Osei-Assibey v. Stop & Shop Supermarket Co LLC

CourtDistrict Court, D. Connecticut
DecidedMarch 31, 2023
Docket3:20-cv-01911
StatusUnknown

This text of Osei-Assibey v. Stop & Shop Supermarket Co LLC (Osei-Assibey v. Stop & Shop Supermarket Co LLC) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Osei-Assibey v. Stop & Shop Supermarket Co LLC, (D. Conn. 2023).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

DEREK OSEI-ASSIBEY Plaintiff,

v. No. 3:20-cv-01911 (VAB)

THE STOP & SHOP SUPERMARKET COMPANY LLC, Defendant.

RULING AND ORDER ON MOTION FOR SUMMARY JUDGMENT

Derek Osei-Assibey (“Mr. Osei-Assibey” or “Plaintiff”) has sued the Stop & Shop Supermarket Company LLC (“Stop & Shop” or “Defendant”) for damages and other equitable relief arising under Connecticut General Statutes § 46a-60. Def.’s Notice of Removal, ECF No. 1 (Dec. 23, 2020) (“Notice of Removal”). Specifically, Mr. Osei-Assibey is suing for “emotional and psychological pain and suffering.” Id. Stop & Shop has moved for summary judgment on all claims alleged by Mr. Osei- Assibey. Mot. for Summ. J. , ECF No. 26 (May 05, 2022); Def.’s Mem. of Law in Support of Def.’s Mot. for Summ. J., ECF No. 27 (May 05, 2022) (“Def.’s Mem.”). For the following reasons, Defendant’s motion for summary judgment is GRANTED in part and DENIED in part. The disability discrimination claim has been dismissed, but the retaliation claim shall remain, but it will be limited, consistent with this opinion. I. FACTUAL AND PROCEDURAL BACKGROUND A. Factual Background 1. Stop & Shop’s Policy on Discrimination and Retaliation Stop & Shop’s Equal Employment Opportunity Policy (the “EEO Policy”) provides that

“decisions regarding employment and advancement at Stop & Shop are based on qualifications and merit,” and it prohibits “discrimination against any individual based on . . . legally recognized disability.” Pl.’s 56(a)(2) Statement at 1, ECF No. 29-3 (May 26, 2022) (“SMF”). The EEO Policy also provides that “Stop & Shop will make reasonable accommodations, as required by law, for qualified individuals with known legally recognized disabilities . . . unless doing so would result in an undue hardship to the business.” Id. at 2. The EEO Policy further provides that “retaliation is strictly prohibited against any individual who makes a good faith complaint of discrimination or harassment, or against any individual who participates in an investigation of such a complaint, or any other form of

retaliation prohibited by law.” Id. at 3. The EEO Policy “applies to all aspects of employment, including selection, hiring, compensation, promotion, job assignment, discipline, discharge, . . . and any other terms or conditions of employment.” Id. at 4. Anyone who violates the EEO Policy or engages in any type of unlawful discrimination, harassment, or retaliation is subject to disciplinary action, up to and including termination of employment. Id. at 5. The EEO Policy encourages employees to report violations to any Manager or Human Resources representative or to Stop & Shop’s Check-In Line. Id. at 6. Mr. Osei-Assibey acknowledged that he reviewed and understood the EEO Policy when he began working for Stop & Shop. Id. at 7. 2. Mr. Osei-Assibey’s Employment History Around October 17, 2016, Stop & Shop hired Mr. Osei-Assibey as a full-time Customer Service Manager in the Newington, Connecticut store. Id. at 8. At the time of his hire, Plaintiff’s name was Kwame Sekyere. Plaintiff changed his named to Derek Osei-Assibey in or around 2017 when he became a United States citizen. Id. at 9.

