Paneto v. CWork Solutions, LP

CourtDistrict Court, M.D. Pennsylvania
DecidedNovember 30, 2020
Docket1:18-cv-01794
StatusUnknown

This text of Paneto v. CWork Solutions, LP (Paneto v. CWork Solutions, LP) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Paneto v. CWork Solutions, LP, (M.D. Pa. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA

MEDIA D. PANETO, : : Civil No. 1:18-cv-1794 Plaintiff, : : v. : : CWORK SOLUTIONS, LP, d/b/a : ASSURANT SOLUTIONS, a wholly : owned subsidiary of SIGNAL : HOLDINGS, LLC, : : Defendant. : Judge Sylvia H. Rambo

M E M O R A N D U M Before the court is Defendant CWork Solutions, L.P.’s (“CWork”) motion for summary judgment. (Doc. 20.) For the reasons set forth below, the court will grant the motion part and deny it in part. I. BACKGROUND This action arises from Plaintiff Media Paneto’s claims that her prior employer CWork discriminated against her on the basis of her race, disability, and sex, and retaliated against her for complaining about discrimination. CWork provides wireless phone repair and logistics services. (Doc. 21, ¶ 1.) Ms. Paneto began her employment with CWork in November 2013 as a Material Processor, and in 2015 she was promoted to Material Processor II, a title she held until her termination in February 2017. (Id. ¶¶ 1, 2, 12, 48.) Ms. Paneto testified that during her employment with CWork, she was subjected to derogatory name-calling, physical assault and humiliation, and unfair

treatment at the hands of her colleagues and supervisors. Ms. Paneto is of “African American and Hispanic descent.” (Doc. 35-1, ¶ 2.) Ms. Paneto’s direct supervisor, Michelle Bame, who is Caucasian, treated her particularly poorly. (Doc. 35-1, ¶ 5.)

Ms. Bame called female employees “bitches,” and black employees “color[ed]” and “monkeys,” and she advanced racist stereotypes about black people liking chicken and Hispanic people liking rice and beans. (Doc. 35-2, pp. 177-80, 363.) On one occasion in 2016, Ms. Bame slapped Ms. Paneto’s face in front of her co-workers so

hard that it left a red mark, supposedly because Ms. Paneto was wearing both of her earbuds on CWork’s production floor. (Id. pp. 268-373, 379-381.) Ms. Paneto testified that she responded to this treatment in various ways,

without much success. She tried objecting directly to Ms. Bame’s use of derogatory language, but Ms. Bame told her to “get used to it.” (Id. p. 180.) She also tried reporting Ms. Bame’s physical assault to multiple human resources personnel and multiple of Ms. Bame’s supervisors, but there is no indication that anyone ever

investigated or addressed the complaint. (Id. pp. 303, 372-73.) Ms. Paneto even requested a transfer to another department due to the assault, but the request was never granted. (Id.) According to Ms. Paneto, other supervisors and employees used racist language towards her and other black employees. She testified that one of her

Caucasian co-workers, Amanda Presler, called her a “nigger” in front of at least three other colleagues, and that another Caucasian supervisor, Gary Ziler, called her a “monkey” in front of her entire department. (Doc. 35-1, ¶¶ 3, 4; Doc. 35-2, pp. 15,

16, 18-20.) Ms. Paneto reported Ms. Presler’s slur to Ms. Bame, who promised to “handle it” but never took any action. (Doc. 35-2, pp. 14-15.) Ms. Paneto also reported Mr. Ziler’s remark to Ms. Bame and another supervisor, but there is no indication that either ever addressed the complaint. (Id. pp. 19-20.)

