Paula H. Chaffin, Manny Formigo, and Brenda Thurman v. Norwegian Cruise Line Ltd, A/K/A Norwegian Cruise Lines, Inc., A/K/A Norwegian Cruise Lines

CourtCourt of Appeals of Tennessee
DecidedApril 7, 1999
Docket02A01-9803-CH-00080
StatusPublished

This text of Paula H. Chaffin, Manny Formigo, and Brenda Thurman v. Norwegian Cruise Line Ltd, A/K/A Norwegian Cruise Lines, Inc., A/K/A Norwegian Cruise Lines (Paula H. Chaffin, Manny Formigo, and Brenda Thurman v. Norwegian Cruise Line Ltd, A/K/A Norwegian Cruise Lines, Inc., A/K/A Norwegian Cruise Lines) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Paula H. Chaffin, Manny Formigo, and Brenda Thurman v. Norwegian Cruise Line Ltd, A/K/A Norwegian Cruise Lines, Inc., A/K/A Norwegian Cruise Lines, (Tenn. Ct. App. 1999).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE AT JACKSON

PAULA H. CHAFFIN, MANNY ) FORMIGO, and BRENDA THURMON, ) et al, ) ) Plaintiffs/Appellants, ) Dyer Chancery No. 97C183 ) VS. ) Appeal No. 02A01-9803-CH-00080 ) NORWEGIAN CRUISE LINE LTD. ) a/k/a NORWEGIAN CRUISE LINES, INC. a/k/a NORWEGIAN CRUISE ) ) FILED LINES, a Division of Kloster Cruise ) Limited and KLOSTER CRUISE ) April 7, 1999 LIMITED, et al, ) ) Cecil Crowson, Jr. Defendants/Appellees. ) Appellate C ourt Clerk

APPEAL FROM THE CHANCERY COURT OF DYER COUNTY AT DYERSBURG, TENNESSEE THE HONORABLE J. STEVEN STAFFORD, CHANCELLOR

William R. Neese Roy B. Herron Nancy C. Miller-Herron NEESE, HERRON & MILLER-HERRON Dresden, Tennessee Attorneys for Appellants

Joel H. Porter Todd A. Rose BURCH, PORTER & JOHNSON, PLLC Memphis, Tennessee Attorneys for Defendants/Appellees Norwegian Cruise Lines Limited and Kloster Cruise Limited

R. Dale Grimes Bryan E. Larson BASS, BERRY & SIMS PLC Nashville, Tennessee Attorneys for Royal Caribbean Cruises, Ltd.

Eugene J. Podesta, Jr. BAKER, DONELSON, BEARMAN & CALDWELL Memphis, Tennessee Attorney for Defendant/Appellee Princess Cruises, Inc.

Jeffrey L. Lay FARMER, JONES & HAMILTON Dyersburg, Tennessee Attorney for Defendant/Appellee Princess Cruises, Inc.

Kirk A. Patrick GIBSON, DUNN & CRUTCHER Los Angeles, California Attorney for Defendant/Appellee Princess Cruises, Inc. Douglas W. Wilkerson Mark L. Hayes WILKERSON GAULDIN & HAYES Dyersburg, Tennessee Attorneys for Defendant/Appellee Carnival Corporation

Lewis R. Clayton Steven C. Herzog Jeffrey A. Udell PAUL, WEISS, RIFKIND, WHARTON & GARRISON New York, New York Attorneys for Defendant/Appellee Carnival Corporation

Marianna Williams ASHLEY, ASHLEY & ARNOLD Dyersburg, Tennessee Attorney for Intervening Plaintiffs

AFFIRMED

ALAN E. HIGHERS, J.

CONCUR:

DAVID R. FARMER, J.

HEWITT P. TOMLIN, JR., Sp. J. Paula Chaffin, Manny Formigo, Brenda Thurman, Brent Mezzacasa, Maria Rodriguez, Robert Kirk, Lloyd Ramer, Jerry Knott, and Mike Freeman (“Plaintiffs”), who

were appointed by the trial court as class representatives in this conditionally certified class

action, appeal from the trial court’s dismissal of their claims against four separate cruise

line businesses, which included: (1) Norwegian Cruise Line Limited f/k/a Kloster Cruise

Limited (“Norwegian”); (2) Carnival Corporation and/or Carnival Cruise Lines, Inc.

