Pdf Elec. & Supply Co. v. Jacobsen

2020 NCBC 64
North Carolina Business Court·Decided September 9, 2020·No. 20-CVS-4609·Published

Opinion

PDF Elec. & Supply Co. v. Jacobsen, 2020 NCBC 64.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION

COUNTY OF WAKE 20 CVS 4609

PDF ELECTRIC & SUPPLY COMPANY, LLC and AGS ASSOCIATES, LLC d/b/a MRO ELECTRIC AND SUPPLY COMPANY INC.,

Plaintiffs,

v. ORDER ON DEFENDANTS’ MOTION TO DISMISS

WILLIAM JACOBSEN; CHRISTIAN JACOBSEN; VISION CONTROLS LLC; and INDUSTRIAL AUTOMATON CO.,

Defendants.

THIS MATTER comes before the Court on Defendants’ Motion to Dismiss.

(“Motion to Dismiss,” ECF No. 16.) Defendants filed a Memorandum in Support of the Motion to Dismiss. (“Memorandum in Support,” ECF No. 17.) Plaintiffs filed a Brief in Opposition to the Motion to Dismiss on June 29, 2020, (“Brief in Opposition,” ECF No. 40), and on July 9, 2020, Defendants filed a Reply in support of the Motion to Dismiss (“Reply,” ECF No. 51). On August 4, 2020, the Court held a hearing on the Motion to Dismiss, which is now ripe for decision.

THE COURT, having considered the Motion to Dismiss, the briefs in support of and opposition to the Motion to Dismiss, the arguments of counsel presented at the hearing on the Motion to Dismiss, the applicable law, and other appropriate matters of record, CONCLUDES, that the Motion to Dismiss should be GRANTED, in part, and DENIED, in part, for the reasons set forth below.

Coats & Bennett, PLLC, by David E. Bennett, Gavin B. Parsons, David Kalish, and Brandee Woolard for Plaintiffs PDF Electric & Supply Company, LLC and AGS Associates, LLC d/b/a MRO Electric and Supply Company Inc.

Shanahan Law Group, PLLC, by Nathaniel Pencook, Brandon S. Neuman, and Jeffrey Masaaki Kelly for Defendants William Jacobsen; Christian Jacobsen;

Vision Controls LLC; and Industrial Automaton Co.

McGuire, Judge.

I. FACTS AND PROCEDURAL BACKGROUND 1. The Court does not make findings of fact when ruling on a motion to dismiss pursuant to Rule 12(b)(6) but only recites those factual allegations that are relevant and necessary to the Court’s determination of the Motion. The facts recited herein are drawn from the Verified Complaint. (“Complaint,” ECF No. 4.)

2. Plaintiffs PDF Electric & Supply Company, LLC (“PDF”) and MRO Electric and Supply Company Inc. (“MRO”) are “independent wholesale distributors of factory automation parts and conduct their business exclusively on the Internet.” (ECF No. 4, at ¶ 11; for purposes of this order, the Court refers to PDF and MRO collectively as “MRO”.) MRO sells thousands of new and refurbished factory automation parts to its customers including, but not limited to, programmable logic controllers and their components, human machine interfaces including touchscreen panels, variable frequency speed drives, power supplies, circuit breakers, servo motors, and robotic parts. (Id. at ¶ 13.) MRO buys the parts it sells from third-party suppliers and vendors.

3. MRO alleges that it has developed and possesses trade secrets and other confidential business information. (Id. at ¶ 34.) MRO’s trade secrets fall into five categories: “SEM Strategies including Adwords;” its list of “Top Selling Parts;” its list of “Suppliers;” its “Price List;” and its “Competitive Business Method.” (Id.)

A. SEM Strategy including Adwords and Top Selling Parts 4. As an Internet-based online sales company, MRO's business model is founded upon its ability to show up on search results. (Id. at ¶ 18.) MRO's sole marketing and advertising presence is on the Internet, and it does not use print advertisements, direct mail, or any in-person sales force. MRO alleges that if it does not successfully show up on Internet searches on platforms such as Google, its business will fail. (Id.) MRO has developed Internet strategies and techniques to optimize the ranking of their websites on the search results ("SEM Strategies"). (Id. at ¶ 17.) MRO alleges that its SEM Strategies have been developed over a number of years and are protectable trade secrets. (Id.)

