Patricia Galouch v. Department of Professional and Financial Regulation

2015 ME 44, 114 A.3d 988, 2015 Me. LEXIS 47
Supreme Judicial Court of Maine·Decided April 30, 2015·Published·Cited by 10 cases

Opinion

MAINE SUPREME JUDICIAL COURT Reporter of Decisions Decision: 2015 ME 44 Docket: Ken-14-347 Argued: April 7, 2015 Decided: April 30, 2015

Panel: SAUFLEY, C.J., and ALEXANDER, MEAD, GORMAN, JABAR, and HJELM, JJ.

PATRICIA GALOUCH

v.

DEPARTMENT OF PROFESSIONAL AND FINANCIAL REGULATION MEAD, J.

[¶1] Patricia Galouch appeals from an entry of summary judgment by the Superior Court (Kennebec County, Murphy, J.) in favor of the Department of Professional and Financial Regulation (Department) on her claim that the Department violated her rights under the Maine Human Rights Act (MHRA), 5 M.R.S. § 4572 (2014), and the Maine Whistleblowers’ Protection Act (WPA), 26 M.R.S. § 833 (2014). Galouch contends that the court erred in concluding that she did not (1) engage in protected activity, (2) experience an adverse employment action, or (3) present sufficient evidence that the Department’s reasons for her termination were pretext for discriminatory animus.1 We affirm the judgment.

1 On cross-appeal, the Department argues that Galouch is bound by factual findings made in a prior collective bargaining agreement arbitration decision. Because we affirm the judgment, we need not address the Department’s claim.

I. BACKGROUND

[¶2] From May 6, 2006, to October 22, 2010, Patricia Galouch was employed as an Office Associate II and Legal Secretary at the Maine Bureau of Insurance (Bureau), an agency within the Department. In March 2009, the Department reached a settlement agreement with Galouch and the Maine State Employees Association (Union), which had filed several grievances on her behalf. Pursuant to that settlement, Galouch was given a position as a legal secretary at the Bureau. In addition, the Department removed all previous discipline from Galouch’s personnel file and paid her attorney fees; in return, the Union withdrew all pending grievances, and Galouch withdrew all pending complaints she had filed with the Maine Labor Relations Board and the Maine Human Rights Commission. Galouch, the Union, and the Department also agreed to have regular meetings to discuss potential employment-related issues.

[¶3] Starting in March 2009, Galouch communicated with a court reporter about the court reporter’s contractual obligations with the Department. Galouch believed that the court reporter had breached the terms of her service contract with the Department regarding the ability to subcontract and whether to provide amplification services for rate hearings. She believed that these breaches of contract violated the Bureau of General Services’ Rules for Purchase of Services and Awards, 18-554 C.M.R. ch. 110 (1996). When Galouch informed her

supervisors of her concerns in June 2009, she was instructed to refer any contract issues to the Bureau’s contract administrator rather than address them herself because they were not part of her responsibilities. Despite this directive, Galouch continued to communicate directly with the court reporter.

[¶4] In December 2009, Galouch was asked to send a cover letter to an insurance agent regarding a petition for enforcement, notifying the agent that his license could be revoked and a hearing would be held on the matter. The cover letter Galouch actually sent, however, erroneously stated that the agent’s license had already been revoked. As a result of this action, Galouch received an oral reprimand from her supervisor in December of 2009 and, in the same month, the Union filed a grievance on her behalf challenging the reprimand.2

[¶5] In January 2010, the court reporter Galouch had continued to communicate with informed the Bureau that she was terminating her contract with the Department because she could no longer deal with Galouch’s behavior. On January 28, 2010, the State placed Galouch “under investigation for allegations that [she] exceeded the authority and/or duties of [her] position” and put her on paid administrative leave.

2 At some point this grievance was denied.

[¶6] In February 2010, the Union filed a second grievance on Galouch’s behalf, asserting that she had been subjected to a hostile work environment, intimidation, and harassment.3

[¶7] On July 9, 2010, a state investigator notified Galouch that the investigation had “now been expanded to include allegations of additional performance issues discovered since you were placed on leave, including instances of significant inattention to detail, entering incorrect information into a national database, and failure to follow direction.” After completion of the investigation and a hearing on the matter, the Department terminated Galouch’s employment on October 22, 2010. The Commissioner concluded that Galouch “was disorganized, messy, inattentive to details, and careless when entering information into databases. She argued with vendors about their contracts, could not follow directions, argued with the Bureau’s Superintendent in public, and was careless about how documents were sent out. She verbally attacked her co-workers and supervisor when questioned about her work.”

[¶8] The Union filed a grievance challenging Galouch’s termination and an arbitration hearing was held over eight days between March 22 and July 17, 2012. At issue was whether the Department had just cause to terminate Galouch, and, if not, what the remedy should be. In a decision dated November 13, 2012, the

3 The record is silent with regard to the outcome of this grievance.

arbitrator concluded that the Department did not have just cause to terminate Galouch because it failed to impose “progressive discipline.” Due to the March 2009 settlement agreement, the only disciplinary action in Galouch’s file preceding the termination was the December 2009 oral reprimand. The arbitrator awarded Galouch back pay from the date of her termination to the date of the award, along with any verifiable medical expenses. Galouch was not reinstated, however, because the arbitrator concluded that she was a “disaster” at her job and that to return her to work would “recreate an intolerable situation which is of no benefit to anyone.” Many of the arbitrator’s findings regarding Galouch’s performance deficiencies confirmed the findings made by the Department.

[¶9] After obtaining a right-to-sue letter from the Maine Human Rights Commission, Galouch sued the Department in May 2012, alleging violations of the MHRA and the WPA. In her amended complaint, Galouch referred to both the December 2009 grievance (¶ 9) and the February 2010 grievance (¶ 18). On February 15, 2013, the court denied the Department’s motion to dismiss. On December 17, 2013, the court denied without prejudice the Department’s motion for summary judgment, concluding that the motion was premature because no discovery had been conducted on the issue of pretext.

[¶10] After further discovery, the court granted the Department’s second motion for summary judgment on July 22, 2014. It concluded that Galouch failed

to establish a prima facie case of discrimination because she did not present evidence that she had reasonable cause to believe that she was reporting unlawful activity when she informed her supervisors of her concerns about the court reporter’s contract. It also found that (1) Galouch failed to show that the Department’s reasons for firing her were pretextual, and (2) paid administrative leave did not constitute adverse employment action. Galouch appealed, and the Department cross-appealed on the issue of collateral estoppel.

II. DISCUSSION

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Patricia Galouch v. Department of Professional and Financial Regulation, 2015 ME 44, 114 A.3d 988, 2015 Me. LEXIS 47 (Me. 2015).

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