCRA (Count I), the ECOA (Count II), the CFPA (Count III), TILA (Count IV),

and “identity theft laws, 18 U.S.C. § 1028” (Count V). (ECF No. 1, PageID.2.) Plaintiff seeks declaratory, injunctive, and monetary relief. (Id. at PageID.3.) The Court granted Plaintiff’s request to proceed

without prepayment of the filing fee pursuant to 28 U.S.C. § 1915(a)(1). (ECF Nos. 2, 6.) II. Legal Standard

Because Plaintiff has been given permission to proceed without prepayment of the filing fee, the Court must screen the complaint under § 1915(e)(2)(B) to determine if the action “is frivolous or malicious,” “fails

to state a claim on which relief may be granted,” or “seeks monetary relief against a defendant who is immune from such relief.” 28 U.S.C. § 1915(e)(2)(B); see McGore v. Wrigglesworth, 114 F.3d 601, 608–09 (6th Cir. 1997) (instructing that district courts must screen a complaint filed by an indigent non-prisoner under § 1915(e)(2) “before process is served

or the individual has had an opportunity to amend the complaint,” given that “[t]he moment the complaint is filed, it is subject to review under

§ 1915(e)(2)”), overruled on other grounds by, LaFountain v. Harry, 716 F.3d 944, 951 (6th Cir. 2013). “The complaint must be dismissed if it falls within the requirements of § 1915(e)(2) when filed.” McGore, 114 F.3d at

609; see Jenkins v. Young, No. 2:23-cv-13188, 2024 U.S. Dist. LEXIS 117773, at *3 (E.D. Mich. July 3, 2024) (dismissing a case for failure to state a claim after screening the complaint under § 1915(e)(2)).

Federal Rule of Civil Procedure 8(a) requires that a complaint set forth “a short and plain statement of the claim showing that the pleader is entitled to relief” as well as “a demand for the relief sought.” Fed. R.

Civ. P. 8(a)(2)–(3). Rule 8 is intended to give a defendant “fair notice of what the . . . claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (quotation omitted).

“[D]etailed factual allegations” are not required under Rule 8’s pleading standard, but the standard “demands more than an unadorned, the-defendant-unlawfully-harmed-me accusation.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 555). The “[f]actual allegations must be enough to raise a right to relief above the speculative

level on the assumption that all the allegations in the complaint are true (even if doubtful in fact).” Twombly, 550 U.S. at 555 (footnote and

citations omitted). Stated differently, “a complaint must contain sufficient factual matter, accepted as true, ‘to state a claim to relief that is plausible on its face.’” Iqbal, 556 U.S. at 678 (quoting Twombly, 550

U.S. at 570). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. (citing

Twombly, 550 U.S. at 556). “[A] pro se complaint is to be liberally construed and, ‘however inartfully pleaded, must be held to less stringent standards than formal

pleadings drafted by lawyers.’” Briggs v. Westcomb, 801 F. App’x 956, 959 (6th Cir. 2020) (citation and quotation omitted). This leniency, however, “is not boundless.” Martin v. Overton, 391 F.3d 710, 714 (6th Cir. 2004).

Pro se status does not exempt litigants from meeting basic pleading requirements, nor does it obligate a court to formulate allegations that have not been pleaded. See Porter v. Genovese, 676 F. App’x 428, 440 (6th Cir. 2017) (quoting Wells v. Brown, 891 F.2d 591, 594 (6th Cir. 1989)).

III. Analysis A. Count I: Violation of the Fair Credit Reporting Act (FCRA) Plaintiff's FCRA claim in Count I is dismissed for failure to state a

claim upon which relief can be granted. Plaintiff alleges that she is “a consumer” within the meaning of the FCRA.1 She asserts that Defendants violated the FCRA by: (1) “creating

. . . an unauthorized account without Plaintiff's consent;” (2) “fail[ing] to properly investigate Plaintiff's dispute;” and (3) “continu[ing] to provide inaccurate information to consumer reporting agencies and send emails

and mail of the debt.” (ECF No.

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