Ms. Paneto further testified that Mr. Ziler called her a “black bitch” (id. p. 15), that he belittled employees of color, and that he and other supervisors enforced various company policies—including those regarding dress code, family visitors,

and the timing of breaks—more strictly against employees of color as compared to Caucasian employees. (Id. pp. 12-13, 335-351.) Ms. Paneto also testified that Mr. Ziler disparaged female employees by saying things such as “[a] man’s job is to go out and make the money, and the woman’s job is to stay at home and take care of

the kids.” (Id. pp. 359-60, 362.) Additionally, Ms. Paneto testified that she was unfairly punished on numerous occasions. For example, in September 2, 2016, Ms. Paneto received a verbal warning

for purportedly exercising unprofessional behavior on August 26, 2016. (Doc. 34, ¶ 22.) Written statements by some of her colleagues describe Ms. Paneto “shouting, singing, dancing, falling to the floor and lying on the ground,” insisting she would

take “other employees down” if she called into human resources, and calling a co- worker an “old bitch.” (Doc. 21, ¶ 17.) Ms. Paneto contests the truth of the allegations. The employee statements regarding Ms. Paneto’s behavior were initially

received by Mr. Ziler, who was out of work on the day in question. On August 29, 2016, after Mr. Ziler returned to work, Ms. Paneto testified that he gathered several employees in a single room to air their complaints about her. (Doc. 34, ¶ 13.) Lydia Brown, one of CWork’s human resources representatives, testified that she

personally harbored concerns about Mr. Ziler’s professionalism, and that she was aware that Mr. Ziler and Ms. Paneto “did not get along.” (Id.) Despite these concerns, Ms. Brown was confident in Mr. Ziler’s investigation because the people that gave

statements were “good employees” who she had “no reason to doubt.” (Doc. 35-4, pp. 30-31.) On September 30, 2016, Ms. Bame and Brown met with Ms. Paneto and issued her a written discipline for the August 26, 2016 incidents. (Doc. 21, ¶ 22.)

Ms. Brown and Ms. Bame testified that Ms. Paneto yelled and interrupted them during the meeting, and that she also left several times without explanation. (Id. ¶ 23.) Ms. Paneto testified that she did not yell or interrupt anyone during the meeting,

and that when she excused herself, she explained to Ms. Bame and Ms. Brown that it was because she was experiencing hemi-facial spasms. (Doc. 34, ¶ 23.) Four days earlier, Ms. Paneto had been approved for intermittent leave under the Family and

Medical Leave Act (“FMLA”) for the condition, which manifests as facial paralysis and twitching. (Doc. 21, ¶¶ 21-22; Doc. 35-2, p. 77.) In response, Ms. Brown and Ms. Bame told Ms. Paneto that she could be terminated if she appeared to be

misusing FMLA leave. (Doc. 34, ¶ 25.) Ms. Paneto remained at work for the rest of her shift. (Doc. 21, ¶ 25.) On October 13, 2016, Ms. Bame issued Ms. Paneto a “record of conversation” for her “unprofessional behavior” in the meeting. (Id. ¶ 26.) For her 2016 annual review, Ms. Paneto received substantially worse

evaluations than in the previous two years. (Id. ¶ 31.) Her overall rating on a four- point scale was 2.11, which was significantly lower than her 3.05 rating in 2015 and her 3.27 rating in 2014. (Doc. 35-2, pp. 58, 64, 69.) Ms. Paneto testified that, despite

her substantially lower score in 2016, her work performance and conduct did not change from years past. Ms. Bame remarked in the 2016 evaluation that Ms. Paneto had difficulties with emotional control and following policies and procedures she disagreed with, but she also noted those issues in her prior evaluations. (Doc. 35, ¶

31.) In addition, Ms. Paneto’s 2016 evaluation gave her poor marks for attendance despite the fact that she was never disciplined for any attendance issues during the year, while her 2015 evaluation appeared to overlook multiple warnings that she

received for attendance issues. (Id.) In December 2016, Ms. Paneto’s male colleague Stephan Watson showed her his paycheck, which revealed that he made 92 cents more per hour, despite the fact

that he held Ms. Paneto’s same position and had been with the company for two fewer years. (Doc. 21, ¶ 51; Doc. 34, ¶¶ 52, 54-55.) However, according to CWork’s payroll records, Ms. Paneto’s hourly pay exceeded Mr. Watson’s by 38 cents in April

2016, and by 17 cents in January 2017. (Doc. 21, ¶¶ 54, 55.) On February 2, 2017, CWork terminated Ms. Paneto for engaging in bullying behavior and making inappropriate comments regarding Ms. Presler. (Id.

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