(“Carnival”); (3) Royal Caribbean Cruises, Ltd. (“Royal Caribbean”); and (4) Princess Cruise

Lines, Inc. (“Princess”). Plaintiffs’ claims were based upon alleged Tennessee Consumer

Protection Act (TCPA) violations and upon alleged fraudulent misrepresentations. The trial

court dismissed Plaintiffs’ claims based upon forum selection clauses contained in written

cruise contracts. Based upon the following, we find that the subject forum selection

clauses are neither invalid based upon fraud nor unenforceable based upon

unreasonableness. Moreover, we find that the subject forum selection clauses do not

contravene a strong Tennessee public policy. Accordingly, we find that the forum selection

clauses are enforceable and that the trial court’s dismissal was proper. We therefore

affirm.

Facts and Procedural History

On March 24, 1997, five individual plaintiffs commenced this action against

Norwegian, Carnival, Royal Caribbean, and Princess. They applied for an order of

conditional class certification to sue as representatives of a class, which was granted and

entered by the trial court on March 25, 1997. This order appointed the five named plaintiffs

as class representatives, and essentially described the class as “All persons who have

been or will be assessed and who have paid or will pay port charges as a result of

purchasing a cruise on any vessel . . . operaated [sic] by any Defendant . . . .” Thereafter,

three additional named plaintiffs were added to the suit.

Each of the eight named plaintiffs that are parties to this suit had purchased a cruise

from at least one of the named defendants. Paula Chaffin (a Shelby County resident),

Manny Formigo (a Dade County, Florida resident), and Brenda Thurman (a Dyer County

3 resident) each purchased a cruise from Norwegian. Brent Mezzacasa (a Weakley County

resident), Maria Rodriguez (a Dade County, Florida resident), Robert Kirk (a Dyer County

resident), and Lloyd Ramer (a Dyer County resident) each purchased a cruise from

Carnival. Jerry Knott (a Henry County resident) and Lloyd Ramer (a Dyer County resident)

each purchased a cruise from Royal Caribbean. Last, Mike Freeman (a Weakley County

resident) purchased a cruise from Princess.

Plaintiffs asserted the following factual allegations:

This class action is based on the manner and method in which Defendants lure customers with very attractive all-inclusive prices for their cruises and then, in addition to the advertised price, assess customers with non-existent or artificially inflated Port Charges.

Specifically, each Defendant is a luxury cruise ship operator and disseminates uniform and standardized advertising and promotional material and sells cruises in Tennessee and in the other States of the Union designated to create the impression to their customers and prospective customers that the Port Charges, which are usually well over one hundred dollars ($100.00) per passenger, are charges assessed by and paid directly to domestic and foreign port authorities and government agencies.

Defendants deliberately and intentionally failed to disclose to their customers that a significant portion of the money charged and collected as Port Charges is not, in fact, assessed by and paid to domestic and foreign port authorities and government agencies, but retained by Defendants as a secondary revenue stream. Therefore, Defendants assess and collect these non-existent and/or artificially inflated Port Charges under false pretenses and through unfair and deceptive practices.

In reality, Port Charges may include, but are not limited to taxes, generator fuel costs, garbage disposal, pollution fines, certain salaries and other costs, expenses and fees directly associated with the normal operation of the vessel, which are not actual port charges, but which are not included in the advertised cruise price. .... Plaintiffs . . . have been sold cruises as a result of the false, misleading and fraudulent advertising and representations made by Defendants. .... As a direct and proximate result of Defendants’ conduct as aforesaid, Plaintiffs and the other members of the class were assessed and paid the non-existent or artificially inflated Port Charges, to their detriment.

The action was originally brought pursuant to Tennessee Code Annotated section

47-18-109 based upon each defendant’s alleged use or employment of an unfair or

deceptive act or practice declared to be unlawful by the Tennessee Consumer Protection

4 Act (“the TCPA”).1 In addition to seeking recovery of actual damages under section 47-18-

109, Plaintiffs sought treble damages based upon willful or knowing TCPA violations, and

reasonable attorney fees and costs. See Tenn. Code Ann. § 47-18-109(a)(1), (a)(3), & (e).

Subsequently, Plaintiffs asserted an additional claim based upon fraudulent

misrepresentation against three of the defendants -- Norwegian, Carnival, and Royal

Caribbean. In support of their fraudulent misrepresentation claims, Plaintiffs asserted

substantially the same factual allegations that were asserted to support their TCPA claim.

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Paula H. Chaffin, Manny Formigo, and Brenda Thurman v. Norwegian Cruise Line Ltd, A/K/A Norwegian Cruise Lines, Inc., A/K/A Norwegian Cruise Lines, Counsel Stack Legal Research, https://law.counselstack.com/opinion/paula-h-chaffin-manny-formigo-and-brenda-thurman-v-tennctapp-1999.