Optanix, Inc. v. Alorica, Inc.

CourtDistrict Court, S.D. New York
DecidedJuly 6, 2021
Docket1:20-cv-09660
StatusUnknown

This text of Optanix, Inc. v. Alorica, Inc. (Optanix, Inc. v. Alorica, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Optanix, Inc. v. Alorica, Inc., (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT ELECTRONICALLY FILED SOUTHERN DISTRICT OF NEW YORK DOC #: _________________ ----------------------------------------------------------------------- X DATE FILED: 7/6/2021 : OPTANIX, INC., : : Plaintiff, : 1:20-cv-09660-GHW : -against- : MEMORANDUM OPINION : & ORDER ALORICA INC., : : Defendant. : : ---------------------------------------------------------------------- X GREGORY H. WOODS, District Judge: I. INTRODUCTION Defendant Alorica signed up for a three-year subscription for technology and services provided by Plaintiff Optanix. Alorica sought to terminate the relationship between the parties before the three-year term expired. The parties agree that they entered into an agreement with each other regarding the subscription, but disagree about which document governs their relationship: Optanix alleges that the operative contract consists of a master services agreement between two separate entities, and quotes issued annually under the master services agreement from Optanix to Alorica. Alorica insists that the operative contract is a purchase order that it sent to Optanix and the terms and conditions on Alorica’s website. The parties each allege that the other is in breach of contract. Optanix has also brought claims for a declaratory judgment, account stated, and unjust enrichment. Alorica also raised counterclaims for breach of express and implied warranties, and negligent misrepresentation. Alorica has moved to dismiss Optanix’s claims for declaratory judgment and unjust enrichment. Optanix has moved to dismiss Alorica’s counterclaims in their entirety. The Court has resolved Alorica’s challenge to the unjust enrichment claim and Optanix’s motion to dismiss the counterclaims by separate order. This opinion only addresses Alorica’s motion to dismiss the declaratory judgment claim. Because Optanix’s declaratory judgment claim is duplicative of its breach of contract claim, the declaratory judgment claim is dismissed. II. BACKGROUND1 On September 9, 2008, Ryla Teleservices, Inc. (“Ryla”) entered into a Master Services Agreement (the “MSA”) with ShoreGroup, Inc. (“ShoreGroup”). Compl. ¶ 11. On or about January 1, 2012, Ryla merged with Defendant Alorica, Inc. Id. ¶ 12. On or about November 8, 2016, ShoreGroup changed its name to Optanix, Inc. Id. ¶ 13. Under the MSA, Alorica agreed to pay a discounted price for technical subscription services supplied by Optanix for a set period of time. Id. ¶ 2. Optanix invoiced Alorica on a periodic basis. Id.

Optanix issued two quotes to Alorica on October 26, 2018 (together, the “Quotes”). Id. ¶ 14; Exhibit D to Compl. (“Ex. D”). The first quote was for the “Router-Switch” and had a contract value of $3,982,104.42, with $1,239,333.78 in annual subscription fees to be paid each year for the duration of the three-year subscription term. Id. ¶ 15; Ex. D. The second quote was for the “Physical/Virtual Server Infrastructure,” which had a contract value of $1,677,042.50, with $532,740.00 in annual subscription fees to be paid each year for the duration of the subscription term. Id.; Ex. D. Alorica signed the Quotes on December 28, 2018. Ex. D. The two Quotes together had an aggregate contract value of $5,659,146.92. Id.; Compl. ¶ 15. The following statement appears at the bottom of each quote: “This order cannot be terminated for convenience and discounts have been provided for multi-year commitment.” Ex. D. Optanix alleges that the MSA, together with the Quotes, constitute the contract that governs the parties’ relationship.

