O.H. v. National Vision, Inc.

CourtDistrict Court, N.D. New York
DecidedSeptember 25, 2025
Docket3:22-cv-00930
StatusUnknown

This text of O.H. v. National Vision, Inc. (O.H. v. National Vision, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
O.H. v. National Vision, Inc., (N.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF NEW YORK

O.H. and M.H., infants by their mother and natural guardian, JACQUILINE HINKLE, and JACQUILINE HINKLE, individually, 3:22-cv-00930 (BKS/ML)

Plaintiffs,

v.

NATIONAL VISION, INC., individually and doing business as AMERICA’S BEST CONTACTS & EYEGLASSES,

Defendant.

Appearances: For Plaintiffs: Gamaliel B. Delgado Ryan A. Carlson Joseph A. Kopacz Morgan & Morgan, N.Y. PLLC 199 Water Street, Suite 1500 New York, NY 10118 For Defendant: Aaron M. Schiffrik William H. Hython Goldberg Segalla LLP 5786 Widewaters Parkway Syracuse, NY 13214 Hon. Brenda K. Sannes, Chief United States District Judge: MEMORANDUM-DECISION AND ORDER I. INTRODUCTION Plaintiff Jacquiline Hinkle brings this action for negligence on behalf of herself and her minor daughters, O.H. and M.H., against Defendant National Vision, Inc.1 (Dkt. No. 2). Plaintiffs allege that Defendant negligently hired, retained, and supervised a former employee,

Nicholas Vicioso, who engaged in lewd conduct in front of Hinkle’s minor daughters. (See generally id. at 5–19). Defendant moved for summary judgment under Rule 56 of the Federal Rules of Civil Procedure on December 13, 2024. (Dkt. No. 141). The motion has been fully briefed. (See Dkt No. 141-35; Dkt. No. 143; Dkt. No. 149). For the following reasons, Defendant’s motion is granted. II. FACTS2 A. August 10, 2019 Incident Hinkle stated that she brought her two daughters, O.H. and M.H., to her vision exam appointment on the morning of August 10, 2019. (Dkt No. 141-33, at 5). Her appointment was at America’s Best Contacts & Eyeglasses in Ithaca, New York, (id; Dkt. No. 141-17, at 38), which was “owned and operated” by Defendant. (Dkt. No. 143-3, at 6). Hinkle testified that when she

arrived, she was greeted by Vicioso. (Dkt. No. 141-17, at 48). It is undisputed that he was then employed as an optometric technician at America’s Best in Ithaca. (Dkt. No. 141-34, ¶ 18; Dkt.

1 Plaintiffs commenced suit in New York Supreme Court, Tompkins County, and Defendant removed the matter to federal court based on diversity jurisdiction. (Dkt. No. 1 (notice of removal); Dkt. No. 22 (amended notice of removal)). 2 The facts are drawn from Defendant’s statement of material facts, (Dkt. No. 141-34), Plaintiffs’ response to Defendant’s statement of material facts and Plaintiffs’ statement of additional material facts, (Dkt. No. 143-1), to the extent the facts are well-supported by citations to the record, as well as the exhibits attached thereto and cited therein. The facts are construed in the light most favorable to the Plaintiffs as the non-moving parties. See Dall. Aerospace, Inc. v. CIS Air Corp., 352 F.3d 775, 780 (2d Cir. 2003) (citing Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). No. 143-1, at 11). Dylan Muckey, then a sales associate and key holder at America’s Best in Ithaca, (Dkt. No. 141-14, at 13–14, 21), testified that technicians like Vicioso were responsible for prescreening patients before taking them to see the optometrist. (Id. at 29–30). Hinkle stated that Vicioso led her and her daughters to the exam room. (Dkt. No. 141-17,

