O'Keefe v. Walgreens Boots Alliance, Inc.

2020 IL App (5th) 190448-U
CourtAppellate Court of Illinois
DecidedMay 4, 2020
Docket5-19-0448
StatusUnpublished

This text of 2020 IL App (5th) 190448-U (O'Keefe v. Walgreens Boots Alliance, Inc.) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
O'Keefe v. Walgreens Boots Alliance, Inc., 2020 IL App (5th) 190448-U (Ill. Ct. App. 2020).

Opinion

NOTICE 2020 IL App (5th) 190448-U NOTICE Decision filed 05/04/20. The This order was filed under text of this decision may be NO. 5-19-0448 Supreme Court Rule 23 and changed or corrected prior to may not be cited as precedent the filing of a Peti ion for by any party except in the Rehearing or the disposition of IN THE limited circumstances allowed the same. under Rule 23(e)(1).

APPELLATE COURT OF ILLINOIS

FIFTH DISTRICT ________________________________________________________________________

BRIAN O’KEEFE, Individually and on Behalf of All ) Appeal from the Others Similarly Situated, ) Circuit Court of ) St. Clair County. Plaintiff-Appellant, ) ) v. ) No. 19-L-209 ) WALGREENS BOOTS ALLIANCE, INC., ) Honorable ) Stephen P. McGlynn, Defendant-Appellee. ) Judge, presiding. ________________________________________________________________________

JUSTICE MOORE delivered the judgment of the court. Justices Overstreet and Wharton concurred in the judgment.

ORDER

¶1 Held: The circuit court correctly dismissed the plaintiff’s class action complaint alleging that the defendant violated the Consumer Fraud and Deceptive Business Practices Act (ICFA) (815 ILCS 505/1 et seq. (West 2018)) in misrepresenting the storage capacity of its USB flash drives in terms of “Gigabytes” represented as a power of 10 (i.e., decimal) rather than as a power of 2 (i.e., binary) because, assuming the representation was “deceptive” within the meaning of the ICFA, it comported with the units of measurement set forth by the National Institute of Standards and Technology, as required by the Weights and Measures Act (225 ILCS 470/3 (West 2018)), bringing it within the “safe harbor” provision of the ICFA. 815 ILCS 505/10b(1) (West 2018).

¶2 The plaintiff, Brian O’Keefe, individually and on behalf of all others similarly

situated, appeals the September 26, 2019, order of the circuit court of St. Clair County, 1 which granted the motion of the defendant, Walgreens Boots Alliance, Inc., to dismiss his

complaint. For the following reasons, we affirm.

¶3 I. BACKGROUND

¶4 The plaintiff filed a class action complaint against the defendant on March 13, 2019.

The complaint alleges that the defendant intentionally misrepresented and/or made material

omissions regarding the storage capacity of USB flash drives in its method of advertising,

marketing, and/or packaging them. The complaint alleges the following facts by way of

background. The average consumer understands digital storage capacity and file size to be

measured using the “base-2” or “binary” counting system. In the “binary” counting system,

1 gigabyte, or GB, is equivalent to 1024 megabytes, which is equivalent to 1,073,741,824

bytes. In accord with the binary system, several dictionaries define the term gigabyte as

equaling 1024 megabytes. Furthermore, all computers and digital processors, including

Microsoft Windows, Linux, and Apple (except Mac OS X version 10.6 and later) and all

other operating systems, as well as PDAs, digital cameras, cell phones, and gaming

systems, use the binary system to display file sizes and data storage capacity.

¶5 The complaint alleges that, in the “base-10” or “decimal” counting system, 1

gigabyte (GB) is equivalent to 1000 megabytes, which is equivalent to 1 billion bytes. So,

1 GB in the decimal system contains fewer bytes than 1 GB in the binary system. The

defendant calculates the GBs in its products using the decimal system. The plaintiff

purchased a Walgreens Infinitive brand USB flash drive that was advertised and packaged

to represent that its storage capacity was 32 GB. The complaint alleges that, in purchasing

2 the drive, the plaintiff believed that he was receiving 32 binary GBs, but instead he received

32 decimal GBs, which is 6.7% less storage capacity than he was expecting to receive.

¶6 The complaint alleges that the defendant does not disclose to the consumer the

discrepancy between the defendant’s decimal-GB offering and the expected binary-GB

offering. On the front of the defendant’s packaging, the defendant represents in font that is

larger and in a different color than surrounding text and separate and apart from other

words, the number of GBs the USB flash drive contains. The complaint alleges that the

defendant does not meaningfully, adequately, or conspicuously disclose that the

defendant’s product contains less storage than it represents on the front of the packaging.

According to the complaint, “[a]ll Defendant does is place an asterisk on the number of

GBs advertised and extremely fine print on the back of its packaging that arbitrarily defines

GB as one billion bytes.”

¶7 Count I of the complaint alleges a cause of action for breach of contract. Count II

alleges a breach of the covenant of good faith and fair dealing. Count III alleges the

defendant violated the Consumer Fraud and Deceptive Business Practices Act (ICFA). 815

ILCS 505/1 et seq. (West 2018). Count IV alleges the defendant violated the Uniform

Deceptive Trade Practices Act. 815 ILCS 510/1 et seq. (West 2018). Count V requests a

“declaration that Defendant’s acts and practices are deceptive and misleading, and

preliminary and permanent injunctive relief to enjoin Defendants from continuing to

engage in these deceptive, false and misleading acts and practices.”

¶8 On June 10, 2019, the defendant filed a motion to dismiss the complaint. The

defendant attached several exhibits to its motion to dismiss. First, the defendant attached 3 actual size photographs of the packaging for the USB flash drive at issue. The back of the

package contains the following words, in small print: “1 GIGABYTE (GB) = 1 BILLION

BYTES. SOME CAPACITY NOT AVAILABLE FOR DATA STORAGE.”

¶9 Second, the defendant attached a copy of Volume 63, No. 144 of the Federal

Register, dated July 28, 1998, which contains a notice from the Department of Commerce’s

National Institute of Standards and Technology (NIST) entitled “Metric System of

Measurement: Interpretation of the International System of Units for the United States.”

63 Fed. Reg. 40334 (July 28, 1998). In the notice, NIST declares that the International

System of Units (SI) is the preferred system of weights and measures for the United States

trade and commerce. Id. The notice lists “giga” or “G” as an SI prefix and states that these

prefixes “strictly represent powers of 10,” and that is “inappropriate to use them to

represent powers of 2.” The notice states, as an example, that one kilobit equals 1000 bit,

and not 1024 bits.

¶ 10 Third, the defendant attached NIST Special Publication 811, 2008 Edition, entitled

“Guide for the Use of International System of Units (SI)” to its motion to dismiss. The

publication reiterates that SI prefixes, such as “giga” or kilo,” refer strictly to powers of 10

and should not be used to indicate powers of 2. The publication explains that the prefixes

for binary powers that were adopted by the International Electrotechnical Commission

(IEC) should be used in the field of information technology to indicate binary powers to

“avoid the incorrect usage of the SI prefixes.” Thus, according to this publication, instead

of “giga,” the prefix “gibi” should be used to denote 1,073,741,824 bytes. The defendant

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