PC Scale, Inc. v. Roll Off Services, Inc.

379 S.W.3d 649, 2010 Ark. App. 745, 2010 Ark. App. LEXIS 789
CourtCourt of Appeals of Arkansas
DecidedNovember 3, 2010
DocketNo. CA 09-1150
StatusPublished
Cited by4 cases

This text of 379 S.W.3d 649 (PC Scale, Inc. v. Roll Off Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PC Scale, Inc. v. Roll Off Services, Inc., 379 S.W.3d 649, 2010 Ark. App. 745, 2010 Ark. App. LEXIS 789 (Ark. Ct. App. 2010).

Opinion

KAREN R. BAKER, Judge.

| Appellants PC Scale, Inc., and Tran-scomp Systems, Inc. (collectively, “Tran-scomp”) appeal from an order denying their motion to compel arbitration. We affirm.

Transcomp is a California company that develops and sells computer software. In 2004, it presented appellee Roll Off Services, Inc. (Roll Off) with a proposal to buy a software package. The proposal set forth the price and payment terms for the software and the license, support, and implementation services. Roll Offs president, Tom Smith, accepted the proposal on September 5, 2004. Shortly thereafter, on September 27, 2004, Smith signed three more documents in connection with the purchase: a Support Agreement that described the various levels of Transcomp’s support packages; a License Agreement that granted licensure to twenty 12Roll Off computers and protected the software’s confidentiality; and a Professional Services Agreement that contained the terms of Transcomp’s installation, configuration, development, and training services. The License Agreement contained a clause that provided, in pertinent part:

Arbitration. This Agreement is made and executed with the intention that the construction, interpretation, validity, and enforcement hereof shall be determined in accordance with, and governed by, the laws of the State of California, exclusive of its choice of law provisions. Any dispute arising between the parties under this Agreement shall be submitted to and finally settled by arbitration in Orange County, California, in accordance with the then pertaining rules for commercial arbitration of the American Arbitration Association.

The Professional Services Agreement also provided that it would be governed by California law and that “any dispute arising between the parties under this Agreement” would be submitted to arbitration. The proposal and the Support Agreement did not contain governing-law or arbitration clauses.

On July 28, 2008, Roll Off sued Tran-scomp in Benton County Circuit Court, alleging that Transcomp’s software suffered from numerous bugs and deficiencies and did not perform as promised, despite Transcomp’s attempted repairs. Roll Off also alleged that Transcomp failed to provide proper instructional materials. The complaint sought rescission based on fraud and damages for breach of contract, breach of the implied covenant of good faith and fair dealing, negligence, and breach of warranty. Copies of the proposal, the Support Agreement, the License Agreement, and the Professional Services Agreement were attached to the complaint.

|3In response, Transcomp moved for a stay and to compel arbitration pursuant to the arbitration clauses in the License Agreement and the Professional Services Agreement. At hearings on the motion, Transcomp argued that the proposal and the Support Agreement, License Agreement, and Professional Services Agreement signed by Smith in September 2004 constituted a single transaction under California law and that, consequently, the parties’ entire dispute was subject to arbitration. Transcomp also asserted that Roll Offs complaint invoked the License and Professional Services Agreements, triggering the arbitration clauses therein. Roll Off opposed arbitration. It argued, among other things, that Transcomp had not met its burden of proof under California law that the four documents constituted a single transaction and that, in any event, its lawsuit was not based on a breach of the License Agreement and the Professional Services Agreement, which contained the arbitration clauses. The court decided that a question of fact was presented and held an additional hearing to receive testimony.

David Navarro, who designed the software for Transcomp, testified that his company drafted the proposal and the three Agreements. He said that the services listed in the Agreements were a package and that Transcomp would not start a project for a customer unless the customer had signed all three Agreements. Navarro also said that he understood that the dispute between Transcomp and Roll Off had nothing to do with software licenses or any engagement authorizations signed by Roll Off, as required under the Professional Services Agreement. Tom Smith testified that a representative of Transcomp told him that the three |4Agreements he signed on September 27, 2004, were “separate agreements for the divisions” within the company. Smith also stated that he had no complaints about the Professional Services Agreement or the License Agreement; rather, his complaint was that “the software does not work” and that he did not get what he bargained for when he signed the proposal. He stated further that Transcomp’s support was “horrendously bad” and that the software did not have a system manual.

Following the hearing, the court denied Transcomp’s motion to compel arbitration. The court ruled that the documents signed by Roll Off were unambiguous and that they made no attempt to apply the arbitration clauses in the License Agreement and the Professional Services Agreement to any and all disputes. The court declared, however, that if it found, as the case developed, that Roll Offs basic cause of action fell under the License Agreement or the Professional Services Agreement, the court would “stop this case in its tracks” and send it to arbitration. Accordingly, the court denied Transcomp’s motion without prejudice and gave Transcomp leave to renew its motion if the situation warranted. Transcomp filed this appeal.1

Public policy favors arbitration as a less expensive and more expeditious means of settling litigation and relieving docket congestion; accordingly, courts should resolve any doubts and ambiguities in favor of arbitration. Gruma Corp. v. Morrison, 2010 Ark. 151, 362 S.W.3d 898; Gravillis v. Coldwell Banker Res. Brokerage Co., 143 Cal.App.4th 761, 49 Cal. Rptr.3d 531 (2006).2 On appeal, we review the denial of a motion to compel arbitration de novo, without deference to the circuit court’s rulings. See Terminix Int’l Co., LLC v. Trivitt, 104 Ark.App. 122, 289 S.W.3d 485 (2008).3

The same rules of construction and interpretation apply to arbitration agreements as apply to agreements generally. See id.; Tool v. Tardiff, 101 Cal. Rptr.3d 397 (Cal.Ct.App.2009). The language of the contract governs, and the parties’ intent should be ascertained from the agreement itself. Hot Spring County Med. Ctr. v. Ark. Radiology Affiliates, P.A., 103 Ark.App. 252, 288 S.W.3d 676 (2008); Cal.Civ.Code §§ 1636, 1638, and 1639 (Deering 2005). Where the contract is unambiguous, its construction and legal effect are questions of law. See A.G. Edwards & Sons, Inc. v. Myrick, 88 Ark.App. 125, 195 S.W.3d 388 (2004); Williams Constr. Co. v. Standard-Pac. Carp., 254 Cal.App.2d 442, 61 Cal.Rptr. 912 (1967). In interpreting a contract, the court may consider the circumstances under which the contract was made. See Stokes v. Roberts, 289 Ark. 319, 711 S.W.2d 757 (1986); Cal.Civ.Code § 1647 (Deering 2005).

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379 S.W.3d 649, 2010 Ark. App. 745, 2010 Ark. App. LEXIS 789, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pc-scale-inc-v-roll-off-services-inc-arkctapp-2010.