at 48). She sat in a chair situated “right when [she] walked in[to]” the room near “two tables . . . with about four machines set on them.” (Id. at 52–53). O.H. and M.H. went to a seating area on the left side of the room. (Id.). Vicioso “shut the door,” “dimmed the lights,” (id. at 53), and sat in a chair across from Hinkle. (Id. at 52–53). He instructed Hinkle to “go into the first machine and do what the machine . . . asked [her] to do.” (Id. at 54). Hinkle remembered that she “had to use all four machines,” (Dkt. No. 141-33, at 5), and would “roll[] [her] chair from machine to machine down the table” to move from one test to the next. (Dkt. No. 141-17, at 59). Each machine required her to put her eyes “in the machine.” (Id. at 56). She could not see “anything outside of the machine.” (Id.). In addition, there were “pieces of equipment or parts of the machine that [were] blocking [her] vision from anything else in the

room.” (Id.). Each machine was also “loud.” (Id. at 75). Although she heard Vicioso giving her directions during the testing, she did not hear anything else. (Id. at 65). Hinkle recalled that she had never before taken two of the four tests, and “questioned it in the moment.” (Id. at 57). The two new tests were “five minutes apiece” and took “longer” than the other two tests. (Id.). Hinkle testified that “[i]n all her years of getting [her] eyes checked, [she had] never had an exam take [that] long.” (Dkt. No. 141-33, at 5). She noted that “[u]sually it only [took] 5 minutes to complete an exam but this exam took approximately 15 minutes.” (Id.). Various employees who worked at America’s Best in Ithaca in August 2019 testified regarding the proper length of a prescreening exam, with answers ranging from five minutes to twelve minutes. (See Dkt. No. 141-5, at 69; Dkt. No. 141-23, at 25; Dkt. No. 141-14, at 39–40; Dkt. No. 141-30, at 25). The assistant manager, Mindy Swansbrough, stated that “[i]f there was

ever a patient in the prescreening room for more than even ten minutes, [she] or [the manager,] Angel [Martinez] would go in there to see what was going on.” (Dkt. No. 141-23, at 25). If there was no manager on site, Swansbrough testified that the eye doctor, Dr. Hallstrom, would have checked in if the technician took “too long or he was waiting and he thought it was weird.” (Id. at 32). When the testing was completed, Hinkle noted that Vicioso was holding a napkin in his hand that he threw away before letting Plaintiffs out of the room. (Dkt. No. 141-17, at 61). While he was escorting them back to the waiting room, Hinkle’s younger daughter “tugged at [Hinkle’s] shirt” and whispered, “Mommy, that doctor pulled out his wiener and was pulling on it.” (Id. at 62–63). Hinkle “was a little concerned at what she was saying” and responded that

they would “talk about [it] in the van, because [Hinkle] didn’t understand what [her younger daughter] was saying.” (Id. at 63–64). Hinkle testified that she sat with her daughters in the waiting room for about five minutes before being called into a different room for an eye exam with the optometrist. (Id. at 64, 66). When the appointment was finished, Hinkle returned to the van with her daughters and “immediately brought the conversation back up” that her younger daughter had initiated earlier. (Id. at 73). According to Hinkle, her younger daughter “proceeded to tell [Hinkle] that Nicholas Vicioso . . . unzipped his pants, pulled his wiener out of his pants and was pulling on it, and pus came out.” (Id. at 73–74). Hinkle looked at her older daughter and said, “really?” (Id. at 75). Her older daughter replied, “[Y]es mom, she’s telling the truth. He unzipped his pants, pulled his wiener out and was pulling on it and smiling at me.” (Id.). Hinkle’s older daughter also stated that “pus came out” and that Vicioso “grabbed a napkin or a tissue to clean it up, because it

dripped on the floor.” (Id.). Hinkle testified that she asked her daughters to identify the man they were discussing by pointing him out through the glass windows of the building. (Id. at 76). When her daughters identified Vicioso, Hinkle called her husband, and then the police. (Id. at 76–77). The police arrived and brought Vicioso outside so that Plaintiffs could identify him. (Id. at 80–81).

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