Parker v. Charter Communications, Inc.

CourtDistrict Court, M.D. Florida
DecidedJune 21, 2021
Docket8:19-cv-02643
StatusUnknown

This text of Parker v. Charter Communications, Inc. (Parker v. Charter Communications, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Parker v. Charter Communications, Inc., (M.D. Fla. 2021).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

JUSTIN PARKER,

Plaintiff, v. Case No. 8:19-cv-2643-SCB-SPF

CHARTER COMMUNICATIONS, LLC,

Defendant. ______________________________/

ORDER This cause comes before the Court on Defendant’s Motion for Summary Judgment. (Doc. No. 46). Plaintiff opposes the motion (Doc. No. 52), and Defendant has filed a reply brief (Doc. No. 57). As explained below, the motion is granted. I. Standard of Review Summary judgment is appropriate Aif the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.@ Fed. R. Civ. P. 56(a). The Court must draw all inferences from the evidence in the light most favorable to the non-movant and resolve all reasonable doubts in that party's favor. See Porter v. Ray, 461 F.3d 1315, 1320 (11th Cir. 2006)(citation omitted). The moving party bears the initial burden of showing the Court, by reference to materials on file, that there are no genuine issues of material fact that should be decided at trial. See id. (citation omitted). When a moving

party has discharged its burden, the non-moving party must then go beyond the pleadings, and by its own affidavits, or by depositions, answers to interrogatories, and admissions on file, designate specific facts showing there is a genuine issue for

trial. See id. (citation omitted). II. Background Plaintiff Justin Parker filed this lawsuit against Defendant Charter Communications, LLC (“Charter”) for disability discrimination that he suffered

while working for Brighthouse Networks, LLC (“BHN”). After Plaintiff’s employment with BHN was terminated in early 2016, Charter and BHN combined, and Charter assumed control of BHN’s operations.

Prior to starting work for BHN, Plaintiff was in the United States Marine Corps for four-and-a-half years. For approximately one year, he was deployed in Fallujah, Iraq in a war zone. (Doc. No. 48, depo. p. 306-07). After he left the Marine Corps, he was diagnosed with panic attacks, anxiety, war stress, migraine

headaches, depression, adjustment disorder, post-traumatic stress disorder (“PTSD”), and paranoia. (Doc. No. 53-1, p. 87, 91, 101, 118, 131, 151, 161, 166). Plaintiff began working for BHN in 2009, and in 2013, he advanced to the

position of Customer Account Executive (“CAE”) in a newly formed sales department. Initially, Plaintiff reported to Director Linda Collins. From 2014 through April of 2015, Plaintiff reported to Manager Tom Oberecker. From April

2015 through February 2016, Plaintiff reported to Supervisor Lyla DiDomenico. A. Monthly Recurring Revenue Goals As a CAE, Plaintiff was required to meet monthly recurring revenue

(“MRR”) goals. (Doc. No. 46-3, ¶ 8; Doc. No. 48, depo. p. 62). To do this, CAEs reached out to existing customers in an attempt to sell them additional BHN services. (Doc. No. 46-3, ¶ 8; Doc. No. 48, depo. p. 58-59, 70). Robin Collins, the Director of Human Resources, described the MRR goals as follows:

MRR goals were department-based, team-based, and individual-based. In other words, the entire CAE department had an MRR goal it was expected to meet, each CAE team had an MRR goal it was expected to meet, and each CAE had his or her own MRR goal he or she was expected to meet. MRR goals were not developed locally but were instead determined at the highest levels of BHN's sales operations and disseminated down to the local level, including the CAE department in which Plaintiff worked. The CAE department therefore did not have the ability to reduce those goals.

Accordingly, though a CAE out on an approved leave of absence (whether FMLA or non-FMLA) was not held accountable for his or her personal MRR goals, the department and team goals could not and were not adjusted to account for that CAE's absence. Instead, it fell to other members of the absent CAE's team to cover his or her sales goals.

(Doc. No. 46-3, ¶ 9-10; see also Doc. No. 48, depo. p. 112-13). Plaintiff, as a CAE, was supposed to achieve 90% of his MRR goal. While Plaintiff sometimes exceeded his MRR goal for the month, he often failed to

achieve 90% of his MRR goal.1 (Doc. No. 53-3, p. 51, 68-69, 75; Doc. No. 55-1, p. 66; Doc. No. 55-3, depo. p. 42; Doc. No. 55-2, p. 77; Doc. No. 48, depo. p. 291- 92).

B. Accommodations for Dyslexia In 2012, prior to becoming a CAE, Plaintiff applied for a position within BHN that he did not get, and when he asked why, a manger told him that he would not get promoted within the company until he worked on his written

communication skills. (Doc. No. 48, depo. p. 18-19). Plaintiff contends that his written communication is hindered by his dyslexia, and he asked BHN to provide him with a tutor to help him. (Doc. No. 48, depo. p. 19). Plaintiff told BHN that

he had been diagnosed with dyslexia while in school, and to support his diagnosis, he provided BHN with his high school transcript that showed that he was in special education classes. (Doc. No. 48, depo. p. 22, 53). Plaintiff’s high school transcript does not state that he had dyslexia. (Doc. No. 48, depo. p. 53). BHN agreed to

provide him with, and to pay for, a tutor. (Doc. No. 48, depo. p. 19).

1 Plaintiff points out in his response brief that he achieved 290% of his MRR goal in November of 2015. (Doc. No. 55-1, p. 66). However, the document showing that Plaintiff achieved 290% of his $2,100 MRR goal in November 2015 also shows that he failed to achieve 90% of his MRR goal in February, March, April, May (adjusted MRR), July, and August of 2015. (Doc. No. 55- 1, p. 66; Doc. No. 48-5; Doc. No. 48, depo. p. 127-33; Doc. No. 46-3, p. 18, § 2.5). Around April of 2015, Plaintiff asked Human Resources if they would pay for a different program to help him with his dyslexia. (Doc. No. 48, depo. p. 23-

25). By this time, the person who had approved the tutor accommodation was no longer in HR, and HR told Plaintiff that he would have to get tested and provide medical documentation of his dyslexia before BHN would consider providing the

new program as an accommodation for his dyslexia. (Doc. No. 48, depo. p. 21- 23). The testing would cost about $1,000, and Plaintiff told HR that he could not afford the testing and asked if BHN would pay for it. (Doc. No. 48, depo. p. 21- 22). BHN would not pay for Plaintiff’s dyslexia testing and did not further

consider providing Plaintiff with the new program to accommodate his dyslexia. (Doc. No. 48, depo. p. 22). By June of 2015, Plaintiff knew that BHN would not pay for his dyslexia testing nor would it consider providing the new program as an

accommodation without Plaintiff getting tested and diagnosed with dyslexia. (Doc. No. 48, depo. p. 90-91). At the time of his request for the new program accommodation, Plaintiff had not used the services of the tutor that BHN had provided for approximately ten

months. (Doc. No. 48, depo. p. 26, 52). Plaintiff contends that after he asked BHN to pay for the new program accommodation, BHN refused to allow him to continue with the tutoring until he was tested and diagnosed with dyslexia. (Doc.

No. 48, depo. p. 56). However, Plaintiff acknowledged during his deposition that had he provided BHN with medical documentation of his dyslexia, BHN would have considered providing him with the new program as an accommodation. (Doc.

No. 48, depo. p. 53-54). C. Alleged Discriminatory Treatment Due to Plaintiff’s Dyslexia Plaintiff contends that coworkers and his manager, Oberecker, made fun of

him because he was dyslexic.

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