Perry v. Sephora USA, Inc.

CourtDistrict Court, M.D. Tennessee
DecidedSeptember 5, 2025
Docket3:24-cv-01157
StatusUnknown

This text of Perry v. Sephora USA, Inc. (Perry v. Sephora USA, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Perry v. Sephora USA, Inc., (M.D. Tenn. 2025).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

SARA PERRY, ) ) Plaintiff, ) ) v. ) NO. 3:24-cv-1157 ) SEPHORA USA, INC., ) ) Defendant. )

MEMORANDUM OPINION Sara Perry is suing her former employer, Sephora USA, Inc., for violating the Americans with Disabilities Act (“ADA”) and the Family Medical Leave Act (“FMLA”). (Doc. No. 15). She claims Sephora violated the ADA in four ways when it: (1) failed to reasonably accommodate her anxiety and obsessive-compulsive disorder, (id. ¶¶ 79-91); (2) discriminated against her because of her disability, (id. ¶¶ 92-105); (3) created a hostile work environment for people with mental health disorders, (id.); and (4) retaliated against her after she requested leave based on her mental health, (id.). She also claims that Sephora violated the FMLA by interfering with her leave and by retaliating against her for requesting leave. (Id. ¶¶ 106-116). Sephora moves to dismiss all of Ms. Perry’s claims. (Doc. No. 17). Sephora argues that her ADA claims should be dismissed because: (1) the Amended Complaint exceeds the scope of her EEOC Charge of Discrimiation on her failure-to-accommodate and retaliation claims, so those claims are unexhausted; (2) her hostile work environmental and retaliation claims are untimely; (3) she never sought an objectively reasonable accommodation; (4) she failed to allege harassment that was sufficiently severe or pervasive to alter her conditions of employment; and (5) she did not suffer an adverse employment action because she resigned. (Doc. No. 17 at 3-10). Sephora also argues Ms. Perry’s FMLA claims should be dismissed because: (1) she has pleaded no facts showing that Sephora interfered with her FMLA leave; and (2) she cannot show retaliation because she was not discharged, she resigned. (Id. at 10-13). Ms. Perry opposes dismissal of her claims because: (1) her failure-to-accommodate and retaliation claims are reasonably related to the facts she included in her EEOC charge and are

therefore exhausted; (2) her accommodation request was reasonable because she only asked for certain considerations to help ease her anxiety at work; (3) she was retaliated against when Sephora promoted another person over her, which is an adverse employment action; and (4) she alleged severe and pervasive harassment including her manager calling another employee “crazy”. (Doc. No. 22). Now that the matter has been fully briefed, the Court will grant Sephora’s motion to dismiss for the reasons set forth below. I. BACKGROUND1 Sephora operates four stores in the Nashville area and approximately six additional stores in other parts of Tennessee. (Doc. No. 15 ¶ 21). Each store has a manager and one or two assistant

manager(s), and multiple stores in a particular area are overseen by “district managers” and “regional managers”. (Id. ¶¶ 22, 29). Ms. Perry worked for Sephora at its Cool Springs and Opry Mills locations. (Id. ¶ 13). She began working at Sephora as a part-time cashier in 2015 and was ultimately promoted to assistant store manager. (Id. ¶ 15). Ms. Perry served as “acting store manager” of the Opry Mills store for two months in 2022, (id. ¶ 19), and afterwards she told her district manager, Brittany Bates, that she would like to be considered for a store manager position should one become

1 These facts are derived from the Amended Complaint, and are accepted as true, as they must be at this stage. See Parrino v. Price, 869 F.3d 392, 397 (6th Cir. 2017). available. (Id. ¶ 20). District manager Bates oversaw all Sephora stores in Tennessee and Kentucky. (Id. ¶ 24). In 2021, Ms. Perry was diagnosed with acute anxiety and obsessive-compulsive disorder. (Id. ¶ 32). Initially, her condition was well-managed with therapy and medication; however, in

2022, her condition worsened, and her psychiatrist diagnosed her with “adjustment disorder”. (Id. ¶ 34). Ms. Perry told her store manager, Stacie Werfel, about her condition (the Amended Complaint does not allege when this conversation took place). (Id. ¶ 35). After receiving her new diagnosis, Ms. Perry began to work with Sephora’s human resources department to get approval for a leave of absence. (Id. ¶ 36). Sephora approved Ms. Perry for disability leave and short-term disability, which commenced on December 12, 2022. (Id. ¶¶ 37-38). Ms. Perry alleges that before she went on FMLA leave, Store Manager Werfel “threatened her to discourage her from taking leave.” (Id. ¶ 39). Ms. Werfel allegedly told Ms. Perry that if she went on leave “the court system would see that she can’t handle working and will take her children away.” (Id. ¶ 40). Ms. Werfel also allegedly said that Ms. Perry’s disability was not

severe enough to warrant leave because she never “flipped out on an employee” or fired someone. (Id. ¶ 41). Ms. Perry specifically alleges that she witnessed Ms. Werfel mocking another store manager because she had a mental disability. (Id. ¶¶ 56-58). Allegedly, Ms. Werfel called the other store manager “crazy” and said she had “mental health issues.” (Id.). Ms. Perry claims Ms. Werfel told her that if she acted like that other store manager, she would be punished. (Id. ¶ 59). Despite discouragement from Ms. Werfel, Ms. Perry took her approved FMLA leave. (Id. ¶ 61). Approximately five weeks into that leave, Ms. Werfel texted Ms. Perry to tell her that one of Ms. Perry’s trainees had received a store manager position. (Id.). When Ms. Perry returned from FMLA leave, she “contacted Sephora Human Resources to tell Sephora [] that working with Bates and Werfel aggravated her disabling conditions because they were harassing her.” (Id. ¶ 63). Ms. Perry did not see how she could return to work if she had to face “discrimination, bullying, and retaliation” from District Manager Bates and Store Manager Werfel. (Id. ¶ 64). Ms. Perry

told a Sephora human resources official that she would resign. (Id. ¶ 66). That human resources official told Ms. Perry that she could withdraw her resignation, (id. ¶ 73); however, the Amended Complaint never alleges that Ms. Perry withdrew her resignation. Ms. Perry received a letter from Sephora on June 30, 2023, stating that her benefits had been terminated. (Id. ¶ 77). II. LEGAL STANDARDS When assessing a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), like the one filed by Defendants, the Court must accept the Complaint’s factual allegations as true, draw all reasonable inferences in Plaintiff’s favor, and “take all of those facts and inferences and determine whether they plausibly give rise to an entitlement to relief.” Doe v. Baum, 903 F.3d 575, 581 (6th Cir. 2018) (citing Ashcroft v. Iqbal, 556 U.S. 662, 679 (2009)). To survive a motion

to dismiss, the complaint must contain “either direct or inferential allegations respecting all material elements to sustain a recovery under some viable legal theory.” Eidson v. State of Tenn. Dept. of Children’s Servs., 510 F.3d 631, 634 (6th Cir. 2007). “Conclusory allegations or legal conclusions masquerading as factual allegations will not suffice.” Id. III. ANALYSIS A. ADA Claims 1. Failure to Accommodate Claim The ADA precludes employers from failing to make “reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability ... unless such covered entity can demonstrate that the accommodation would impose an undue hardship on the operation of the business of such covered entity.” Brumley v. United Parcel Serv., Inc., 909 F.3d 834, 839 (6th Cir. 2018) (quoting 42 U.S.C.

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Perry v. Sephora USA, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/perry-v-sephora-usa-inc-tnmd-2025.