Page v. American National Bank & Trust Co.

850 S.W.2d 133, 1991 Tenn. App. LEXIS 529
CourtCourt of Appeals of Tennessee
DecidedJuly 10, 1991
DocketCA 03A01-9102-CV-64
StatusPublished
Cited by12 cases

This text of 850 S.W.2d 133 (Page v. American National Bank & Trust Co.) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Page v. American National Bank & Trust Co., 850 S.W.2d 133, 1991 Tenn. App. LEXIS 529 (Tenn. Ct. App. 1991).

Opinion

OPINION

SANDERS, Presiding Judge,

Eastern Section.

The Defendant has appealed a jury verdict holding it liable for personal injuries received by the Plaintiffs from a sudden criminal assault by third parties while on Defendant’s property.

The American National Bank & Trust Company (Bank) is a national banking institution doing business in Hamilton County where it operates a number of branches and some thirteen 24-hour automated teller machines (ATMs). It issues a coded card to its customers and by use of that card a customer can draw up to $300 in cash from his deposit in the Bank at any time, day or night. The Plaintiff-Appellee, JoKatherine Page, was a customer of the Bank and held an ATM card. On December 7, 1988, at approximately 9:30 p.m. Mrs. Page went to the Brainerd Road branch of the Bank to use the ATM, as she had done on numerous occasions before. Mrs. Page was accompanied by her 14-year-old son, Plaintiff-Ap-pellee Jason Page. She parked her automobile near the ATM and got out to make a withdrawal, leaving Jason in the car. There were two other patrons near the ATM, one being a Mrs. Kurtz who was an acquaintance of Mrs. Page’s. As they were talking, they were approached by a group of four to six young black males. One of the men pushed Mrs. Page toward the ATM machine while holding an object, presumably a gun, to her back and demanded she withdraw $300 from the ATM. Two others stood at the car with a gun pointed at Jason, threatening to kill him if Mrs. Page did not cooperate. When she turned to tell Jason to stay in the car, the man behind her struck her in the face with a solid object, knocking her down and severely injuring her face.

*134 The Plaintiffs sued the Bank for personal injuries and, as pertinent here, the complaint alleged:

“The plaintiffs aver that the defendant committed one or more of the following acts of common law negligence, which either alone or combined and concurring with the statutory violations set forth below, constitute the direct and proximate cause of the plaintiffs’ injuries:

“(a) The lighting at and about the ATM was completely inadequate to deter crime.

“(b) The defendant knew that the area in which it placed the ATM was unsafe and failed to warn plaintiffs.

“(c) The defendant failed to exercise reasonable care to protect its customers, including plaintiffs, from assaults when such assaults were or should have been reasonably foreseeable.

“(d) The machine was designed by defendant or its agents in such a way that the plaintiff, JoKatherine Page, was required to leave the safety of her automobile to use the machine.

“(e) The defendant knew that this machine was located in an area of potential risk to its customers and was aware of prior similar incidents at other branches of ANB and at branches of other banks in the same area in which defendant’s Brainerd branch is located. Despite such knowledge, defendant failed to take necessary and reasonable steps to correct the deficiencies of which it was aware, all in a conscience [sic] and callous disregard of the welfare of the defendant’s customers, including plaintiffs.

“(f) Defendant failed to place a guard at the ATM or to take such other security precautions as were reasonably necessary to protect the defendant’s customers, including plaintiffs.

“(g) Defendant failed to conform to the actions of a reasonably prudent bank operator in similar situations.

“(h) Defendant failed to provide its customers, including plaintiffs, a safe place in which to conduct their business with the defendant.

“(i) Defendant failed to establish or follow standards of safety recognized in the banking industry.”

The complaint further alleged Defendant violated federal regulations pertaining to safety features about the ATM found in the Code of Federal Regulations (CFR). Because Defendant’s deposits are insured by the Federal Deposit Insurance Corporation, it is subject to these regulations. The alleged regulations, violated are, specifically:

12 CFR 21.4(b)(1) — requiring a bank to establish a schedule for the inspection, testing and servicing of all security devices installed in each banking office and to designate a security officer with those duties and to keep a record of such inspections, testings, and servicings;

12 CFR 21.4(b)(7) — requiring bank to designate a person responsible for assuring that all security devices are turned on;

12 CFR 21.5(a) — requiring bank to complete compliance reports certifying to its compliance with security requirements;

12 CFR 21 Appendix A — requiring that security devices be inspected, tested, and serviced by competent persons;

Appendix A(l)(iii) — requiring installation of cameras which can take identifiable images of persons transacting business;

Appendix A(4)(Y) — requiring that an ATM be “protected by a burglar alarm and located in a well-lighted area. Alternatively, cash dispensing machines should be so designated and constructed as to afford at least equivalent burglary resistance, (ft. 6).” Footnote 6 states: “Equivalent burglary resistant materials for cash dispensing machines include the use of ⅜ inch thick nickel stainless steel meeting American Society of Testing Materials designation A167-70, Type 304, in place of 1 inch thick steel, if other criteria are satisfied.” (Emphasis ours.)

The Bank, for answer, admitted the Plaintiffs were assaulted by unknown assailants. It denied it owed a duty to protect the Plaintiffs from the intentional criminal acts of third parties. It denied it was guilty of any acts or omissions which *135 constituted negligence. It denied it violated any federal regulations as alleged in the complaint. As affirmative defenses, it alleged the Plaintiffs assumed the risk and the intentional criminal acts of the unknown third parties were the sole, direct, and proximate cause of Plaintiffs’ injuries.

The Bank filed a motion to dismiss pursuant to Rule 12.02(6) and/or a motion for summary judgment. The motion was overruled and the case proceeded to trial. At the conclusion of the Plaintiffs’ proof and the conclusion of all the proof, the Bank moved for a directed verdict, but the motions were overruled.

The jury found the issues in favor of the Plaintiffs. It fixed Mrs. Page’s damages at $125,000 and Jason’s damages at $10,-000.

The Bank filed a motion for judgment notwithstanding the verdict and a motion for a new trial or, in the alternative, for a remittitur. They were overruled and the Bank has appealed, presenting the following issues for review: 1.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Camacho Rivera v. Richard Mitchell, Inc.,et Al.
2019 TSPR 54 (Supreme Court of Puerto Rico, 2019)
Roy Willmon v. Wal-Mart Stores
Eighth Circuit, 1998
Willmon v. Wal-Mart Stores, Inc.
957 F. Supp. 1074 (E.D. Arkansas, 1997)
Parnell v. C & N Bowl Corp., Inc.
954 F. Supp. 1326 (W.D. Arkansas, 1997)
McClung v. Delta Square Ltd. Partnership
937 S.W.2d 891 (Tennessee Supreme Court, 1996)
Boren v. Worthen National Bank of Arkansas
921 S.W.2d 934 (Supreme Court of Arkansas, 1996)
Louria v. Brummett
916 S.W.2d 929 (Court of Appeals of Tennessee, 1995)
Godfrey v. Boddie-Noell Enterprises, Inc.
843 F. Supp. 114 (E.D. Virginia, 1994)
Gray v. McDonald's Corp.
874 S.W.2d 44 (Court of Appeals of Tennessee, 1993)

Cite This Page — Counsel Stack

Bluebook (online)
850 S.W.2d 133, 1991 Tenn. App. LEXIS 529, Counsel Stack Legal Research, https://law.counselstack.com/opinion/page-v-american-national-bank-trust-co-tennctapp-1991.