1 The facts described here are derived from Optanix’s complaint. Dkt. No. 1-1. They are accepted as true solely for the purpose of evaluating Alorica’s motion to dismiss Optanix’s declaratory judgment and unjust enrichment claims. See DiFolco v. MSNBC Cable L.L.C., 622 F.3d 104, 110–11 (2d Cir. 2010). As explained during the July 6, 2021 conference, certain of these facts are contested by Alorica. Therefore, for the purpose of assessing Optanix’s motion to dismiss Alorica’s counterclaims, the Court accepted the well-pleaded facts in Alorica’s counterclaims as true. Also on December 28, 2018, Alorica sent Optanix a Purchase Order (the “PO”). Compl. ¶ 18; see Exhibit F to Compl. (“Ex. F”). The PO provided for the acquisition of technology and services from Optanix, totaling $5,659,146.92—the same contract value as the Quotes issued by Optanix. Optanix alleges that the PO did not contain a signature block or signature requirement. Compl. ¶ 19; see Ex. F. Because at bottom of each page of the PO, except for the last, the following language appears: “please read all terms and conditions on the last page of this purchase order. By accepting, confirming or fulfilling this purchase order, you are agreeing to all of such terms and conditions, which are part of, and incorporated into this purchase order.” Ex. F. at ECF pp. 44-50 (emphasis omitted). The last page of the PO says that “[t]his Purchase Order is subject to Alorica

Inc, its subsidiaries and affiliates standard terms and conditions which can be viewed at https://www.alorica.com/Procurement/, unless a fully executed Master Agreement exist between Vendor and Alorica Inc, its subsidiaries and affiliates; in which case the Master Agreement will regulate the terms and conditions of this Purchase Order.” Id. at ECF p. 52. On January 4, 2019, Optanix invoiced Alorica for $273,264.24. Compl. ¶ 20. Alorica paid that invoice on February 5, 2019. Id. ¶ 21. On April 17, 2019, Optanix invoiced Alorica for $2,016,222.64. Id. ¶ 22. Alorica paid that invoice on May 21, 2019. Id. ¶ 23. On May 1, 2020, Optanix invoiced Alorica for $1,918,269.91. Alorica did not pay that invoice. Id. ¶ 24. As of the filing of its Complaint, Optanix had not yet invoiced Alorica for the remaining subscription payments. Id. ¶ 26. On July 20, 2020, Alorica informed Optanix that it was electing to terminate the PO pursuant to terms and conditions it alleges were incorporated by reference into the PO. Id. ¶¶ 28,

31. Alorica alleges that Optanix agreed to those terms by “accepting, confirming and fulfilling” the PO. Ex. F. However, Optanix maintains that the terms and conditions incorporated by reference into the PO do not govern the parties’ agreements; rather, they contend, the terms and conditions set forth in the MSA control. Id. ¶¶ 32-34. According to Optanix, the MSA satisfies the Master Agreement condition referenced in the PO; under the terms of the MSA, Alorica’s multi-year subscription cannot be terminated for convenience because Alorica was given a multi-year discount. Id. ¶ 33. On July 22, 2020, Optanix responded to Alorica’s termination letter and informed Alorica that it could not terminate the PO for convenience during the active three-year term. Exhibit G to Compl. The letter also informed Alorica that the MSA between Ryla and Shoregroup contained the applicable terms and conditions of the parties’ agreement, not the PO. Id. In response, Alorica attempted to terminate the MSA under a provision permitting termination for “‘change of control’

or [ ] ‘beneficial ownership’ of more than 20% of the ‘equity securities’ of Customer[,]” citing Ryla’s merger with Alorica in 2012. Exhibit H to Compl. On August 15, 2020, Optanix reasserted its demand for payment from Alorica and its position that Alorica had breached the parties’ agreements. Exhibit I to Compl. On August 17, 2020, Alorica repeated its position that the parties’ relationship had been terminated. Compl. ¶44. On October 7, 2020, Optanix filed this action in New York Supreme Court, alleging that Alorica had failed to pay for goods and services under the MSA and the related Quotes. Dkt. No. 1- 1. Optanix brings causes of action for (1) declaratory judgment; (2) breach of contract; (3) account stated; and (4) in the alternative, unjust enrichment. Id. at 9-12.

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Bluebook (online)
Optanix, Inc. v. Alorica, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/optanix-inc-v-alorica-inc-nysd-2021.