Perkins v. Linkedin Corp.

53 F. Supp. 3d 1222, 2014 U.S. Dist. LEXIS 160381, 2014 WL 6618753
District Court, N.D. California·Decided November 13, 2014·No. Case No.: 13-CV-04303-LHK·Published·Cited by 9 cases

Opinion

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’ MOTION TO DISMISS

LUCY H. KOH, United States District Judge

Paul Perkins (“Perkins”), Pennie Sem-pell (“Sempell”), Ann Brandwein (“Brand-wein”), Erin Eggers (“Eggers”), Clare Connaughton (“Connaughton”), Nicole Crosby (“Crosby”), Jake Kushner (“Kush-ner”), Natalie Richstone (“Richstone”), and Leslie Wall (“Wall”), on behalf of themselves and a putative class (collectively, “Plaintiffs”), bring the instant action against Linkedln Corporation (“Defendant” or “Linkedln”). See ECF No. 55, Second Amended Class Action Complaint (“SAC”). Plaintiffs allege that Defendant, the operator of a popular social networking website, harvested email addresses from Plaintiffs’ contact lists and email history, including the email addresses of every person that has ever emailed Plaintiffs, been emailed by Plaintiffs, or been carbon copied on emails to or from Plaintiffs. Id. ¶ 1. According to Plaintiffs, Defendant violated several California laws by sending, without Plaintiffs’ knowledge or consent, up to two messages to those harvested email addresses reminding the recipients to join Linkedln. Id. ¶¶ 6, 9-11, 92-93. These reminder emails, Plaintiffs allege, used Plaintiffs’ names and likenesses to personally endorse Linkedln’s services for the commercial benefit of Linkedln and to the detriment of Plaintiffs. Id. ¶¶ 83-86, 92-93, 104-05.

Before the Court is Defendant’s Motion to Dismiss the SAC. ECF No. 60 (“Mot.”). Plaintiffs opposed the motion, ECF No. 65 (“Opp.”), and Defendant replied, ECF No. 66 (“Reply”). Having considered the submissions of the parties, the applicable law, and the record in this case, the Court GRANTS in part and DENIES in part Defendant’s Motion to Dismiss.

I. BACKGROUND

A. Factual Allegations

Linkedln is a social networking website geared toward professional networking [1226]*1226with more than 200 million users. SAC ¶ 42. Linkedln members, who maintain resume-like online profiles, utilize the website to view each other’s profiles and to exchange messages. Linkedln is a for-profit entity, generating revenue primarily through three avenues: “Talent Solutions,” “Marketing Solutions,” and the sale of “Premium Subscriptions.” Id. Talent Solutions refer to the variety of products Linkedln offers that allow employers and recruiters to quickly search for and contact prospective employees. Id. Marketing Solutions consist of advertising to Linkedln users by placing advertisements on the website. Id. Premium Subscriptions are sold directly to individuals or businesses that want to conduct advanced searching on Linkedln’s website, enhance their professional identities, and contact other members. Id. Linkedln seeks to grow its membership because the success of these three revenue streams is directly related to the number of registered Linkedln users. See id.

At this stage, the instant case centers on Linkedln’s practice of sending reminder messages to email addresses that have been harvested from Linkedln members. SAC ¶¶ 1, 9. Linkedln collects these email addresses in two ways: during the sign up process for new users and through the “Add Connections” feature for existing users. Id. ¶¶ 44-59, 68-70. Plaintiffs are nine professionals who seek to represent a nationwide class of Linkedln users. Id. ¶ 22. Plaintiffs allege that during the sign up process Linkedln harvested the email addresses of Plaintiffs’ contacts as well as the email addresses of every person who has either emailed Plaintiffs, been emailed by Plaintiffs, or who has been carbon copied on an email to or from Plaintiffs. Id. ¶¶ 1, 68. Linkedln then sent an initial message (the “initial invitation email”) to those harvested email addresses, purportedly on behalf of the Linkedln user, inviting the recipient to join Linkedln. Id. ¶ 71. If after one week the invitee had not joined, Linkedln would send a second email (the “first reminder email”) reminding the invitee of the outstanding invitation. Id. ¶ 72. If after another week the invitee still had not joined, Linkedln would send a third and final email (the “second reminder email”) encouraging the invitee to do so. Id.1 Linkedln sent these reminder emails,. Plaintiffs allege, without Plaintiffs’ knowledge or consent. Id. ¶¶ 10-11, 92-93. Against that backdrop, the Court now details the sign up, invitation, and reminder processes more fully.

1. Linkedln Sign Up Process

When a new user signs up for Linkedln, the website prompts her to provide her first name, last name, email address, and a password. SAC ¶ 45 fig. 1 (pictured below). Underneath the prompts for this information is a button titled “Join Linked-ln,” adjacent to which is a small asterisk. Id. The asterisk directs the user to a line at the bottom of a page that states: “By joining Linkedln, you agree to Linkedln’s User Agreement, Privacy Policy, and Cookie Policy.” Id. ¶ 45. A new user can only view the terms of service by scrolling down the page and clicking on a link beneath the “Join Linkedln” button, which then takes the user to a separate screen. Id.

[1227]*1227[[Image here]]

Once a new user enters the prompted information and clicks the “Join Linkedln” button, she is directed to a second page, which states “let’s start creating your professional profile.” SAC ¶ 48 fig.2 (pictured below). This page asks the user to provide Linkedln with her country of residence, ZIP code, employment status, job title, and industry. Id. Below these fields is a button titled “Create my profile.” Id.

Figure 2

[[Image here]]

A new user who clicks the “Create my profile” button is next directed to a page that states “Grow your network on Link-edln.” SAC ¶ 50 fig.3 (pictured below). On this page, the user is told to “Get started by adding your email address,” under which the field for “Your email” is pre-populated with the user’s email address, id., which the user already provided to Linkedln on the first screen, see supra Figure 1. The “Grow your network on Linkedln” page contains a button titled “Continue” under the pre-populated email field. SAC ¶ 50 fig.3. Importantly, under the “Continue” button is a statement that reads: “We will not store your password or email anyone without your permission.” Id. According to the SAC, each of the nine [1228]*1228named Plaintiffs “read and relied on” this representation, believing as a result that they “did not grant Linkedln the right to send multiple follow-up emails” on their behalf. Id. ¶¶ 24, 26, 28, 30, 32, 34, 36, 38, 40. Further, under that statement is an option for new users to “Skip this step.” Id. ¶ 50 fig.3.

Figure 3

A new user who clicks “Continue” and who signed up with Linkedln using an email address from Google’s Gmail system is led to a screen from Google Accounts.2 SAC ¶ 51 fig.4 (pictured below). This page states that “Linkedin.com is asking for some information from your Google Account” and then lists the user’s email address. Id. The page also displays two bullet points. The first bullet point states “Email address” and contains the email address of the user. Id. The second bullet point states “Google Contacts.” Id.

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Perkins v. Linkedin Corp., 53 F. Supp. 3d 1222, 2014 U.S. Dist. LEXIS 160381, 2014 WL 6618753 (N.D. Cal. 2014).

53 F. Supp. 3d 1222 (Perkins v. Linkedin Corp.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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