Palmer v. NORWEGIAN CRUISE LINE & NORWEGIAN SPIRIT

741 F. Supp. 2d 405, 2011 A.M.C. 887, 2010 U.S. Dist. LEXIS 105005, 2010 WL 3853212
CourtDistrict Court, E.D. New York
DecidedOctober 2, 2010
Docket2:08-cv-04914
StatusPublished
Cited by4 cases

This text of 741 F. Supp. 2d 405 (Palmer v. NORWEGIAN CRUISE LINE & NORWEGIAN SPIRIT) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Palmer v. NORWEGIAN CRUISE LINE & NORWEGIAN SPIRIT, 741 F. Supp. 2d 405, 2011 A.M.C. 887, 2010 U.S. Dist. LEXIS 105005, 2010 WL 3853212 (E.D.N.Y. 2010).

Opinion

MEMORANDUM OF DECISION AND ORDER

SPATT, District Judge.

This action arises out of personal injuries allegedly sustained by the plaintiff, Brinett Palmer, as a result of an accident that occurred on December 21, 2006 while the plaintiff was a passenger on board the *407 Norwegian Spirit, an ocean cruise ship operated by the Norwegian Cruise Line (“Norwegian”). Both the plaintiff and the defendants now move for summary judgment. For the reasons set forth below, the Court grants the defendants’ motion for summary judgment, dismisses the plaintiffs claims in them entirety, and deems all other pending motions moot.

I. BACKGROUND

The following facts are drawn from the parties’ submissions. In reviewing the defendants’ motion for summary judgment, all inferences that the Court draws from these submissions are viewed in the light most favorable to the plaintiff.

In 2006, plaintiff Brinett Palmer worked as a “home health aide” for Home Instead Senior Care (“Home Instead”), a company that provided individual home health care to persons requiring assistance. In September 2006, a woman named Diane Laub contacted Home Instead to request an aide to care for her wheelchair-bound mother-in-law, Ruth Laub, on a family sea cruise in December. Home Instead recommended Palmer for the job, and later that month, Diane Laub met with both Palmer and a supervisor from Home Instead so that she could conduct a screening interview. After a successful interview, Diane Laub called Home Instead to approve Palmer, and sometime shortly thereafter in September or October 2006, Home Instead told Palmer that she had been given the assignment.

After securing Palmer’s services for the cruise, Diane Laub provided Palmer’s information to her travel agency, which in turn prepared a cruise ticket in Palmer’s name. A sales representative for that travel agency then hand delivered four ticket booklets, including the ticket booklet for Palmer, to Diane Laub’s home during the first week of December 2006. The ticket booklets each contained a boarding pass with the passenger’s' name printed on it, as well as a number of additional pages with information for the passenger.

After the initial interview with Diane Laub, Palmer had no contact with any member of the Laub family until the morning they boarded the cruise ship together. On that morning, December 21, 2006, Palmer traveled to the Laubs’ home, where she met Diane Laub, Diane’s husband Daniel Laub, and Ruth Laub, all of whom were going on the cruise. All four then traveled together to the cruise ship pier in Manhattan. When they arrived, Diane Laub handled the tickets for all members of the party, while Palmer wheeled Ruth Laub up the gangplank. As the group boarded the ship, a Norwegian representative removed the boarding pass from each ticket booklet, and returned the remaining pages of each booklet to Diane Laub. Palmer never saw or read her ticket or ticket booklet, either before or after boarding the ship. Nor did anyone tell Palmer that she needed a ticket to board the cruise ship.

After boarding the ship, Palmer accompanied Ruth Laub to her cabin, which the two were to share. That night, Palmer slept on a fold away bed in the cabin, and about 11:00 p.m., while Palmer was sleeping, the wooden slats that supported the bed’s mattress gave way. Palmer and the mattress fell to the floor, and Palmer allegedly sustained injuries to her back, neck and foot. Palmer called Diane Laub to report the incident, and ship security came to her room that night to address the situation. The next day, Palmer went to the ship’s Medical Center and received treatment for her injuries. For the remainder of the cruise, Palmer visited the medical center on board the ship daily, but she continued to assist Ruth Laub until the cruise ended on January 2, 2007.

Once back in New York, Palmer returned to her home. Diane Laub, who had *408 up until that point retained the booklet for Palmer’s ticket, discarded it. Palmer has not worked since returning from the cruise.

Although Diane Laub discarded the remainder of Palmer’s ticket booklet, Norwegian has submitted to the Court Palmer’s original boarding pass, which had been removed from her ticket booklet. In addition, Norwegian has submitted a declaration from its Claims Manager, Jane Kilgour, attaching a copy of a blank ticket booklet that Kilgour asserts is identical to the ticket booklet that Norwegian issued to every passenger on the cruise. Although in her memorandum of law the plaintiff argues that this is insufficient proof of the appearance of Palmer’s actual ticket booklet, the Court finds that, lacking any evidence to the contrary, the sample booklet submitted by Norwegian is materially identical to the actual booklet issued in Palmer’s name. See Ciliberto v. Carnival Cruise Lines, Inc., No. 85-cv-4017, 1986 WL 2560, at *3 (E.D.Pa. Feb. 25, 1986) (finding no reason to doubt a sample ticket submitted by the defendants when the original ticket in the case had been destroyed).

Palmer’s ticket booklet was a rectangular document with twelve double sided pages, each measuring approximately 8-3/4 by 3-1/2 inches. The first two pages of the booklet include advertising and information concerning international travel. The third page, which is the only single sided page, is the passenger’s boarding pass, which is torn out of the booklet upon entry to the vessel. The next page is a materially identical copy of the boarding pass that the passenger retains with the rest of the booklet. On the back of that page of the booklet is the first of four and half double-sided pages of detailed legal provisions concerning the terms of passage, written in small but legible print. The final four pages of the booklet contain departure and itinerary information, as well as additional advertisements.

The booklet contains a number of references to the four and a half pages of detailed legal information contained in the ticket booklet. Thus, on the front cover of the booklet a notice states in small, though legible, black lettering:

IMPORTANT NOTICE: The guest’s attention is specifically directed to the terms and conditions of this contract set forth within. The terms and conditions affect important legal rights and the guest is advised to read them carefully.

(Kilgour Decl. at Ex. A.) On the back side of that cover, a message from Norwegian’s President and CEO advises customers in large friendly type that “[t]his booklet contains ... important information to help make Freestyle Cruising the best vacation experience you can imagine. Please take a few moments to go over everything.” (Id.)

Then, on both the passenger’s actual boarding pass and the copy that the passenger retains, the text from the front cover of the booklet is repeated in larger type and in a blue box. Palmer’s boarding pass thus appeared as shown below (though slightly larger in the original), with the relevant notice in the bottom right corner:

*409 [[Image here]]

(Id. at Ex. B.) A similar notice appears again at the top of the first of the pages of legal terms. That warning is printed in still larger type, and reads:

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Related

Ibrahim v. Nassau County
E.D. New York, 2025
Santos v. Costa Cruise Lines, Inc.
91 F. Supp. 3d 372 (E.D. New York, 2015)
Doe v. Carnival Corp.
37 F. Supp. 3d 1254 (S.D. Florida, 2012)

Cite This Page — Counsel Stack

Bluebook (online)
741 F. Supp. 2d 405, 2011 A.M.C. 887, 2010 U.S. Dist. LEXIS 105005, 2010 WL 3853212, Counsel Stack Legal Research, https://law.counselstack.com/opinion/palmer-v-norwegian-cruise-line-norwegian-spirit-nyed-2010.