Pet Silk, Inc. v. Jackson

481 F. Supp. 2d 824, 2007 U.S. Dist. LEXIS 22377, 2007 WL 951635
CourtDistrict Court, S.D. Texas
DecidedMarch 28, 2007
DocketCivil Action H-06-2465
StatusPublished
Cited by1 cases

This text of 481 F. Supp. 2d 824 (Pet Silk, Inc. v. Jackson) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pet Silk, Inc. v. Jackson, 481 F. Supp. 2d 824, 2007 U.S. Dist. LEXIS 22377, 2007 WL 951635 (S.D. Tex. 2007).

Opinion

Order for Preliminary Injunction Findings of Fact and Conclusions of Law in Support Thereof

MILLER, District Judge.

Pending before the court is plaintiffs motion for preliminary injunction. Dkt. 1. The court conducted a hearing on March 13, 2007, heard testimony, and admitted exhibits concerning the preliminary injunction. After considering the arguments of the parties and the applicable law, the court is of the opinion that the motion should be GRANTED as specified below. Therefore, the court makes the following findings of fact and conclusions of law under Federal Rule of Civil Procedure 52(a).

Findings of Fact 1

The plaintiff, Pet Silk, Inc. (“PSI”), is a Texas corporation in the business of selling pet grooming products through distributors worldwide. Beauty Elite Group holds the registered trademark Pet Silk® and *826 has granted PSI the exclusive license for the use of the mark. PSI has been operating its website www.petsilk.com for the last 15 years. PSI is a wholesale business deriving its income from distributors both online and in pet supply retail stores. Currently PSI has approximately 40 to 50 distributors, with perhaps 15 to 25 of those operating websites.

The defendants, Maria and Robert Jackson, run a California company d/b/a under the name MJM Company (“MJM”). 2 During a four year period, MJM was an approved distributor of Pet Silk® products. However, according to PSI, the business arrangement was problematic from the beginning. The court heard testimony regarding discussions about the look of the MJM website. It too closely mirrored the look of the PSI website. The Pet Silk® logo was prominently displayed with insufficient or no indication that the site actually belonged to MJM — a distributor — rather than to the mark owner of Pet Silk® or its exclusive licensee. Also, MJM began to offer a reseller program on its website, essentially creating sub-distributors. PSI asked MJM to remove the information from the site and cease offering the program because it had not authorized MJM to do so. MJM finally complied in October of 2006, after this case was filed. At one point Maria Jackson made statements to PSI’s customer service representative to the effect that MJM owned some property rights to Pet Silk® artwork. Other problems involved customer service issues. MJM customers would call PSI customer service with complaints, unaware that they had purchased their product from MJM. Eventually, in July of 2006, PSI severed its relationship with MJM entirely. PSI no longer sells Pet Silk® products to MJM. Any Pet Silk® products that MJM sells on its website are procured through other distributors of PSI’s products. With the exception of the disclaimer on the pet-silkonline redirect page, MJM still implicitly holds itself out as a distributor or reseller of Pet Silk® products. Moreover, a visit to any of MJM’s web sites reveals that MJM still sells Pet Silk® products.

As of the date of the hearing, MJM operated several websites, including www. petsilkonIine.com 3 and www.mjm-petsilk.com. The webpage at www. petsiIkonline.com states as follows:

Online Distributor For Pet Silk Products
... Hair Care For Dogs & Cats
1-818-XXX-XXXX 4
Welcome As Always ...
Customer Service Is Our Priority
We extend sincere appreciation and best wishes to you, our customers.
Please contact us anytime for continuing customer service and support.
Pet Silk® Products manufactured in Houston, TX
will no longer be available at this location.
*827 • Purchase PetSilk® From This Dependable Source • Knowledgeable Support >>
A carefully approved selection of grooming products and grooming resources
from the industry’s most respected manufacturers will be offered instead.
• Preview > >
Please return for redirection to our new Internet location.
Email: Contact Us
Phone: 818.XXX.XXXX 5

This page ostensibly informs the customer that Pet Silk® is no longer available at this web address. However, by following the first hyperlink on the webpage, the reader is redirected to www.mjm-petsilk. com. The webpage lists MJM Company-West in large typeface at the top, and offers links to the various Pet Silk® products. The page uses photographs of the Pet Silk® bottles, but no other Pet Silk® artwork. The entire MJM website makes no mention that MJM is a distributor for Pet Silk®. However, the main webpage has the MJM Company name at the top of the page in large typeface. Depending on which hyperlinks the reader follows, the links lead to pages where the reader can order products. Or, it may lead to the Pet Silk® Product Line page selling Pet Silk® and two other pet grooming lines unrelated to Pet Silk®. At least one of these products is placed near the top of the page with pictures of the bottles and blurbs with equal prominence to the Pet Silk® products. More importantly, the second hyperlink purports to send customers to a site with other manufacturers’ “carefully approved selection ... from the industry’s most respected manufacturers ... instead.” PSI objects that MJM has used their Pet Silk® mark in both the domain name and metatags 6 to lure Pet Silk customers for the purpose of selling them other manufacturers’ products. Indeed, following that hyperlink takes the customer to the www.mjmcompany.com website offering several dog grooming product lines in addition to Pet Silk®.

By contrast, a search on Google for Pet Silk® also produces www.purecanine. com, www.PetEdge.com, www.Jcdog. com, and www.bestinshowboutique.com, to name a few. These companies sell Pet Silk® products and other dog grooming products. However, they do not have the mark Pet Silk® in their domain name. Some distributors outside the United States do have the Pet Silk® mark in their domain ñame, like www.petsilk.it in Italy or www.petsilk.nl in Holland. However, despite the court’s lack of familiarity with Italian and Dutch, a review of those sites shows that they exclusively carry Pet Silk® products. Other European sites *828 that sell Pet Silk® as well as other products do not have Pet Silk® in their domain name.

PSI filed its complaint and motion for preliminary injunction in July of 2006. Service of process was delayed but finally effected through alternative means in December of 2006. During the hearing on March 13, 2007, the plaintiff requested that the court enjoin defendants from certain actions.

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481 F. Supp. 2d 824, 2007 U.S. Dist. LEXIS 22377, 2007 WL 951635, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pet-silk-inc-v-jackson-txsd-2007.