Pavone v. Citicorp Credit Services, Inc.

60 F. Supp. 2d 1040, 1997 U.S. Dist. LEXIS 23612, 1997 WL 1120751
CourtDistrict Court, S.D. California
DecidedJuly 8, 1997
Docket96-0603-IEG(AJB)
StatusPublished
Cited by9 cases

This text of 60 F. Supp. 2d 1040 (Pavone v. Citicorp Credit Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pavone v. Citicorp Credit Services, Inc., 60 F. Supp. 2d 1040, 1997 U.S. Dist. LEXIS 23612, 1997 WL 1120751 (S.D. Cal. 1997).

Opinion

ORDER GRANTING DEFENDANTS’ MOTION TO DISMISS FOR LACK OF SUBJECT MATTER JURISDICTION AND DENYING PIAIN-TIFF’S MOTION TO STAY THE FEDERAL PROCEEDING [Doc. ## 49, 60]

GONZALEZ, District Judge.

Two motions in this case came on regularly for hearing on June 16, 1997, the Honorable Irma E. Gonzalez presiding. Defendant Citicorp Credit Services, Inc. (“CCSI”), moved to dismiss or, in the alternative, for summary judgment. Plaintiff Benjamin Pavone moved to stay the federal proceedings.

BACKGROUND

Pavone, an attorney proceeding pro se, brings this action alleging violations of the Fair Debt Collection Practices Act, 15 U.S.C. §§ 1692-1692o (“the FDCPA”), by CCSI in attempting to collect on Pavone’s delinquent Citibank Visa account. Pavone also brings state law causes of action under the Robbins-Rosenthal Fair Debt Collection Practices Act, Cal.Civ.Code § 1788.11, and for intentional infliction of emotional distress. The currently operative complaint is the first amended complaint, filed September 20,1996.

Pavone admits that in January 1994, he became unable to make payments on his Citibank Visa account, which then had a balance of approximately $4,424.85. For about the next two years, Pavone attempted to negotiate with Citibank an agreement whereby Citibank would “charge off’ his debt, by which he apparently means that Citibank would cease charging him •interest and fees in exchange for his agreement to pay off the account. Pavone eventually made five payments on his account in 1994 and three payments on the account in 1995. Pavone states that during 1995, he was able to make payments to Citibank but refused to do so because of Citibank’s failure to follow the “industry practice” of “charging off’ his debt.

Pavone charges that during 1994 and 1995, CCSI telephoned him repeatedly about his delinquent account in spite of his oral and written requests that CCSI communicate with him only in writing. In discovery, CCSI has admitted that it telephoned Pavone approximately thirty-seven times over a period of about eighteen months. Specifically, CCSI telephoned Pavone once in March 1994, four times in April 1994, five times in May 1994, twice in June 1994, twice in July 1994, six times in August 1994, five times in September 1994, twice in May 1995, once each in June and July 1995, four times in August 1995, and four times in September 1995. Most of the calls were at least six or seven days apart; however on two occasions in August 1994 and on three occasions in August and September 1995, two calls occurred on consecutive days. CCSI also admits that on approximately nine occasions Pavone asked CCSI, either orally or in writing, not to telephone him. (CCSI’s Supp.Resp. to Pl.’s Req. for Adms. Set Two.)

Pavone alleges that CCSI representatives made certain statements during these telephone calls and that these statements were harassing because the statements “misrepresented” Pavone’s position about paying off his account or were made without regard “for the truth of the situation.” (Compl. at ¶ 57.) For example, Pavone alleges that he recorded one conversation with a CCSI representative, with the representative’s consent. Pavone told the representative that he wished to negotiate *1043 the matter in writing. The representative responded, “Okay, but nothing’s getting done on this. Nothing’s getting negotiated.” (Compl. at ¶ 57.) Later, the representative stated, “Okay. What do you want to do on this? Plain and simple. Do you want to pay it? Do you want to pay it off?” (Compl. at ¶ 58.) The representative also stated, “I’ll go ahead and just state on here that you didn’t want to discuss this account at this point.” (Compl. at ¶ 59.) Pavone alleges that this last statement miseharacterized Pavone’s position and was therefore “positively abusive and harassing.” (Compl. at ¶ 59.) Pavone also alleges that the representative’s concluding statement, “Okay? You have a good day,” was harassing,

because he asked plaintiff a question designed supposedly to confirm that plaintiff refused to discuss the account— which he knew was not true — but did not give plaintiff a chance to clarify the matter, as plaintiff obviously was willing to discuss the matter, just not through the medium that the representative attempted to force upon him. However, plaintiff was not given an opportunity to clarify the matter, as the representative said “okay?” and then immediately stated “You have a good day,” which indicated he was going to hang up the phone, thus precluding plaintiff from having enough time to clarify his position — for the fifth time.

(Compl. at ¶ 60.) Pavone complains that the representative’s statements “tended to objectify and, with mean-spirited tone and demeanor, dehumanize plaintiff as an object whose only function was to pay or not pay.” (Compl. at ¶ 105.) Pavone alleges that in another conversation, a CCSI representative asked him repeatedly, “Are you going to pay, yes or no,” until Pavone hung up. (Compl. at ¶ 61.)

Pavone’s three FDCPA claims are as follows. First, he alleges that CCSI’s conduct violated 15 U.S.C. § 1692c(c), which provides as follows:

If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except—
(1) to advise the consumer that the debt collector’s further efforts are being terminated;
(2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
(8) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.
If such notice from the consumer is made by mail, notification shall be complete upon receipt.

15 U.S.C. § 1692c(c). However, Pavone does not allege that he ever notified CCSI in writing that he wished CCSI to cease further communication with him, only that he notified CCSI that he wished CCSI to communicate with him only in writing.

Second, Pavone alleges that CCSI’s conduct violated 15 U.S.C. § 1692d, which provides that “[a] debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt.” One example of conduct violating this section is “[clausing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.” 15 U.S.C. § 1692d(5). Cf. United States v. Central Adjustment Bureau, Inc.,

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Bluebook (online)
60 F. Supp. 2d 1040, 1997 U.S. Dist. LEXIS 23612, 1997 WL 1120751, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pavone-v-citicorp-credit-services-inc-casd-1997.