Payton v. Delta Air Lines, Inc.

CourtDistrict Court, N.D. Illinois
DecidedJune 27, 2024
Docket1:23-cv-05078
StatusUnknown

This text of Payton v. Delta Air Lines, Inc. (Payton v. Delta Air Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Payton v. Delta Air Lines, Inc., (N.D. Ill. 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

TAJMAH PAYTON,

Plaintiff, No. 23 CV 5078 v. Judge Manish S. Shah DELTA AIR LINES, INC.,

Defendant.

MEMORANDUM OPINION AND ORDER

Plaintiff Tajmah Payton, an African American woman, worked as a ready reserve agent for defendant Delta Air Lines. While working at O’Hare International Airport, she alleges being subject to discrimination and harassment by her colleagues based on her race, color, and sex. Once she left O’Hare, she alleges that Delta retaliated against her for complaining about the discrimination when it denied her transfer to a position at a different airport and forced her to transfer back to her old position at O’Hare. She also alleges that Delta denied her transfer based on a record of disability. Left only with the option to return to O’Hare, Payton resigned. Payton now brings claims for discrimination and retaliation under Title VII of the Civil Rights Act of 1964 and the Illinois Human Rights Act; discrimination under the Americans with Disabilities Act; and common law tort claims for intentional and negligent infliction of emotional distress in the alternative. Delta moves to dismiss the complaint. For the reasons discussed below, the motion to dismiss is denied in part and granted in part. I. Legal Standards A complaint must contain “a short and plain statement” showing that the plaintiff is entitled to relief. Fed. R. Civ. P. 8(a)(2); Ashcroft v. Iqbal, 556 U.S. 662,

677–78 (2009). To survive a Rule 12(b)(6) motion to dismiss, a plaintiff must allege facts that “raise a right to relief above the speculative level.” Twombly, 550 U.S. at 555 (citation omitted). At this stage, I accept all factual allegations in the complaint as true and draw all reasonable inferences in the plaintiff’s favor, disregarding legal conclusions or “[t]hreadbare recitals” supported by only “conclusory statements.” Iqbal, 556 U.S. at 678.

II. Facts Tajmah Payton began working for Delta Air Lines in July 2019 as a ready reserve agent. [16] ¶ 9.1 She worked loading and unloading baggage holds below the wings of planes at Delta’s O’Hare International Airport location. Id. Payton, an African American woman, started experiencing problems with her colleagues right away. At a required training class for new employees, Payton decided not to pair up with a colleague, Richard Ungos, for a shift-swap program. Id. ¶¶ 14–15. Ungos

became “very angry” and made statements with racial undertones. Id. ¶ 16. He also told other colleagues that Payton refused to swap with him and that she was “no good.” Id. Robert Knoop, another colleague, heard Ungos’s version of events and became “very angry” with Payton. Id. ¶ 17. During a tiedown procedure (when parked

1 Bracketed numbers refer to entries on the district court docket. Referenced page numbers are taken from the CM/ECF header placed at the top of filings. The facts are taken from plaintiff’s amended complaint, [16]. planes are fixed in place at the gate), Payton had trouble inserting the pins to tie down the plane properly. Id. ¶ 18. Knoop yelled at Payton, “You’ve been here mother f***ing long enough to know how to do your mother f***ing job.” Id. Payton alleges

that Knoop never spoke to white female or male colleagues the same way, but he routinely spoke to African American colleagues in this manner. Id. ¶ 19. Payton reported this incident to Delta’s Human Resources Division—she spoke with HR representatives and sent a letter describing the discrimination. Id. ¶ 21. After reporting the incident to HR, Payton was in the breakroom with Knoop and other male colleagues when Knoop directed the comment “snitches get stitches” toward

Payton and mentioned the letter that Payton sent to HR. Id. ¶ 22. Payton perceived the statement as a threat related to the letter she submitted to HR. Id. ¶ 23. Payton reported Knoop’s comment to HR, but HR only asked how she knew the threat was directed towards Payton. Id. ¶ 24. HR did not follow up with Payton about the complaint, but Payton learned that HR denied her discrimination complaint after following up with the office. Id. After completing the required classroom training, Payton was assigned to work

with a colleague, Primo, to push planes back from gates. [16] ¶ 26. The pushback procedure involved the ready reserve agent saluting the pilot to indicate that the plane could take off. Id. ¶ 27. Primo advised Payton that her signals were incorrect and that she would be fired if she did not give the pilot a thumbs up. Id. ¶ 28. Payton spoke to her supervisor who confirmed that a thumbs up was not a part of the pushback procedure. Id. ¶ 29. Her supervisor also acknowledged that Primo was harassing Payton. Id. Delta’s operating service manager spoke to Primo regarding the incident, but no action was taken. Id. Primo continued to give Payton “hateful and offensive looks,” which he did not direct towards others. Id. ¶ 30.

On several occasions, Payton’s colleague Kevin DeAlba did not show up to his assigned planes with Payton to load and unload baggage. [16] ¶ 32. As a result, Payton was responsible for loading and unloading baggage holds by herself. Id. Nick Sicovich (Payton’s and DeAlba’s lead) permitted DeAlba to “hide out” in the break room while Payton continued to work by herself. Id. ¶ 33. Payton reported this to O’Hare’s station manager who told her that he would observe from above the wing to

make sure this would not be an issue. Id. ¶ 34. Sicovich and DeAlba both denied leaving Payton to handle the baggage alone, and the station manager did not investigate the issue further. Id. ¶ 35–36. Other white female colleagues did not experience this issue—they were assigned to the same crew each day, work was distributed evenly among all crew members, and they were never left to unload a plane alone. Id. ¶ 39. Payton continued to have issues with DeAlba. DeAlba texted Payton about her

hours, and Payton asked him how he got her phone number. [16] ¶ 42. Later in the breakroom, Payton heard DeAlba recounting an exaggerated version of the story; the conversation was “full of racial microaggressions.” Id. ¶ 43. Payton told DeAlba not to contact her via phone again. Id. ¶ 44. DeAlba reacted by punching his fist against the wall. Id. He also made excuses to avoid working with Payton and told other colleagues that he did not want to work with her. Id. On several occasions, Payton was assigned to work in the baggage room, which was considered to be a punishment. [16] ¶ 45. Other white female colleagues were not assigned to the baggage room unless they asked for the assignment. Id. Payton

worked in the baggage room with another African American female colleague. Id. Payton reported these incidents to HR many times. [16] ¶ 47. She volunteered for time off during the COVID-19 pandemic and requested FMLA leave because of the anxiety from the harassment at work. Id. ¶¶ 48, 51. On May 20, 2021, Payton was hired as a Delta customer service/ticket agent at Chicago Midway International Airport, which was a more prestigious role with

opportunities for promotion. [16] ¶ 53. Two weeks after Midway hired her, Payton suffered a back injury while working as a baggage runner at O’Hare. Id. ¶¶ 41, 54. This injury was caused in part by the strain from handling baggage loads meant for two employees by herself. Id. ¶ 55. Her doctor recommended a 20-pound weightlifting restriction; her position as a ready reserve agent required her to lift between 50 to 70 pounds. Id. ¶ 56. While she was out on medical leave, Payton was transferred to Midway but not given an official start date. Id. ¶ 58. Her doctor cleared her to return

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