5. MRO further describes its confidential SEM Strategies and Top Selling Parts as follows:

19. Potential customers interested in purchasing a part in MRO's market typically enter the original equipment manufacturer's part number into an Internet search engine such as Google. The search engine returns a list of search results that comprises links for various websites that offer the parts for sale. Because of the SEM Strategies, MRO's websites would appear high on the list of search results which is advantageous for selling the part over a competitor's website that appears lower on the search results.

20. The SEM Strategies include pay per click advertising ("PPC") featuring Adwords particularly through Google Adwords in which MRO bids to gain top position on certain keywords that are likely to be entered by potential customers. MRO spent thousands of hours developing and improving their Adwords and SEM Strategies during which it ran multiple ad versions for its 9,000 plus parts.

MRO continually edited ads to see which worked best and modified its bidding algorithm for the ads. MRO used the Top Selling Parts as a key feature in developing and optimizing its search results positioning through Adwords.

21. The Adwords were effective as some years up to 40% of all MRO sales were obtained through the Adwords campaign.

22. MRO used the Top Selling List to focus its marketing efforts as it is less impactful to equally promote the 9,000 plus parts that it sells. Instead, MRO has found that it is far more successful and profitable to spend more of its advertising budget on Adwords derived from the Top Selling List.

(Id. at ¶¶ 19–21.)

B. Suppliers 6. MRO buys parts for resale from third-party suppliers located throughout the world. Through years of experience, MRO has developed a list of trusted suppliers who provide high quality, reliable, and guaranteed parts. (Id. at ¶ 26.) This curated list of suppliers “gives MRO the ability to more efficiently buy and price [p]arts, reduces the number of warranty claims that MRO has to pay for, and avoids expense and client frustration by providing technical support.” (Id. at ¶ 27.)

C. Price List 7. MRO has developed a Price List for the parts that it sells “based on MRO's industry experience, knowledge of the market, and sales history.” (Id. at ¶¶ 29–30.) The Price List is not publicly available, and a price is only provided after MRO receives an inquiry about the part. (Id. at ¶ 31.) MRO’s Price List remains “relatively constant over time.” (Id. at ¶ 32.)

D. Competitive Business Method 8. MRO alleges that its overall method of doing business and competing in the automation parts market, including its SEM Strategies along with AdWords, Top Selling Parts, Suppliers, and Price List, constitutes a trade secret. (Id. at ¶ 33.)

E. Jacobsen’s Employment with MRO 9. MRO hired Defendant William Jacobsen (“Jacobsen”) in June 2016. As a condition of employment, MRO required Jacobsen to sign a Non-Disclosure/Non- Compete Agreement (“NDA"). (Id. at ¶¶ 38–39, Ex. 1.) Jacobsen signed the NDA on June 28, 2016. (Id.) The NDA provides, in relevant part, as follows:

2. Confidential Information controlled by this Agreement refers to information which is confidential and/or proprietary and includes by way of example, but without limitation, data, knowhow, formulae, processes, designs, sketches, photographs, plans, drawings, specifications, samples, reports, customer lists, pricing information, studies, findings, inventions and ideas. To the extent practical, Confidential Information shall be disclosed in documentary or tangible form marked “Confidential” or “Proprietary”. In addition this agreement shall cover disclosures in nondocumentary form made orally or by visual inspection. The discloser shall have the right, or, if requested by the recipient, the obligation to confirm in writing the fact and general nature of each disclosure within a reasonable time after it is made in order that it be treated as Confidential Information but is not required to have it in writing for it to be treated as Confidential Information.

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Pdf Elec. & Supply Co. v. Jacobsen, 2020 NCBC 64 (N.C. Super. Ct. 2020).

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