The Customer Service Manager is one of three “Associate Store Manager” level positions. Id. at 10. The other Assistant Store Managers include the Perishable Manager and the Non-Perishable Manager. Id. As a Customer Service Manager, Mr. Osei-Assibey was responsible for managing the recruiting, hiring, and training of new associates and overseeing the front-end, cash office, and customer service operations. Id. at 11. Mr. Osei-Assibey remained a Customer Service Manager throughout his employment at Stop & Shop. Id. at 12. At the time of his termination, Mr. Osei-Assibey reported directly to Store Manager Marsheila Spruiell (“Ms. Spruiell”). Id. at 13. In October 2017, Stop & Shop verbally counseled Mr. Osei-Assibey after a customer

complained about feeling harassed and embarrassed by Mr. Osei-Assibey. Id. at 14. The customer attempted to use a coupon on a product that was excluded and requested to speak with a manager. Id. at 15. As a result of this incident, Store Manager, Jennifer Mohrlein (“Ms. Mohrlein”), and Human Resources Business Partner Robert Moritko (“Mr. Moritko”) gave Mr. Osei-Assibey a verbal warning for unprofessional conduct and counseled him to be aware of his non-verbal communication. Id. at 17. At the time, Mr. Moritko counseled Mr. Osei-Assibey to slow down so that customers do not think he is “about to attack them.” Id. at 18. On November 16, 2018, as a result of an unsubstantiated complaint received on the tip line, Mr. Moritko, District Director Mike Mignola, and Ms. Mohrlein met with Mr. Osei-Assibey to review concerns around his approach with dealing with situations and associates. Ex. 8 to Def.’s Mem. Mr. Moritko characterized a complaint by Mr. Osei-Assibey about his supervisor impermissibly tampering with his timecard as “unprofessional and insubordinate.” Ex. 1 to

Def.’s Mem. at 64. Stop & Shop transferred Mr. Osei-Assibey’s to Store 628, in Bristol, Connecticut, and gave him a written warning for violating the Professional Conduct Policy. SMF at 24. Mr. Osei- Assibey remained a Customer Service Manager following the transfer to Store 628. Id. at 25. On Stop & Shop’s five-point rating scale, Mr. Osei-Assibey received an overall performance rating of two (Partially meets performance expectations) for 2016. Id. at 26. Mr. Osei-Assibey also received a rating of two in his performance appraisal for 2017, which specifically indicated that he “has been delegated numerous tasks that the store manager needed to continuously follow up on” and “needs to work on communication, listening, following up on tasks assigned to him, and

take ownership of assignments.” Id. at 27. Mr. Osei-Assibey’s 2017 performance appraisal described him as “need[ing] to learn to take constructive criticism” and noted that when responding to feedback he “tends to become very defensive, stops listening, and is coming up with a response before you are done talking.” Ex. 1 to Def.’s Mem. at 55. Following Mr. Osei-Assibey’s second consecutive overall performance rating of two (Partially meets performance expectations), in April of 2018, Stop & Shop placed Mr. Osei-Assibey on a performance improvement plan (“PIP”). SMF at 29. In the PIP, Ms. Mohrlein stated, among other things, that Mr. Osei-Assibey “needs to improve his follow through and meet deadlines” and “needs to show more initiative learning the parts of the business he still does not understand.” Id. at 30. 3. Mr. Osei-Assibey’s Alleged Disability Mr. Osei-Assibey allegedly developed sleep apnea during his employment at Stop & Shop. Id. at 31. On April 20, 2019, Mr. Osei-Assibey went to a walk-in clinic and asked the

doctor for a note to provide to Stop & Shop indicating that he could not work more than 8-10 hours a day and no more than 5 days a week, until approved by a doctor. Id. at 32. The doctor provided Mr. Osei-Assibey with the note he requested, which Mr. Osei-Assibey in turn submitted to Stop & Shop. Id. at 33. The April 20, 2019 note was Osei-Assibey’s first request for an accommodation from Stop & Shop. Id. at 34. Stop & Shop granted Mr. Osei-Assibey’s requested accommodation and abided by the restrictions set forth in the April 20, 2019 note. Id. at 35. On May 21, 2019, Mr. Osei-Assibey submitted a note to Stop & Shop from the same doctor stating that he could return to regular work and activities as of May 21, 2019. Id. at 36. On July 31, 2019, Mr. Osei-Assibey again went to the walk-in clinic and asked the doctor

for another note placing restrictions on the number of hours he could work in a week. Id. at 37. The doctor, again, provided Mr.

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Osei-Assibey v. Stop & Shop Supermarket Co LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/osei-assibey-v-stop-shop-supermarket-co-llc-ctd-2023.