Perez v. United Air Lines, Inc.

362 F. Supp. 2d 1230, 2005 U.S. Dist. LEXIS 4905, 2005 WL 697939
CourtDistrict Court, D. Colorado
DecidedFebruary 24, 2005
DocketCIV.A.02-F-1967(MJW)
StatusPublished
Cited by5 cases

This text of 362 F. Supp. 2d 1230 (Perez v. United Air Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Perez v. United Air Lines, Inc., 362 F. Supp. 2d 1230, 2005 U.S. Dist. LEXIS 4905, 2005 WL 697939 (D. Colo. 2005).

Opinion

ORDER ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

FIGA, District Judge.

This employment discrimination case brought under Title VII comes before the Court on the amended motion for summary judgment filed by Defendant International Association of Machinists and Aerospace Workers (“IAM”), on September 4, 2003 (Dkt.# 26) and the motion for sanctions filed by Defendant IAM on October 20, 2003 (Dkt.# 40).

Defendant IAM originally filed its motion on August 28, 2003, together with one volume of supporting exhibits numbered A-l through A-22, and a second volume containing excerpts from the depositions of plaintiff, union representatives Miriam Seewald and Rich Pijanowski, and various witness declarations in support of the motion. By Order entered on August 28, 2003, Judge Blackburn struck Defendant IAM’s motion for failure to comply with the practice standards in effect in his courtroom, but allowed the defendant until September 8, 2003 to refile a conforming motion. The order did not require a refiling of the supporting documentation. On September 4, 2003, Defendant IAM filed its amended motion for summary judgment and supporting brief. On October 16, 2003, Plaintiff Sue Perez filed her opposition to the motion for summary judgment, together with a separate volume of supporting exhibits numbered 1 through 19. On November 13, 2003, Defendant IAM filed a reply brief.

In addition, on October 20, 2003, Defendant IAM filed a Motion for Sanctions under Rule 11, F.R.Civ.P., and under 28 U.S.C. § 1927, against plaintiff and her counsel, asserting that the filing and main *1234 tenance of this action was frivolous. On November 14, 2003, plaintiff filed an opposition to the motion for sanctions. On November 25, 2003, Defendant IAM filed a reply brief in support of its Motion for Sanctions, together with a declaration from defendant’s counsel in support of the motion.

On October 27, 2003 this ease was transferred to the undersigned judge pursuant to the general plan for reassignment of cases. A Final Pretrial Order was entered on November 3, 2003, but the case has not been set for trial. Although Defendant IAM has requested oral argument, the Court has determined that argument will not materially assist it in determining the pending motions.

PLAINTIFF’S COMPLAINT

Plaintiff alleges that on or about January 26, 2001, she was terminated by Defendant United Air Lines, Inc. (“United”) from her position as a customer service representative. The termination resulted from an internal investigation by United into activities of plaintiff which United believed to be violations of company work rules. At the time of her termination, plaintiff was a member of Defendant IAM, a union representing United employees. Plaintiffs complaint, appears to assert that United discriminated against her by terminating her on the basis of gender in violation of Title VII, and retaliated against her for complaining about gender-based discrimination, a protected activity under Title VII. She further appears to allege that the representation provided by IAM following her termination, failed to provide her with fair representation in violation of Title VII, that the union itself discriminated against her based on her gender, and that the union retaliated because she complained of gender-based discrimination by the employer. Plaintiff also alleges that the same conduct of defendants violates the provisions of the Colorado Anti-Discrimination statute, C.R.S. § 24-24-401, et seq.

On or about December 9, 2002, United filed for bankruptcy protection in the Northern District of Illinois. Accordingly, plaintiffs claims against United are stayed. Plaintiff proceeded with her claims against IAM. The motion for summary judgment and this Order, therefore, address only plaintiffs claims against the union.

UNDISPUTED FACTS

Many of the facts relevant to determination of the pending motions are stipulated in the Final Pretrial Order, which was filed after all the summary judgment briefs and therefore supercedes the statements in the briefs. According to the stipulated facts in the Final Pretrial Order, plaintiff, a female, commenced employment with United on or about May 20, 1998. Plaintiff was a member of IAM and was employed by United as a customer service representative for approximately 30 months. She was terminated on -or about January 26, 2001. As a customer service representative, plaintiffs duties included handling ticketing of passengers, complaints from dissatisfied passengers, seat changes and bookings (Final Pretrial Order, p. 3).

United has promulgated a set of 50 employee rules that if violated by an employee subject the employee to discipline. The rules are enumerated in decreasing order of severity. If an employee violates one of the first 20 rules, the employee is subject to discharge for the first such offense. The rules provide that a violation “will result in discharge unless mitigating factors are considered applicable.” (Final Pretrial Order, p. 4.) The first 20 rules address serious offenses, such as offenses of dishonesty or being under the influence of illegal drugs (Final Pretrial Order, pp. 3-4).

*1235 In Fall 2000, United charged plaintiff and four other Denver customer service representatives, Fernando Papi, Lee Brooks, Lita McKay and Billie Rodgers, with violations of Rule 18, which prohibits “[djefrauding or attempting to defraud the Company.” (Final Pretrial Order, p. 4.) The charges arose from perceived misuse by the employees of customer problem resolution (“CPR”) certificates. Generally, an agent such as plaintiff may issue a CPR certificate, which consists of a discount on a normal fare or an upgrade in class of travel, to a customer who has been “disser-viced.” The CPR is usually issued at the time of the “disservice.” It is “extremely unusual” for a customer service representative to issue a CPR for completely free travel. It is also an “unusual and questionable practice” to issue a CPR to a customer who is not a frequent flyer and who was not himself disservieed.

A United ticket fraud analyst, Ms. Cindy Mulligan 1 , conducted an investigative interrogation of plaintiff in the presence of IAM representatives on November 30, 2000, and at a second meeting on January 2, 2001. United confronted plaintiff with several questionable issuances of CPR certificates prepared from her computer terminal. At first, plaintiff failed to answer United’s questions at all, and then she claimed that she did not recognize the names of the customers presented to her. She issued a statement to that effect at the November 30, 2000 meeting (Exhibit A-7 to defendant’s motion). At the end of the first meeting, United announced that it would hold plaintiff out of service without pay. At the union’s insistence, United relented on its position with respect to compensating her while the investigation was ongoing, and agreed to pay plaintiff in the interim between November 30, 2000 and the next meeting, which was set for January 2, 2001 (Final Pretrial Order, p. 6).

At the second meeting, after further denials, plaintiff recanted and admitted to knowing one such customer, Scott Higgins.

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Bluebook (online)
362 F. Supp. 2d 1230, 2005 U.S. Dist. LEXIS 4905, 2005 WL 697939, Counsel Stack Legal Research, https://law.counselstack.com/opinion/perez-v-united-air-lines-inc-cod-2005.